Omron SYSMAC W398-E1-1 Operation Manual page 123

Troubleshooting
(Continued from previous page)
Are
communications in
progress with Programming
Device using
CX-Server?
Yes
First stop OMRON Support Software
(CX-Programmer, CX-Protocol, CX-
Motion, etc.) communications using
CX-Server, stop the FinsGateway
SerialUnit service, and then restart.
Note Communications cannot be received from the OMRON Support Software using CX-Server when Fins-
Gateway SerialUnit services are ON. Run communications with FinsGateway SerialUnit services OFF.
Troubleshooting the The connected PC type does not match the chosen PLC type Online Error
Message
Error message: The connected PC
type does not match the chosen
PLC type.
Are the CX-Position
PC and the connected PC of
the same model?
Yes
Is node number
in the network settings of CX-
Position PC set to 0?
No
Set the FinsGateway SerialUnit
local node number to a value
different from that of the node
number (e.g., 31 (default))
No
Check that communications settings are as follows (see SECTION 6):
• PC- communications settings:
Serial communications mode: Host Link (DIP switch settings and PC Setup)
• Settings for PC addition to a CX-Position project:
When connecting via Host Link:
• Network address = 0
• Node number = 240 (default)
• Unit address = 0
• FinsGateway communications settings (when connecting via Host Link):
• Protocol = SYSWAY-CV
• Node number: Must be the same as the node number set for the CX-Position
(default = 240).
• Unit number: Must be the same as the Host Link unit number at the PC.
• Communications conditions (baud rate and other settings): Must be the
same as the communications conditions of the PC.
• The Exclusive checkbox on the Network Tab Page must be unchecked.
Note: If FinsGateway communications conditions have been altered, FinsGate-
way SerialUnit services must be restarted.
No
Add the correct PC model to the CX-Position
project tree.
Yes Set the same node number for the CX-Position
PC and the FinsGateway node number. (The
node number cannot be set to 0.)
Section 10-2
109