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Doors
90
Problem
The engine cannot be
started using the key.
The engine cannot be
started using the Start/
Stop button. The key is in
the vehicle.
You have lost a key.
You have lost the emer-
gency key element.
Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they can:
open doors and endanger other persons or
R
road users
climb out and be injured by the traffic
R
operate vehicle equipment and, for exam-
R
ple, trap themselves.
Possible causes/consequences and M M Solutions
the on-board voltage is too low.
Switch off non-essential consumers, e.g. seat heating or interior
X
lighting, and try to start the engine again.
If this does not work:
Check the starter battery and charge it if necessary (
X
or
Jump-start the vehicle (
X
or
Consult a qualified specialist workshop.
X
The vehicle is locked.
Unlock the vehicle and try to start the vehicle again.
X
The key battery is discharged or nearly discharged.
Check the key battery (
X
(
page 87).
Y
If this does not work:
Start your vehicle with the key in the ignition lock.
X
There is interference from a powerful source of radio waves.
Start your vehicle with the key in the ignition lock.
X
Have the key deactivated at a qualified specialist workshop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
X
page 397).
Y
page 87) and replace if necessary
Y
Children could also set the vehicle in motion,
for example by:
releasing the parking brake
R
shifting the automatic transmission out of
R
park position P
starting the engine.
R
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
United Kingdom only:
page 395).
Y
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