Deleting An Agent - Nortel BCM50 Administration Manual

112 Chapter 8 Setting up agents

Deleting an agent

Log:
QUIT RETRY
Admin
MBOX AA
Admin
GLIST CCR
CC Admin
AGENT SKILL
Agent Admin
ADD DEL
Agent ID:
DIR RETRY
xxxx
DEL
Agent deleted
N0025637 02
Press ≤·°‹.
1
OK
Enter the Call Center Administrator Mailbox number and password,
and then press OK.
Press OTHR.
2
OTHR
Press CC.
3
CC
Press AGENT.
4
OTHR
Press DEL.
5
CHNG
Enter the agent's ID number and press OK
6
OK
or
press DIR to search the directory.
7 The agent's name is displayed.
QUIT
Press DEL.
8 The display shows the agent is deleted.
Press ® to end the session.
9