TEC B-372-QP Manual page 174

(11) Stacker Error


If an issue is performed when the power of the stacker is not turned ON, an error will occur.

If the cable of the stacker is not connected when an issue is performed, an error will occur.
* At the moment an error occurs, the printer shows the error message, makes a status
response, and then the printer stops.
Command only can be processed. Restoration using the RESTART key is possible except
in the case of an abnormal thermal head temperature error. (Issue is resumed starting with
the label for which the error had occurred.)
8.3 ERRORS IN WRITABLE CHARACTER AND PC COMMAND ENTRY MODES
(1) Write Error
• An error has occurred in writing in the flash memory.
(2) Format Error
• An erase error has occurred in formatting the flash memory.
(3) Memory Full
• Storing is impossible because of the insufficient flash memory capacity.
* At the moment when an error occurs, the printer shows the error message and makes status
response before stopping. The Status Request Command and Reset Command only can be
processed and other commands are not processed. Restoration using the RESTART key is
impossible.
8.4 SYSTEM ERRORS
(1) Zero Dividing Error
• The CPU has detected a zero dividing error. (The program is not running normally.)
(2) Undefined Command Fetch Error
• The CPU has fetched an undefined command. (The program is not running normally.)
(3) Momentary Power Interruption Error
• A momentary power interruption has occurred.
* At the moment when an error occurs, the printer shows the error message and makes status
response before stopping. (None of the commands and key operations will be processed.)
(4) EEPROM Error
• The EEPROM for back-up cannot be read/written properly.
8.5 RESET PROCESSING
When the RESTART key is pressed for more than 3 seconds during the error which can be cleared by
the RESTART key and during a pause, the printer returns to the initial status which is obtained after
the power is turned on.
Only the Status Request Command and Reset
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