Kyocera 3508ci Operation Manual page 573

Troubleshooting > Troubleshooting
Message
Failed to send via
SMB.
Failed to specify Job
*1
Accounting.
Failed to store job
retention data.
FAX box limit
exceeded.
Finisher tray is full of
paper.
Folding tray is full of
paper.
Folding Unit is
detached.
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time
elapses. For details on Auto Error Clear, refer to the following:
Auto Error Clear (page 8-22)
Checkpoints
Is the machine and the PC to
which the scanned image is to
be sent connected to the
network?
Is the account information (user
ID, password) used to access
the shared folder to which the
scanned image is to be sent
incorrect?
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Is the acceptable storage
capacity exceeded?
Is the acceptable storage
capacity exceeded?
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10-37
Corrective Actions
Check the network and SMB
settings.
• The network cable is
connected.
• The hub is not operating
properly.
• The server is not operating
properly.
• Host name and IP address
• Port number
Check the following settings of
the PC to which the scanned
image is to be sent.
• Host name
• Path
• Login user name
NOTE
If the sender is a domain user,
specify the domain name.
[Login User ID]@[Domain
Name]
Example: sa720XXXX@km
• Login password
• Folder share permissions of
the recipient
Failed to specify Job Accounting
when processing the job
externally. The job is canceled.
Select [End].
The job is canceled. Select
[End].
Follow the instructions on the
screen and delete documents
from the FAX box to make room
for FAX reception.
To check the canceled job,
select the [Status/Job Cancel]
key and then [Printing Jobs] to
check receipt result.
Remove the paper. Printing then
resumes.
Remove the paper. Printing then
resumes.
Close the folding unit.
Reference
Page
page 2-6
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FAX
Operation
Guide
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