HP J3278B - SureStore CD-ROM Server/Tower 7 NAS Server User Manual page 134

Warranty Service
Service Billing
(Out of Warranty)
Service Outside
the USA
Servicio en
Mexico
For Australia and
New Zealand
B-2 Warranty
Go to chapter 9, "Troubleshooting". Identify the failing
component in your product—either the tower, the HP CD-ROM
server module, or the HP CD-ROM drive, or call HP customer
support. For warranty service in the USA only, call HP at
(800) 366-8040 with the following information:
•
HP product number
•
Serial number
•
Date of purchase
•
Your shipping address
•
Description of the component failure (see chapter 9 first)
Ask for instructions for replacing the defective product.
When ordering a replacement unit for out-of-warranty service,
you may be charged a repair cost. See your HP Authorized
Dealer or your local HP Sales and Service Office representative.
Or, you can call HP at (800) 366-8040 (USA only). You will need
to supply your shipping and billing addresses and one of the
following:
•
Credit card number with expiration date
•
Purchase order number for customers having an established
account with HP.
Customers outside the USA should contact their HP Authorized
Dealer or HP Sales and Service Office to obtain information on
prices, exchange unit availability, and instructions. Or call the
Customer Support telephone number for your country in appen-
dix A, "Getting Support".
Para cualquier servicio requerido dentro de la República
Mexicana, favor de communicarse a:
Hewlett-Packard de Mexico, S.A. de C.V.
Monte Morelos No. 209
Loma Bonita
Guadalajara, Jal. CP 45060
Telefono 669-95-00
For consumer transactions in Australia and New Zealand:
The warranty terms contained herein—except to the extent
lawfully permitted—do not exclude, restrict, or modify, and are
in addition to, the mandatory statutory rights applicable to the
sale of this product to you.