HP J3278B - SureStore CD-ROM Server/Tower 7 NAS Server User Manual page 117

Power Problems
on the Server
Tower
CAUTION!
9. If none of those conditions apply, the drive may be faulty; see
"Isolate Faulty Hardware Component" on page 9-17.
If the ON/BUSY indicator stays on continuously and you cannot
access the CD, check for a "SCSI ID Conflict", page 9-5.
Drive Access Fails
If you cannot see a CD-ROM drive on the network, but you can
see the server on the network, then run the server diagnostic
test on page 9-13 and follow the resolution instructions there.
CD-ROM:defective;CD-ROM:ejected;ejected CD-ROMCD
Defective or Unreadable
If a LED error condition indicates this possibility (see page 9-4),
then go to "CD-ROM Drive Problems" on page 9-5.
CD Format Unsupported
If the CD indicator remains off after inserting a disc into a
drive, check that the CD-ROM or DVD-ROM is in a supported
format (CD with High Sierra, ISO 9660, Multisession, or ISO
9660 with Rock Ridge and Joliet extensions; DVD that is packet-
written—UDP—with ISO 9660 header compliance level 3).
Test a different disc in the same drive; if that disc works prop-
erly, the previous disc may be defective. If no disc works prop-
erly in the drive, try switching off the server/tower, wait 10
seconds, and then switch it on again (power cycle). Wait for
Status to go off. If problem persists, the drive may be faulty; see
"Isolate Faulty Hardware Component" on page 9-17.
Server/Tower Does Not Power On
1. Switch power off.
2. Check the input power setting—the switch on the back of the
tower. Modify the setting only if you are sure the current
setting is wrong.
Your HP-suthorized dealer has normally set up the input
voltage as required for the country of usage.
• A lower setting will destroy the power supply.
• A higher setting will cause a dysfunction at a load above
four drives, but will not cause any damage.
3. Check that the power cord is appropriate for your country and
that it is connected.
Troubleshooting 9-7