Setting Up Silent Monitor On Your System - Nortel BCM50 Administration Manual

152 Chapter 11 Monitoring call activity

Setting up Silent Monitor on your system

For monitoring to be silent, you must set up Silent Monitor on your system. If you do are not
familiar with these procedures, ask your system administrator to set up Silent Monitor.
Note: If the Silent Monitor setting is set to non-silent there is a conference tone at the
start of calls that you monitor, therefore monitoring isn't silent.
Note: In the UK the default for Silent Monitor is non-silent. In North America the default
is silent.
To set up Silent Monitor
For monitoring to be silent, you must set up Silent Monitor on your CallPilot system through
telephone administration. If you do not have access to telephone administration, ask your system
administrator to set up Silent Monitor.
Under Featr settings press ≠.
1
The display shows Backgrnd Music: N.
Press ' until the display shows Silent Monitor:Y.
2
Press CHANGE to select Y or N.
3
Press ® to exit, or ' to continue programming.
4
Refer to the MICS ICS 7.0 System Coordinator Guide for information about using the Silent
Monitor on CallPilot 100/150. If you use a CallPilot system, Silent Monitor is available only if you
use a MICS 7.0 KSU system or later.
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