Troubleshooting; When Scanning Is Not Performed As Expected; Delivery Function Does Not Work - Ricoh Aficio 1022 Operating Instructions Manual

Appendix

Troubleshooting

This section contains advice on what to do if you have problems scanning an
original or if the network delivery scanner function does not work. Various mes-
sages that may appear on the control panel or computer are listed, along with
causes and suitable countermeasures.

When Scanning Is Not Performed as Expected

Status
The image cannot be scanned.
The image is distorted or out of position.
7
The image is scanned upside down.
The scanned image is dirty.

Delivery Function Does Not Work

Status
The Delivery Scanner Function screen is not
displayed.
66
Possible Cause and Action
The original was placed with the front and
back reversed. Make sure that the original ori-
entation is correct. When placed directly on
the exposure glass, the side to be scanned
must face down. When fed via the ADF, the
side to be scanned must face up. ⇒ p.33 "Set-
ting Originals"
• The original was moved during scanning.
Do not move the original during scanning.
• The original was not pressed flat against
the exposure glass. Make sure that the
original is pressed flat against the exposure
glass.
The original was placed upside down. Place
the original in the correct direction.
The exposure glass or the exposure glass cover
is dirty. Clean these parts. ⇒Copy Reference
Possible Cause and Action
• If the network TWAIN scanner screen ap-
pears when the machine is switched to
scanner operation, press [Cancel] to switch
to the Network Scanner screen.
• If the display does not switch from net-
work TWAIN scanner to network delivery
scanner, the network delivery Scanner Set-
tings are not correct. See p.12 "Default Set-
tings" and make the appropriate settings.