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Troubleshooting
Print is too light
Action
Step 1
a
From the Quality menu on the scanner control panel, increase the
toner darkness.
Note: 8 is the factory default setting.
b
Resend the print job.
Is the print still too light?
Step 2
From the scanner control panel, set the paper type, texture, and weight
in the Paper menu to match the paper loaded in the tray.
Is the tray set to the type, texture, and weight of the paper loaded?
Step 3
a
Depending on your operating system, specify the paper type, texture,
and weight from Printing Preferences or from the Print dialog.
b
Resend the print job.
Is the print still too light?
Step 4
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
Step 5
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Is the print still too light?
Yes
No
Go to step 2.
The problem is solved.
Go to step 3.
Change the paper type,
texture, and weight to
match the paper
loaded in the tray.
Go to step 4.
The problem is solved.
From the scanner
Go to step 5.
control panel, change
the texture settings in
the Paper Texture
menu to match the
paper you are printing
on.
Go to step 6.
The problem is solved.
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