Troubleshooting - HP J3278B - SureStore CD-ROM Server/Tower 7 NAS Server User Manual

Troubleshooting

This chapter will help you to diagnose and resolve problems with
the server/tower product. The chapter has these sections:
•
Check Front-Panel Indicators. . . . . . . . . . . . . . . . . . . page 9-2
•
Look Up Your Problem. . . . . . . . . . . . . . . . . . . . . . . . page 9-5
•
Procedures for Resolution or Repair.. . . . . . . . . . . . page 9-13
If you have identified a problem with hardware or software, you
can look for the problem in the second section, "Look Up Your
Problem." If the symptoms are unclear or you do not find your
problem listed, then check all the indicators in the first section,
"Check Front-Panel Indicators." In both sections, you will be
referred to documentation on specific actions you should take.
For more help in solving problems, consult the subsequent
appendix A, "Getting Support". It includes the location of HP's
Web site for CD-ROM servers, where you can find more problem-
solving tips in the "Support" section. It also lists telephone num-
bers for HP support.
9
Troubleshooting 9-1