Internet Access - ZyXEL Communications G-3000 User Manual

I can see the Login screen, but I cannot log in to the ZyXEL Device.
1 Make sure you have entered the user name and password correctly. The default password
is 1234. This fields are case-sensitive, so make sure [Caps Lock] is not on.
2 You cannot log in to the web configurator while someone is using the SMT or Telnet to
access the ZyXEL Device. Log out of the ZyXEL Device in the other session, or ask the
person who is logged in to log out.
3 Disconnect and re-connect the power adaptor or cord to the ZyXEL Device.
4 If this does not work, you have to reset the device to its factory defaults. See
on page
I cannot access the SMT.
See the troubleshooting suggestions for
configurator.
I cannot use FTP to upload / download the configuration file. / I cannot use
FTP to upload new firmware.
See the troubleshooting suggestions for
configurator.

27.3 Internet Access

I cannot access the Internet.
1 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
2 Make sure you entered your ISP account information correctly. These fields are case-
sensitive, so make sure [Caps Lock] is not on.
3 If you are trying to access the Internet wirelessly, make sure the wireless settings on the
wireless client are the same as the settings on the AP.
4 Disconnect all the cables from your device, and follow the directions in the Quick Start
Guide again.
5 If the problem continues, contact your ISP.
G-3000 Series User's Guide
43.
Ignore the suggestions about your browser.
Ignore the suggestions about your browser.
Section 27.1 on page
I cannot see or access the Login screen in the web
I cannot see or access the Login screen in the web
255.
Chapter 27 Troubleshooting
Section 2.3
257