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TalkAnytime Quick Start Instructions
User's Perspective of TalkAnytime
For end-users TalkAnytime is an opportunity to conduct a toll-free voice call directly from their computers.
The process begins when a user responds to a "click-to-talk" opportunity on a web site.
In the example shown here, the user can click on a rectangular icon to speak to a sales agent or on a
diamond-shaped icon to speak to a customer service representative.
When the user clicks on either of these icons, the website will respond first by checking that the user's PC
meets the basic requirements to use TalkAnytime.
These are the requirements:
Multi-Tech Systems, Inc.
User PC Requirements for TalkAnytime
Category
Requirement
Operating System
Windows 98 or Windows XP
Browser
Internet Explorer 5.0 or higher
Audio Hardware
Microphone & Speaker (in any form)
O.S. Settings
Headset or microphone/speaker combo
must be activated and not pre-empted by
any other audio hardware or software.
Browser Settings
Popup Blocking must be disabled, at
least for the IP address at which the
TalkAnytime unit is operating.
TalkAnyTime User Guide
End-User's Perspective
35
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