Paper Jams - Brother HL-2400C Service Manual

Color laser printer
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Paper Jams

This printer has been designed to be trouble free. However, if any
problem should occur, note the display message and take the appropriate
action. This section describes the actions to be taken against paper jams
and unsatisfactory printouts.
Paper Jam
If paper jams in the printer, it stops printing and displays the following
message.
Notes
If paper jams occur frequently, check the adjustment lever located in the
bottom of the Media Cassette or clean the printer interior and check the
paper quality.
About the Adjustment Lever
If paper is misfeeding or doublefeeding frequently, set the adjustment
lever according to the table below.
I. Backwards
II. Forwards
*Legal Cassette only
If CHECK TRAY is shown when the Media Cassette is filled with paper,
check the adjustment lever and adjust it to the correct setting.
Do not use the following paper:

Bent paper

Moist paper

Paper that does not meet specifications
Paper may jam in the Media Cassette, inside the printer, at the Rear
Access Cover or at the paper exit. Check the jam location and follow the
instructions below to remove the jammed paper.
13 JAM XXXXXX
Recommended Paper Size
: letter, legal*, A4, B5(ISO,JIS), Executive and A5
: COM10, C5 and DL
Fig. 6-1 Adjustment Lever
CHAPTER 6 TROUBLESHOOTING
6–9

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