ZyXEL Communications G570S V2 User Manual
ZyXEL Communications G570S V2 User Manual

ZyXEL Communications G570S V2 User Manual

802.11g wireless access point
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G-570S v2
802.11g Wireless Access Point
User's Guide
Version 1.00
12/2006
Edition 2
www.zyxel.com

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Summary of Contents for ZyXEL Communications G570S V2

  • Page 1 G-570S v2 802.11g Wireless Access Point User’s Guide Version 1.00 12/2006 Edition 2 www.zyxel.com...
  • Page 3: About This User's Guide

    Help us help you. Send all User Guide-related comments, questions or suggestions for improvement to the following address, or use e-mail instead. Thank you! The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan.
  • Page 4: Document Conventions

    Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User’s Guide. Warnings tell you about things that could harm you or your device. Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations.
  • Page 5 Document Conventions Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The ZyXEL Device icon is not an exact representation of your device. ZyXEL Device Computer Notebook computer Server DSLAM Firewall Telephone Switch Router ZyXEL G-570S v2 User’s Guide...
  • Page 6: Safety Warnings

    Safety Warnings Safety Warnings For your safety, be sure to read and follow all warning notices and instructions. • Do NOT use this product near water, for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dampness, dust or corrosive liquids. •...
  • Page 7 Safety Warnings ZyXEL G-570S v2 User’s Guide...
  • Page 8 Safety Warnings ZyXEL G-570S v2 User’s Guide...
  • Page 9: Table Of Contents

    Contents Overview Contents Overview Introduction and Wizards ......................21 Introducing the ZyXEL Device ....................23 ..............................30 Introducing the Web Configurator ....................31 Wizards ............................35 Advanced ..........................43 Navigating the Advanced Screens .................... 45 Status Screens .......................... 47 System Screen .......................... 51 Wireless Screens ........................
  • Page 10 Contents Overview ZyXEL G-570S v2 User’s Guide...
  • Page 11: Table Of Contents

    Table of Contents Table of Contents About This User's Guide ......................3 Document Conventions......................4 Safety Warnings........................6 Contents Overview ........................9 Table of Contents........................11 List of Figures ......................... 15 List of Tables........................... 19 Part I: Introduction and Wizards............21 Chapter 1 Introducing the ZyXEL Device ....................
  • Page 12 Table of Contents 2.2 Accessing the Web Configurator ..................31 Chapter 3 Wizards ............................ 35 3.1 Using the Wizards ....................... 35 3.1.1 Wizard: Basic Settings ....................35 3.1.2 Wizard: Wireless Settings ..................36 3.1.3 Wizard: Security Settings ................... 37 3.1.4 Wizard: Confirm Your Settings .................. 40 Part II: Advanced..................
  • Page 13 Table of Contents 7.5 Quality of Service ........................ 59 7.5.1 WMM QoS ........................59 7.6 Configuring Wireless ......................60 7.6.1 Access Point Mode ....................60 7.6.2 Wireless Client Mode ....................62 7.6.3 The Site Survey Window .................... 64 7.6.4 Bridge Mode ......................65 7.6.5 AP+Repeater Mode ....................
  • Page 14 Table of Contents Appendix A Product Specifications..................101 Appendix B Setting up Your Computer’s IP Address............107 Appendix C Pop-up Windows, JavaScripts and Java Permissions ........123 Appendix D Wireless LANs ....................129 Appendix E Customer Support..................... 143 Appendix F Legal Information ....................147 Index............................
  • Page 15: List Of Figures

    List of Figures List of Figures Figure 1 Internet Access Application ...................... 24 Figure 2 Corporate Network Application ....................24 Figure 3 Wireless Client Application ...................... 25 Figure 4 Bridge Application ........................25 Figure 5 Bridge Repeater Application ..................... 26 Figure 6 AP+Repeater Application ......................
  • Page 16 List of Figures Figure 39 Wireless Security: 802.1x ....................... 77 Figure 40 MAC Filter ..........................80 Figure 41 OTIST ............................. 82 Figure 42 Example Wireless Client OTIST Screen ................82 Figure 43 ZyXEL Device in Wireless Client Mode: OTIST Screen ............83 Figure 44 Security Key ...........................
  • Page 17 List of Figures Figure 82 Red Hat 9.0: Checking TCP/IP Properties ................. 122 Figure 83 Pop-up Blocker ........................123 Figure 84 Internet Options: Privacy ...................... 124 Figure 85 Internet Options: Privacy ...................... 125 Figure 86 Pop-up Blocker Settings ....................... 125 Figure 87 Internet Options: Security .....................
  • Page 18 List of Figures ZyXEL G-570S v2 User’s Guide...
  • Page 19: List Of Tables

    List of Tables List of Tables Table 1 Front Panel LED Description ....................27 Table 2 Factory Defaults ........................29 Table 3 Global Icon Key ......................... 45 Table 4 Screens Summary ........................46 Table 5 Status ............................47 Table 6 Status: View Statistics ....................... 49 Table 7 Status: View Association List ....................
  • Page 20 List of Tables ZyXEL G-570S v2 User’s Guide...
  • Page 21: Introduction And Wizards

    Introduction and Wizards Introducing the ZyXEL Device (23) Introducing the Web Configurator (31) Wizards (35)
  • Page 23: Introducing The Zyxel Device

    H A P T E R Introducing the ZyXEL Device This chapter introduces the main applications and features of the ZyXEL Device. It also introduces the ways you can manage the ZyXEL Device. 1.1 Overview The ZyXEL Device is a 4-in-1 Access Point with Super G and Turbo G wireless technology. Access Point (AP), repeater, bridge and wireless client functions allow you to use the ZyXEL Device in various network deployments.
  • Page 24: Corporate Network Access Application

    Chapter 1 Introducing the ZyXEL Device Figure 1 Internet Access Application 1.2.2 Corporate Network Access Application In situations where users need to access corporate network resources and the Internet, the ZyXEL Device is an ideal solution for wireless stations to connect to the corporate network without expensive network cabling.
  • Page 25: Bridge / Repeater

    Chapter 1 Introducing the ZyXEL Device Figure 3 Wireless Client Application 1.2.4 Bridge / Repeater The ZyXEL Device can act as a wireless network bridge and establish wireless links with other APs. The ZyXEL Devices in the following example are using bridge mode with a star configuration.
  • Page 26: Access Point And Repeater

    Chapter 1 Introducing the ZyXEL Device Figure 5 Bridge Repeater Application 1.2.5 Access Point and Repeater Set the ZyXEL Device to AP+Repeater mode to have it simultaneously provide access for wireless clients and use the repeater function. This allows you to extend the coverage of your wireless network without installing Ethernet cable to connect the ZyXEL Device.
  • Page 27: Good Habits For Managing The Zyxel Device

    Chapter 1 Introducing the ZyXEL Device 1.4 Good Habits for Managing the ZyXEL Device Do the following things regularly to make the ZyXEL Device more secure and to manage the ZyXEL Device more effectively. • Change the password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters.
  • Page 28: Management Computer Setup

    Chapter 1 Introducing the ZyXEL Device Table 1 Front Panel LED Description COLOR STATUS DESCRIPTION WLAN Green Blinking The ZyXEL Device is sending or receiving data through the wireless LAN. The ZyXEL Device is ready, but is not sending/receiving data. 1.6 Management Computer Setup You can connect a computer to the ZyXEL Device for management purposes either using an Ethernet connection (recommended for a first time management session) or wirelessly.
  • Page 29: Restarting The Zyxel Device

    Chapter 1 Introducing the ZyXEL Device The wireless stations and the ZyXEL Device must use the same SSID, channel and wireless security settings for wireless communication. If you do not enable any wireless security on your ZyXEL Device, your network traffic is visible to any wireless networking device that is within range.
  • Page 30 Chapter 1 ZyXEL G-570S v2 User’s Guide...
  • Page 31: Introducing The Web Configurator

    H A P T E R Introducing the Web Configurator This chapter describes how to configure the ZyXEL Device using the Wizard. 2.1 Web Configurator Overview The web configurator is an HTML-based management interface that allows easy ZyXEL Device setup and management via Internet browser. Use Internet Explorer 6.0 and later or Netscape Navigator 7.0 and later versions.
  • Page 32: Figure 10 Web Configurator Address

    Chapter 2 Introducing the Web Configurator Figure 10 Web Configurator Address 5 Type "1234" (default) as the password and click Login. Figure 11 Login Screen Default password is 1234. 6 Select your language and click Apply. Figure 12 Language Screen 7 The following screen displays.
  • Page 33: Figure 13 Select Wizard Or Advanced Setup Screen

    Chapter 2 Introducing the Web Configurator Figure 13 Select Wizard or Advanced Setup Screen ZyXEL G-570S v2 User’s Guide...
  • Page 34 Chapter 2 Introducing the Web Configurator ZyXEL G-570S v2 User’s Guide...
  • Page 35: Wizards

    H A P T E R Wizards This chapter shows you how to configure the ZyXEL Device’s basic features using the wizards. 3.1 Using the Wizards The wizards consist of a series of screens to help you configure your ZyXEL Device for wireless stations to access your wired LAN.
  • Page 36: Wizard: Wireless Settings

    Chapter 3 Wizards Figure 14 Wizard: Basic Settings Do not select this unless you have a router that can assign the ZyXEL Device an IP address. 3.1.2 Wizard: Wireless Settings Use this wizard screen to set up the wireless LAN. See the chapter on the wireless screens for background information.
  • Page 37: Wizard: Security Settings

    Chapter 3 Wizards Figure 15 Wizard: Wireless Settings 3.1.3 Wizard: Security Settings Use this screen to configure security for your wireless LAN. The screen varies depending on what you select in the Encryption Method field. Select Disable to have no wireless security configured, select WEP, or select WPA-PSK if your wireless clients support WPA-PSK.
  • Page 38: Figure 16 Setup Wizard 3: Disable

    Chapter 3 Wizards Figure 16 Setup Wizard 3: Disable 3.1.3.2 WEP 1 WEP (Wired Equivalent Privacy) encrypts data frames before transmitting over the wireless network. Select 64-bit, 128-bit or 152-bit from the WEP Encryption drop- down list box and then follow the on-screen instructions to set up the WEP keys. 2 Choose an encryption level from the drop-down list.
  • Page 39: Figure 17 Wizard 3: Wep

    Chapter 3 Wizards Figure 17 Wizard 3: WEP Use Passphrase to automatically generate keys or manually enter a key in the Key 1 field. 3.1.3.3 WPA(2)-PSK Only select WPA-PSK or WPA2-PSK if your wireless clients support it. Type a pre-shared key from 8 to 63 ASCII characters (including spaces and symbols). This field is case-sensitive.
  • Page 40: Wizard: Confirm Your Settings

    Chapter 3 Wizards Figure 18 Wizard 3: WPA(2)-PSK 3.1.4 Wizard: Confirm Your Settings This read-only screen shows the status of the current settings. Use the summary table to check whether what you have configured is correct. Click Finish to complete the wizard configuration and save your settings.
  • Page 41: Figure 19 Wizard: Confirm Your Settings

    Chapter 3 Wizards Figure 19 Wizard: Confirm Your Settings For more detailed background information, see the rest of this User's Guide. ZyXEL G-570S v2 User’s Guide...
  • Page 42 Chapter 3 Wizards ZyXEL G-570S v2 User’s Guide...
  • Page 43: Advanced

    Advanced Navigating the Advanced Screens (45) Status Screens (47) System Screen (51) Wireless Screens (55)
  • Page 45: Navigating The Advanced Screens

    H A P T E R Navigating the Advanced Screens The Status screen is the first advanced screen that displays. This section explains how to navigate the advanced configuration screens. See Chapter 5 on page 47 for details about the individual screen.
  • Page 46: Navigation Panel

    Chapter 4 Navigating the Advanced Screens 4.0.1 Navigation Panel After you enter the password, use the links on the navigation panel to go to the various advanced screens. The following table describes the sub-menus. Table 4 Screens Summary LINK FUNCTION Status This screen shows the ZyXEL Device’s general device, system and interface status information.
  • Page 47: Status Screens

    H A P T E R Status Screens This chapter describes the Status screens. 5.1 System Status Click Status to open the following screen. The Status screen display a snapshot of your device’s settings. You can also view network statistics and a list of wireless stations currently associated with your device.
  • Page 48: Statistics

    Chapter 5 Status Screens Table 5 Status LABEL DESCRIPTION MAC Address This field displays the MAC address of the device. The MAC (Media Access Control) or Ethernet address on a LAN (Local Area Network) is unique to your computer. A network interface card such as an Ethernet adapter has a hardwired address that is assigned at the factory.
  • Page 49: Association List

    Chapter 5 Status Screens Figure 22 Status: View Statistics The following table describes the labels in this screen. Table 6 Status: View Statistics LABEL DESCRIPTION Ethernet Packets This row displays the numbers of packets received and transmitted by the Ethernet port. Bytes This row displays the numbers of bytes received and transmitted by the Ethernet port.
  • Page 50: Figure 23 Status: View Association List

    Chapter 5 Status Screens Figure 23 Status: View Association List The following table describes the labels in this screen. Table 7 Status: View Association List LABEL DESCRIPTION This is the index number of an associated wireless station. MAC Address This field displays the MAC address of an associated wireless station. IP Address This field displays the IP address of an associated wireless station.
  • Page 51: System Screen

    H A P T E R System Screen This chapter provides information on the System screen. 6.1 TCP/IP Parameters 6.1.1 IP Address Assignment Every computer on the Internet must have a unique IP address. If your networks are isolated from the Internet, for instance, only between your two branch offices, you can assign any IP addresses to the hosts without problems.
  • Page 52: System Settings

    Chapter 6 System Screen Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask. If the ISP did not explicitly give you an IP network number, then most likely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established.
  • Page 53 Chapter 6 System Screen Table 10 System Settings LABEL DESCRIPTION Use fixed IP Select this option to have your device use a static IP address. When you select address this option, fill in the fields below. IP Address Enter the IP address of your device in dotted decimal notation. Subnet Mask Enter the subnet mask.
  • Page 54 Chapter 6 System Screen ZyXEL G-570S v2 User’s Guide...
  • Page 55: Wireless Screens

    H A P T E R Wireless Screens This chapter discusses how to configure the wireless network settings in your ZyXEL Device. See the appendices for more detailed information about wireless networks. 7.1 Wireless Network Overview The following figure provides an example of a wireless network. Figure 26 Example of a Wireless Network The wireless network is the part in the blue circle.
  • Page 56: Wireless Security Overview

    Chapter 7 Wireless Screens Like radio stations or television channels, each wireless network uses a specific channel, or frequency, to send and receive information. • Every device in the same wireless network must use security compatible with the AP. Security stops unauthorized devices from using the wireless network. It can also protect the information that is sent in the wireless network.
  • Page 57: Encryption

    Chapter 7 Wireless Screens Unauthorized wireless devices can still see the information that is sent in the wireless network, even if they cannot use the wireless network. Furthermore, there are ways for unauthorized wireless users to get a valid user name and password. Then, they can use that user name and password to use the wireless network.
  • Page 58: One-Touch Intelligent Security Technology (Otist)

    Chapter 7 Wireless Screens 7.2.5 One-Touch Intelligent Security Technology (OTIST) With ZyXEL’s OTIST, you set up the SSID and the encryption (WEP or WPA-PSK) on the ZyXEL Device. Then, the ZyXEL Device transfers them to the devices in the wireless networks.
  • Page 59: Quality Of Service

    Chapter 7 Wireless Screens Table 12 Additional Wireless Terms TERM DESCRIPTION Fragmentation A small fragmentation threshold is recommended for busy networks, while a Threshold larger threshold provides faster performance if the network is not very busy. Roaming If you have two or more ZyXEL Devices (or other wireless access points) on your wireless network, you can enable this option so that wireless devices can change locations without having to log in again.
  • Page 60: Configuring Wireless

    Chapter 7 Wireless Screens 7.6 Configuring Wireless Click Wireless to display the Wireless Settings screen.The screen varies depending upon the operation mode you select. 7.6.1 Access Point Mode Select Access Point in the Operation Mode field to display the screen as shown next. This mode has the device act as an access point (AP) through which wireless stations can communicate and/or access a wired network.
  • Page 61 Chapter 7 Wireless Screens Table 14 Wireless Settings: Access Point (continued) LABEL DESCRIPTION SSID Wireless stations associating to the access point (AP) must have the same SSID. Enter a descriptive name (up to 32 printable characters) for the wireless LAN. Spaces are allowed.
  • Page 62: Wireless Client Mode

    Chapter 7 Wireless Screens Table 14 Wireless Settings: Access Point (continued) LABEL DESCRIPTION Output Power Set the output power of the device in this field. If there is a high density of APs Management within an area, decrease the output power of the device to reduce interference with other APs.
  • Page 63: Figure 28 Wireless Settings: Wireless Client

    Chapter 7 Wireless Screens Figure 28 Wireless Settings: Wireless Client The following table describes the labels in this screen. Table 15 Wireless Settings: Wireless Client LABEL DESCRIPTION Basic Settings Operation Select the operating mode from the drop-down list. The options are Access Point, Mode Wireless Client, Bridge and AP+Repeater.
  • Page 64: The Site Survey Window

    Chapter 7 Wireless Screens Table 15 Wireless Settings: Wireless Client (continued) LABEL DESCRIPTION Output Power Set the output power of the device in this field. If there is a high density of APs Management within an area, decrease the output power of the device to reduce interference with other APs.
  • Page 65: Bridge Mode

    Chapter 7 Wireless Screens The following table describes the labels in this screen. Table 16 Wireless: the AP Survey Screen LABEL DESCRIPTION Site Survey SSID This field displays the SSID (Service Set IDentifier) of each access point. BSSID This field displays the MAC address of each access point. Channel This field displays the channel number used by each access point.
  • Page 66: Figure 30 Bridging Example

    Chapter 7 Wireless Screens Figure 30 Bridging Example Be careful to avoid bridge loops when you enable bridging in the ZyXEL Device. Bridge loops cause broadcast traffic to circle the network endlessly, resulting in possible throughput degradation and disruption of communications. The following examples show two network topologies that can lead to this problem: If two or more ZyXEL Devices (in bridge mode) are connected to the same hub as shown next.
  • Page 67: Figure 32 Bridge Loop: Bridge Connected To Wired Lan

    Chapter 7 Wireless Screens Figure 32 Bridge Loop: Bridge Connected to Wired LAN To prevent bridge loops, ensure that your ZyXEL Device is not set to bridge mode while connected to both wired and wireless segments of the same LAN. Select Bridge as the Operation Mode to have the device act as a wireless bridge only.
  • Page 68: Table 17 Wireless Settings: Bridge

    Chapter 7 Wireless Screens The following table describes the labels in this screen. Table 17 Wireless Settings: Bridge LABEL DESCRIPTION Basic Settings Operation Select the operating mode from the drop-down list. The options are Access Point, Mode Wireless Client, Bridge and AP+Repeater. Note: If you are configuring the device from a computer connected to the wireless LAN and you change the device to use bridge mode, you will lose your wireless connection when you click...
  • Page 69: Ap+Repeater Mode

    Chapter 7 Wireless Screens Table 17 Wireless Settings: Bridge (continued) LABEL DESCRIPTION Preamble Preamble is used to signal that data is coming to the receiver. Type Short preamble increases performance as less time sending preamble means more time for sending data. All IEEE 802.11b compliant wireless adapters support long preamble, but not all support short preamble.
  • Page 70: Figure 34 Wireless Settings: Ap+Repeater

    Chapter 7 Wireless Screens Figure 34 Wireless Settings: AP+Repeater The following table describes the labels in this screen. Table 18 Wireless Settings: AP + Repeater LABEL DESCRIPTION Basic Settings Operation Select the operating mode from the drop-down list. The options are Access Point, Mode Wireless Client, Bridge and AP+Repeater.
  • Page 71 Chapter 7 Wireless Screens Table 18 Wireless Settings: AP + Repeater (continued) LABEL DESCRIPTION SSID Wireless stations associating to the access point (AP) must have the same SSID. Enter a descriptive name (up to 32 printable characters) for the wireless LAN. Spaces are allowed.
  • Page 72: Configuring Wireless Security

    Chapter 7 Wireless Screens Table 18 Wireless Settings: AP + Repeater (continued) LABEL DESCRIPTION Number of Use this field to set a maximum number of wireless stations that may connect to Wireless the device. Stations Enter the number (from 1 to 32) of wireless stations allowed. Allowed to Associate: Radio Enable...
  • Page 73: Wireless Security: Disable

    Chapter 7 Wireless Screens The encryption methods available depend on the Operation Mode you select in the Wireless > Wireless screen. 7.7.1 Wireless Security: Disable If you do not enable any wireless security on your device, your network is accessible to any wireless networking device that is within range.
  • Page 74: Figure 36 Wireless Security: Wep

    Chapter 7 Wireless Screens Figure 36 Wireless Security: WEP The following table describes the labels in this screen. Table 20 Wireless Security: WEP LABEL DESCRIPTION Encryption Select WEP if you want to configure WEP encryption parameters. Method Authentication Select Auto, Open or Shared from the drop-down list box. Type WEP Encryption Select 64 bit WEP, 128 bit WEP or 152 bit WEP to enable data encryption.
  • Page 75: Wireless Security: Wpa(2)-Psk

    Chapter 7 Wireless Screens 7.7.3 Wireless Security: WPA(2)-PSK Select WPA-PSK, WPA2-PSK or WPA-PSK & WPA2-PSK in the Encryption Method drop down list-box to display the screen displays as next. Figure 37 Wireless Security: WPA(2)-PSK The following table describes the labels in this screen. Table 21 Wireless Security: WPA-PSK LABEL DESCRIPTION...
  • Page 76: Figure 38 Wireless Security: Wpa(2)

    Chapter 7 Wireless Screens Figure 38 Wireless Security: WPA(2) The following table describes the labels in this screen. Table 22 Wireless Security: WPA(2) LABEL DESCRIPTION Encryption Select WPA, WPA2 or WPA & WPA2 to configure user authentication and Method improved data encryption. Note: WPA, WPA2 and IEEE 802.1x wireless security are not available when you use Wireless Client, Bridge or AP+Repeater mode.
  • Page 77: Wireless Security: Ieee 802.1X

    Chapter 7 Wireless Screens Table 22 Wireless Security: WPA(2) (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the device. Reset Click Reset to begin configuring this screen afresh. 7.7.5 Wireless Security: IEEE 802.1x The IEEE 802.1x standard outlines enhanced security methods for both the authentication of wireless stations and encryption key management.
  • Page 78: Mac Filter

    Chapter 7 Wireless Screens The following table describes the labels in this screen. Table 23 Wireless Security: 802.1x LABEL DESCRIPTION Encryption Select 802.1X to configure authentication of wireless stations and encryption key Method management. Note: WPA, WPA2 and IEEE 802.1x wireless security are not available when you use Bridge or AP+Repeater mode.
  • Page 79 Chapter 7 Wireless Screens The following applies if you set the device to client mode and want to connect to an AP that uses a MAC filter. After the device turns on in client mode, it clones the MAC address of the first packets that it receives from devices connected to the Ethernet port.
  • Page 80: Figure 40 Mac Filter

    Chapter 7 Wireless Screens Figure 40 MAC Filter The following table describes the labels in this screen. Table 24 MAC Filter LABEL DESCRIPTION Active Select the check box to enable MAC address filtering and define the filter action for the list of MAC addresses in the MAC address filter table. Select Allow the following MAC address to associate to permit access to the device.
  • Page 81: Otist

    Chapter 7 Wireless Screens 7.9 OTIST In a wireless network, the wireless clients must have the same SSID and security settings as the access point (AP) or wireless router (we will refer to both as “AP” here) in order to associate with it.
  • Page 82: Figure 41 Otist

    Chapter 7 Wireless Screens Figure 41 OTIST The following table describes the labels in this screen. Table 25 OTIST LABEL DESCRIPTION One-Touch Intelligent Security Technology Setup Key Enter the setup key of up to eight printable characters. The default OTIST setup key is "01234567".
  • Page 83: Starting Otist

    Chapter 7 Wireless Screens 7.9.1.3.1 Wireless Client Mode: OTIST Button If you use the OTIST button, the default (01234567) or previous saved (through the web configurator) Setup key is used. Double-click the OTIST button to automatically change the ZyXEL Device to wireless client mode and start OTIST.
  • Page 84: Notes On Otist

    Chapter 7 Wireless Screens Figure 45 OTIST in Progress (AP) Figure 46 OTIST in Progress (Client) • In the wireless client, you see this screen if it can't find an OTIST-enabled AP (with the same Setup key). Click OK to go back to the ZyXEL utility main screen. Figure 47 No AP with OTIST Found •...
  • Page 85 Chapter 7 Wireless Screens 3 When the wireless client finds an OTIST-enabled AP, you must still click Start in the AP OTIST web configurator screen or hold in the OTIST button (for one or two seconds) for the AP to transfer settings. 4 If you change the SSID or the keys on the AP after using OTIST, you need to run OTIST again or enter them manually in the wireless client(s).
  • Page 86 Chapter 7 Wireless Screens ZyXEL G-570S v2 User’s Guide...
  • Page 87: Management And Troubleshooting

    Management and Troubleshooting Management Screens (89) Troubleshooting (95)
  • Page 89: Management Screens

    H A P T E R Management Screens This chapter describes the Maintenance screens. 8.1 Maintenance Overview Use these maintenance screens to change the password, view logs, back up or restore the ZyXEL Device’s configuration and change the web configurator language. 8.2 Password To change your device's password (recommended), click Management.
  • Page 90: Logs

    Chapter 8 Management Screens Table 26 Management: Password (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the device. Cancel Click Cancel to reload the previous configuration for this screen. 8.3 Logs Click Management > Logs to open the Logs screen. You can view logs and alert messages in this screen.
  • Page 91: Configuration File

    Chapter 8 Management Screens 8.4 Configuration File The configuration file (often called the romfile or rom-0) contains the factory default settings such as password and TCP/IP Setup, etc. It arrives from ZyXEL with a .rom filename extension. Once you have customized the device's settings, they can be saved back to your computer under a filename of your choosing.
  • Page 92: Restore Configuration

    Chapter 8 Management Screens 8.4.2 Restore Configuration Restore configuration allows you to upload a new or previously saved configuration file from your computer to your device. Table 28 Management: Configuration File: Restore Configuration LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Browse ... to find it.
  • Page 93: Back To Factory Defaults

    Chapter 8 Management Screens Figure 54 Configuration Upload Error 8.4.3 Back to Factory Defaults Clicking the RESET button in this section clears all user-entered configuration information and returns the device to its factory defaults. The following warning screen will appear. Figure 55 Reset Warning Message You can also press the RESET button on the rear panel to reset the factory defaults of your device.
  • Page 94: Figure 57 Firmware Upgrading Screen

    Chapter 8 Management Screens The following table describes the labels in this screen. Table 29 Management: F/W Upload LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Browse ... to find it.
  • Page 95: Troubleshooting

    H A P T E R Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • ZyXEL Device Access and Login • Internet Access 9.1 Power, Hardware Connections, and LEDs The ZyXEL Device does not turn on.
  • Page 96: Zyxel Device Access And Login

    Chapter 9 Troubleshooting 9.2 ZyXEL Device Access and Login I forgot the IP address for the ZyXEL Device. 1 The default IP address is 192.168.1.2. 2 If this does not work, you have to reset the device to its factory defaults. See Section 1.8 on page I forgot the password.
  • Page 97 Chapter 9 Troubleshooting 1 Make sure you have entered the user name and password correctly. The default password is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on. 2 You cannot log in to the web configurator while someone is using Telnet to access the ZyXEL Device.
  • Page 98: Internet Access

    Chapter 9 Troubleshooting 9.3 Internet Access I cannot access the Internet. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.5 on page 2 If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are the same as the settings in the AP.
  • Page 99: Appendices And Index

    Appendices and Index Product Specifications (101) Setting up Your Computer’s IP Address (107) Pop-up Windows, JavaScripts and Java Permissions (123) Wireless LANs (129) Customer Support (143) Legal Information (147) Index (151)
  • Page 101: Appendix A Product Specifications

    P P E N D I X Product Specifications The following tables summarize the ZyXEL Device’s hardware and firmware features. Hardware Specifications Table 30 Hardware Specifications Default IP Address 192.168.1.2 Default Subnet Mask 255.255.255.0 (24 bits) Default Password 1234 Dimensions 112 mm (Wide) ×...
  • Page 102 Appendix A Product Specifications Table 31 Feature Specifications (continued) Roaming IEEE 802.11g compliant IEEE 802.11b compliant IEEE 802.11f partially compliant (without re-authentication) Operating Modes Access Point Client Bridge Access Point and Repeater Wireless Links The ZyXEL Device can act as a bridge, establishing wireless links with other APs or as a repeater, establishing wireless links to APs.
  • Page 103 Appendix A Product Specifications Table 31 Feature Specifications (continued) 10/100M Auto- This auto-negotiating feature allows the ZyXEL Device to detect the speed of negotiating Ethernet/ incoming transmissions and adjust appropriately without manual Fast Ethernet Interface intervention. It allows data transfer of either 10 Mbps or 100 Mbps in either half-duplex or full-duplex mode depending on your Ethernet network.
  • Page 104: Table 32 Wireless Specifications

    Appendix A Product Specifications Table 31 Feature Specifications (continued) Output Power Output Power Management is the ability to set the level of output power. Management There may be interference or difficulty with channel assignment when there is a high density of APs within a coverage area. In this case you can lower the output power of each access point, thus enabling you to place access points closer together.
  • Page 105: Table 34 Power Adaptor Specifications

    Appendix A Product Specifications Table 33 Approvals (continued) North America FCC Part 15 Class B European Union (CE mark) EN55022 Class B EN61000-3-2 EN61000-3-3 European Union (CE mark) EN61000-4-2 ELECTROSTATIC DISCHARGE EN61000-4-3 RADIO-FREQUENCY ELECTROMAGNETIC FIELD EN61000-4-4 EFT/BURST EN61000-4-5 SURGE EN61000-4-6 CONDUCTED SUSCEPTIBILITY EN61000-4-8...
  • Page 106 Appendix A Product Specifications Table 34 Power Adaptor Specifications (continued) NORTH AMERICAN PLUG STANDARDS AC Power Adapter Model AD-121A Input Power 120 Volts AC 60Hz Output Power 12 Volts DC ±5%, 1 Amp Power Consumption 12 Watts Safety Standards UK PLUG STANDARDS AC Power Adapter Model AD-121AD Input Power...
  • Page 107: Appendix B Setting Up Your Computer's Ip Address

    P P E N D I X Setting up Your Computer’s IP Address All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed. Windows 95/98/Me/NT/2000/XP, Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/IP on your computer.
  • Page 108: Figure 60 Windows 95/98/Me: Network: Configuration

    Appendix B Setting up Your Computer’s IP Address Figure 60 WIndows 95/98/Me: Network: Configuration Installing Components The Network window Configuration tab displays a list of installed components. You need a network adapter, the TCP/IP protocol and Client for Microsoft Networks. If you need the adapter: 1 In the Network window, click Add.
  • Page 109: Figure 61 Windows 95/98/Me: Tcp/Ip Properties: Ip Address

    Appendix B Setting up Your Computer’s IP Address Configuring 1 In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties 2 Click the IP Address tab. • If your IP address is dynamic, select Obtain an IP address automatically. •...
  • Page 110: Figure 62 Windows 95/98/Me: Tcp/Ip Properties: Dns Configuration

    Appendix B Setting up Your Computer’s IP Address Figure 62 Windows 95/98/Me: TCP/IP Properties: DNS Configuration 4 Click the Gateway tab. • If you do not know your gateway’s IP address, remove previously installed gateways. • If you have a gateway IP address, type it in the New gateway field and click Add. 5 Click OK to save and close the TCP/IP Properties window.
  • Page 111: Figure 63 Windows Xp: Start Menu

    Appendix B Setting up Your Computer’s IP Address Figure 63 Windows XP: Start Menu 2 In the Control Panel, double-click Network Connections (Network and Dial-up Connections in Windows 2000/NT). Figure 64 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Properties. ZyXEL G-570S v2 User’s Guide...
  • Page 112: Figure 65 Windows Xp: Control Panel: Network Connections: Properties

    Appendix B Setting up Your Computer’s IP Address Figure 65 Windows XP: Control Panel: Network Connections: Properties 4 Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and then click Properties. Figure 66 Windows XP: Local Area Connection Properties 5 The Internet Protocol TCP/IP Properties window opens (the General tab in Windows XP).
  • Page 113: Figure 67 Windows Xp: Internet Protocol (Tcp/Ip) Properties

    Appendix B Setting up Your Computer’s IP Address Figure 67 Windows XP: Internet Protocol (TCP/IP) Properties 6 If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK. Do one or more of the following if you want to configure additional IP addresses: •...
  • Page 114: Figure 68 Windows Xp: Advanced Tcp/Ip Properties

    Appendix B Setting up Your Computer’s IP Address Figure 68 Windows XP: Advanced TCP/IP Properties 7 In the Internet Protocol TCP/IP Properties window (the General tab in Windows XP): • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es).
  • Page 115: Figure 69 Windows Xp: Internet Protocol (Tcp/Ip) Properties

    Appendix B Setting up Your Computer’s IP Address Figure 69 Windows XP: Internet Protocol (TCP/IP) Properties 8 Click OK to close the Internet Protocol (TCP/IP) Properties window. 9 Click Close (OK in Windows 2000/NT) to close the Local Area Connection Properties window.
  • Page 116: Figure 70 Macintosh Os 8/9: Apple Menu

    Appendix B Setting up Your Computer’s IP Address Figure 70 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 71 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list. 4 For statically assigned settings, do the following: •...
  • Page 117: Figure 72 Macintosh Os X: Apple Menu

    Appendix B Setting up Your Computer’s IP Address • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your ZyXEL Device in the Router address box. 5 Close the TCP/IP Control Panel.
  • Page 118: Figure 73 Macintosh Os X: Network

    Appendix B Setting up Your Computer’s IP Address Figure 73 Macintosh OS X: Network 4 For statically assigned settings, do the following: • From the Configure box, select Manually. • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. •...
  • Page 119: Figure 74 Red Hat 9.0: Kde: Network Configuration: Devices

    Appendix B Setting up Your Computer’s IP Address Make sure you are logged in as the root administrator. Using the K Desktop Environment (KDE) Follow the steps below to configure your computer IP address using the KDE. 1 Click the Red Hat button (located on the bottom left corner), select System Setting and click Network.
  • Page 120: Figure 76 Red Hat 9.0: Kde: Network Configuration: Dns

    Appendix B Setting up Your Computer’s IP Address • If you have a dynamic IP address, click Automatically obtain IP address settings with and select dhcp from the drop down list. • If you have a static IP address, click Statically set IP Addresses and fill in the Address, Subnet mask, and Default Gateway Address fields.
  • Page 121: Figure 78 Red Hat 9.0: Dynamic Ip Address Setting In Ifconfig-Eth0

    Appendix B Setting up Your Computer’s IP Address Figure 78 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 DEVICE=eth0 ONBOOT=yes BOOTPROTO=dhcp USERCTL=no PEERDNS=yes TYPE=Ethernet • If you have a static IP address, enter in the field. Type static BOOTPROTO= = followed by the IP address (in dotted decimal notation) and type IPADDR NETMASK...
  • Page 122: Figure 82 Red Hat 9.0: Checking Tcp/Ip Properties

    Appendix B Setting up Your Computer’s IP Address Verifying Settings Enter in a terminal screen to check your TCP/IP properties. ifconfig Figure 82 Red Hat 9.0: Checking TCP/IP Properties [root@localhost]# ifconfig eth0 Link encap:Ethernet HWaddr 00:50:BA:72:5B:44 inet addr:172.23.19.129 Bcast:172.23.19.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1...
  • Page 123: Appendix C Pop-Up Windows, Javascripts And Java Permissions

    P P E N D I X Pop-up Windows, JavaScripts and Java Permissions In order to use the web configurator you need to allow: • Web browser pop-up windows from your device. • JavaScripts (enabled by default). • Java permissions (enabled by default). Internet Explorer 6 screens are used here.
  • Page 124: Figure 84 Internet Options: Privacy

    Appendix C Pop-up Windows, JavaScripts and Java Permissions 2 Clear the Block pop-ups check box in the Pop-up Blocker section of the screen. This disables any web pop-up blockers you may have enabled. Figure 84 Internet Options: Privacy 3 Click Apply to save this setting. Enable pop-up Blockers with Exceptions Alternatively, if you only want to allow pop-up windows from your device, see the following steps.
  • Page 125: Figure 85 Internet Options: Privacy

    Appendix C Pop-up Windows, JavaScripts and Java Permissions Figure 85 Internet Options: Privacy 3 Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.167.1. 4 Click Add to move the IP address to the list of Allowed sites. Figure 86 Pop-up Blocker Settings ZyXEL G-570S v2 User’s Guide...
  • Page 126: Figure 87 Internet Options: Security

    Appendix C Pop-up Windows, JavaScripts and Java Permissions 5 Click Close to return to the Privacy screen. 6 Click Apply to save this setting. JavaScripts If pages of the web configurator do not display properly in Internet Explorer, check that JavaScripts are allowed.
  • Page 127: Figure 88 Security Settings - Java Scripting

    Appendix C Pop-up Windows, JavaScripts and Java Permissions Figure 88 Security Settings - Java Scripting Java Permissions 1 From Internet Explorer, click Tools, Internet Options and then the Security tab. 2 Click the Custom Level... button. 3 Scroll down to Microsoft VM. 4 Under Java permissions make sure that a safety level is selected.
  • Page 128: Figure 90 Java (Sun)

    Appendix C Pop-up Windows, JavaScripts and Java Permissions JAVA (Sun) 1 From Internet Explorer, click Tools, Internet Options and then the Advanced tab. 2 Make sure that Use Java 2 for <applet> under Java (Sun) is selected. 3 Click OK to close the window. Figure 90 Java (Sun) ZyXEL G-570S v2 User’s Guide...
  • Page 129: Appendix D Wireless Lans

    P P E N D I X Wireless LANs Wireless LAN Topologies This section discusses ad-hoc and infrastructure wireless LAN topologies. Ad-hoc Wireless LAN Configuration The simplest WLAN configuration is an independent (Ad-hoc) WLAN that connects a set of computers with wireless adapters (A, B, C). Any time two or more wireless adapters are within range of each other, they can set up an independent network, which is commonly referred to as an ad-hoc network or Independent Basic Service Set (IBSS).
  • Page 130: Figure 92 Basic Service Set

    Appendix D Wireless LANs Figure 92 Basic Service Set An Extended Service Set (ESS) consists of a series of overlapping BSSs, each containing an access point, with each access point connected together by a wired network. This wired connection between APs is called a Distribution System (DS). This type of wireless LAN topology is called an Infrastructure WLAN.
  • Page 131: Figure 93 Infrastructure Wlan

    Appendix D Wireless LANs Figure 93 Infrastructure WLAN Channel A channel is the radio frequency(ies) used by IEEE 802.11a/b/g wireless devices. Channels available depend on your geographical area. You may have a choice of channels (for your region) so you should use a different channel than an adjacent AP (access point) to reduce interference.
  • Page 132: Figure 94 Rts/Cts

    Appendix D Wireless LANs Figure 94 RTS/CTS When station A sends data to the AP, it might not know that the station B is already using the channel. If these two stations send data at the same time, collisions may occur when both sets of data arrive at the AP at the same time, resulting in a loss of messages for both stations.
  • Page 133: Table 35 Ieee 802.11G

    Appendix D Wireless LANs If the Fragmentation Threshold value is smaller than the RTS/CTS value (see previously) you set then the RTS (Request To Send)/CTS (Clear to Send) handshake will never occur as data frames will be fragmented before they reach RTS/CTS size. Preamble Type Preamble is used to signal that data is coming to the receiver.
  • Page 134: Table 36 Wireless Security Levels

    Appendix D Wireless LANs Wireless security methods available on the ZyXEL Device are data encryption, wireless client authentication, restricting access by device MAC address and hiding the ZyXEL Device identity. The following figure shows the relative effectiveness of these wireless security methods available on your ZyXEL Device.
  • Page 135 Appendix D Wireless LANs Determines the network services available to authenticated users once they are connected to the network. • Accounting Keeps track of the client’s network activity. RADIUS is a simple package exchange in which your AP acts as a message relay between the wireless client and the network RADIUS server.
  • Page 136 Appendix D Wireless LANs For EAP-TLS authentication type, you must first have a wired connection to the network and obtain the certificate(s) from a certificate authority (CA). A certificate (also called digital IDs) can be used to authenticate users and a CA issues certificates and guarantees the identity of each certificate owner.
  • Page 137: Table 37 Comparison Of Eap Authentication Types

    Appendix D Wireless LANs Dynamic WEP Key Exchange The AP maps a unique key that is generated with the RADIUS server. This key expires when the wireless connection times out, disconnects or reauthentication times out. A new WEP key is generated each time reauthentication is performed. If this feature is enabled, it is not necessary to configure a default encryption key in the Wireless screen.
  • Page 138 Appendix D Wireless LANs Encryption Both WPA and WPA2 improve data encryption by using Temporal Key Integrity Protocol (TKIP), Message Integrity Check (MIC) and IEEE 802.1x. WPA and WPA2 use Advanced Encryption Standard (AES) in the Counter mode with Cipher block chaining Message authentication code Protocol (CCMP) to offer stronger encryption than TKIP.
  • Page 139: Figure 95 Wpa(2) With Radius Application Example

    Appendix D Wireless LANs Wireless Client WPA Supplicants A wireless client supplicant is the software that runs on an operating system instructing the wireless client how to use WPA. At the time of writing, the most widely available supplicant is the WPA patch for Windows XP, Funk Software's Odyssey client.
  • Page 140: Figure 96 Wpa(2)-Psk Authentication

    Appendix D Wireless LANs 4 The AP and wireless clients use the TKIP or AES encryption process to encrypt data exchanged between them. Figure 96 WPA(2)-PSK Authentication Security Parameters Summary Refer to this table to see what other security parameters you should configure for each Authentication Method/ key management protocol type.
  • Page 141 Appendix D Wireless LANs Positioning the antennas properly increases the range and coverage area of a wireless LAN. Antenna Characteristics Frequency An antenna in the frequency of 2.4GHz (IEEE 802.11b) or 5GHz(IEEE 802.11a) is needed to communicate efficiently in a wireless LAN. Radiation Pattern A radiation pattern is a diagram that allows you to visualize the shape of the antenna’s coverage area.
  • Page 142 Appendix D Wireless LANs For omni-directional antennas mounted on a table, desk, and so on, point the antenna up. For omni-directional antennas mounted on a wall or ceiling, point the antenna down. For a single AP application, place omni-directional antennas as close to the center of the coverage area as possible.
  • Page 143: Appendix E Customer Support

    José, Costa Rica Czech Republic • E-mail: info@cz.zyxel.com • Telephone: +420-241-091-350 • Fax: +420-241-091-359 • Web Site: www.zyxel.cz • Regular Mail: ZyXEL Communications, Czech s.r.o., Modranská 621, 143 01 Praha 4 - Modrany, Ceská Republika ZyXEL G-570S v2 User’s Guide...
  • Page 144 • Support E-mail: support@zyxel.fi • Sales E-mail: sales@zyxel.fi • Telephone: +358-9-4780-8411 • Fax: +358-9-4780 8448 • Web Site: www.zyxel.fi • Regular Mail: ZyXEL Communications Oy, Malminkaari 10, 00700 Helsinki, Finland France • E-mail: info@zyxel.fr • Telephone: +33-4-72-52-97-97 • Fax: +33-4-72-52-19-20 •...
  • Page 145 • Sales E-mail: sales@zyxel.com • Telephone: +1-800-255-4101, +1-714-632-0882 • Fax: +1-714-632-0858 • Web Site: www.us.zyxel.com • FTP Site: ftp.us.zyxel.com • Regular Mail: ZyXEL Communications Inc., 1130 N. Miller St., Anaheim, CA 92806- 2001, U.S.A. Norway • Support E-mail: support@zyxel.no • Sales E-mail: sales@zyxel.no •...
  • Page 146 Appendix E Customer Support • Web Site: www.zyxel.es • Regular Mail: ZyXEL Communications, Arte, 21 5ª planta, 28033 Madrid, Spain Sweden • Support E-mail: support@zyxel.se • Sales E-mail: sales@zyxel.se • Telephone: +46-31-744-7700 • Fax: +46-31-744-7701 • Web Site: www.zyxel.se • Regular Mail: ZyXEL Communications A/S, Sjöporten 4, 41764 Göteborg, Sweden Ukraine •...
  • Page 147: Appendix F Legal Information

    ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved.
  • Page 148 Appendix F Legal Information If this device does cause harmful interference to radio/television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1 Reorient or relocate the receiving antenna.
  • Page 149 Appendix F Legal Information ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever...
  • Page 150 Appendix F Legal Information ZyXEL G-570S v2 User’s Guide...
  • Page 151: Index

    Index Index command interface configuration 46, 92 configuration file 91, 97 access connections adaptor contact information address 51, 96, 101 copyright address assignment coverage area Advanced Encryption Standard CTS (Clear to Send) See AES. customer support advanced screens 101, 102, 138 antenna 101, 104 directional...
  • Page 152 Index Extensible Authentication Protocol (EAP) login logs 89, 90, 102 factory defaults 91, 93, 96 FCC interference statement MAC address 63, 101, 102, 103 features maintenance file transfer protocol management 89, 102 firmware 93, 94, 97 managing the device good habits fragmentation threshold using FTP.
  • Page 153 Index packet statistics Pairwise Master Key (PMK) 138, 139 password 89, 91, 96, 97, 101 safety approvals port status safety warnings ports Secure Sockets Layer (SSL) power security 65, 101, 102 power adaptor sensitivity power adaptor specifications settings power cord signal interference power management signal strength...
  • Page 154 Index warranty note web configurator weight 101, 102, 103 width Wi-Fi Multimedia QoS Wi-Fi Protected Access wireless association 47, 49 wireless channel wireless client WPA supplicants Wireless Distribution System (WDS) 65, 102 wireless frequency wireless interference wireless LAN 97, 103 wireless modes wireless security 65, 97, 101, 102, 133...

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