Table of Contents
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Index
cannot open Embedded Web
Server 363
checking an unresponsive
printer 314
contacting customer support 364
fax and e‑mail functions are not
set up 355
indicator light is blinking 293
solving basic printer
problems 314
the scanner does not respond 361
troubleshooting, copy
copier does not respond 348
partial document or photo
copies 348
poor copy quality 349
poor scanned image quality 359
scanner unit does not
close 351, 361
troubleshooting, display
scanner display is blank 316
troubleshooting, fax
caller ID is not shown 351
can receive but not send
faxes 354
can send but cannot receive
faxes 355
cannot send or receive a fax 352
received fax has poor print
quality 356
troubleshooting, paper feed
message remains after jam is
cleared 321
troubleshooting, print
envelope seals when printing 322
error reading flash drive 322
held jobs do not print 321
incorrect characters print 323
incorrect margins on prints 333
jammed pages are not
reprinted 320
job prints from wrong tray 323
job prints on wrong paper 323
jobs do not print 325
Large jobs do not collate 324
multiple‑language PDF files do not
print 324
paper curl 334
paper frequently jams 320
print job takes longer than
expected 327
tray linking does not work 328
unexpected page breaks
occur 328
troubleshooting, print quality
blank pages 334
characters have jagged edges 329
clipped pages or images 329
compressed images appear on
prints 330
gray background on prints 331
horizontal voids appear on
prints 332
print irregularities 336
print is too dark 337
print is too light 339
printer is printing solid black
pages 335
repeating defects appear on
prints 340
shadow images appear on
prints 341
skewed print 341
streaked horizontal lines appear
on prints 342
streaked vertical lines 343
toner fog or background shading
appears on prints 344
toner rubs off 345
toner specks appear on prints 345
transparency print quality is
poor 346
uneven print density 346
white streaks on a page 346
troubleshooting, printer options
internal print server 317
Internal Solutions Port 318
tray problems 318
troubleshooting, printing
printing slows down 325
troubleshooting, scan
cannot scan from a computer 358
partial document or photo
scans 358
scan job was not successful 360
scanner unit does not
close 351, 361
scanning takes too long or freezes
the computer 361
troubleshooting, scanner options
internal option is not
detected 317
USB/parallel interface card 319
U
understanding the scanner home
screen buttons and icons 15
uneven print density 346
Unformatted flash detected
[53] 313
Universal paper size
setting 62
Universal Setup menu 161
unlinking trays 81, 82
Unsupported camera mode, unplug
camera and change mode 313
Unsupported option in slot [x]
[55] 314
Unsupported USB hub, please
remove 297
USB port 53
USB port [x] disabled [56] 314
USB/parallel interface card
troubleshooting 319
using a shortcut number
scanning to an FTP address 142
using Forms and Favorites 94
using recycled paper 236
using shortcuts
sending fax 134
using the address book 114
sending fax 134
using the touch‑screen buttons 17
Utilities menu 228
V
verify print jobs 97
printing from a Macintosh
computer 98
printing from Windows 98
vertical voids appear 346
viewing
reports 267
viewing a fax log 137
virtual display
checking, using Embedded Web
Server 267
voice mail
setting up 121
Voice over Internet Protocol (VoIP)
fax setup 126
voids appear 346
VoIP adapter 126
volatile memory 240
erasing 240
393
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