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Troubleshooting
Restore held jobs?
Try one or more of the following:
•
From the scanner control panel, touch Restore to restore all held jobs stored in the scanner hard disk.
•
From the scanner control panel, touch Do not restore if you do not want to restore any of the print jobs.
Scan document too long
The scan job exceeds the maximum number of pages. Touch Cancel job to clear the message and cancel the scan job.
Scanner automatic feeder cover open
Close the ADF cover.
Scanner disabled by admin [840.01]
Print without the scanner, or contact your system support person.
Scanner disabled. Contact system administrator if problem persists. [840.02]
Try one or more of the following:
•
Touch Continue with scanner disabled to return to the home screen, and then contact your system support person.
•
Touch Reboot and automatically enable scanner to cancel the job.
Note: This attempts to enable the scanner.
Scanner jam, open and close automatic feeder top cover [2yy.xx]
Remove the jammed paper from the ADF cover.
Scanner jam, remove all originals from the scanner [2yy.xx]
Remove the jammed paper from the scanner.
Scanner jam, remove jammed originals from the scanner [2yy.xx]
Remove the jammed paper from the scanner.
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