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Can't store a document for secure polling
due to memory full
The fax communication finishes with an
error message
The machine will not answer incoming calls
The machine answers calls, but will not
accept incoming data
An image is reduced on a transmission
Xerox Document Centre 440/432/420 User Guide
Symptom
Recommendation
À
Delete any jobs stored in the Failed Fax
queue (DC420 only) .
À
Cancel the operation and try again later
when additional memory is available.
À
Select Machine Status and check the list
of Failed Fax Jobs on the touch screen
for the error code and the message. Use
the description and corrective action in
the Table of Fault Codes at the end of
this chapter.
À
Set the machine to Automatic Answer
Mode.
À
If the job contains several graphics, the
machine might not have enough
memory. The machine will not answer if
memory is low. (Additional memory is an
option.)
À
Remove stored documents and jobs and
wait for existing jobs to complete. This
will increase available memory.
À
Confirm the original size of the
documents. Documents might be
reduced based on the available standard
paper supply at the receiving machine.
À
If using Speed Dial, check the setting for
the Maximum Store Width that is
programmed for that Speed Dial. If the
document is wider than the programmed
setting, the document will be reduced to
match the programmed width.
Page 12-13
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