ZyXEL Communications VPN Series Handbook page 680

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the mobile device and the mobile device can access the Internet.
MONITOR > Log
What Could Go Wrong?
If you can't see AP information in the AP List, please check the number of APs
connected to the ZyWALL/USG has exceeded the maximum Managed AP
number it can support. You can check the maximum support number of each
ZyWALL/USG in the Datasheet from ZyXEL Download Library -
http://www.zyxel.com/support/download_landing.shtml
If your mobile device can't find the AP SSID you configured, please go to
CONFIGURATION > Object > AP Profile > SSID > SSID List and check if the Hidden
SSID option is enabled.
If your mobile device can't access to the Internet via AP connects to the
ZyWALL/USG, please check if the LAN outgoing security policy allow access to the
Internet.
If your mobile device is not connected to the AP automatically even you've
joined the Wifi network before and you see [Wlan Station Info] log message as
shown below, please check if this AP is removed from your mobile device's saved
Wifi network list.
MONITOR > Log
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