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Performing administrative
tasks
This chapter includes the following topics:
Commands on the Admin menu
The Admin menu provides access to all the administrative functions that are
available in ServiceDesk. Only an administrator or other user who has the
appropriate permissions can access this menu.
The Admin menu consists of all the options that are available on the Admin page
in the ServiceDesk portal.
Commands on the Admin menu
About application properties
About incident close codes
About the ServiceDesk portal master settings
Creating user relationship types
Chapter
14
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