Calls Into A Phone Pool - Multitech TalkAnytime TA410 User Manual

Calls into a Phone Pool

User-A Calls Sales Department. The drawing below shows a call coming into the Whirlygig Sales
Department from a prospective customer. The PBX is set up to 'hunt' among a group of extensions allotted
to the Sales Department. The TalkAnytime unit directs calls originating through the Whirlygig web server
to the PBX and into the phone pool of sales representatives.
The main settings of the TalkAnytime Configuration Program, Phonebook, and web server URL that are
required to implement this capacity are shown in the second drawing below.
Home PC User A
Call
starts
here.
Internet
Multi-Tech Systems, Inc.
Whirlygig Gadget
Company Offices
Path of Call
Ethernet LAN
Web Server
x8651
Comblasticator
Specialist
Customer
Service
Dept.
TalkAnyTime User Guide
Chapter 6: Phonebook and URL Configuration
65.129.90.200
Talk
Anytime
TA410
IVR
466-0000
x7301
x8652
Zanfraditron
Sales
Specialist
Dept.
x8653
Fridnorpulizer
Specialist
x8654
Gronplostramax
Specialist
FXO
FXO
FXO
FXO
PBX is set
to 'hunt' among
extensions
PBX
7300-7399.
717-
PSTN
x7302
x7303
113