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Towing away and tow-starting
400
tance a distance so that the tow rope does
not sag.
Do not use steel cables or chains to tow
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your vehicle. You could otherwise damage
the vehicle.
!
Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. This could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
!
When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as
possible and not at an acute angle. If the trac-
tive power is too high, the vehicles could be
damaged.
When towing, it is preferable to use a rigid tow-
ing bar as opposed to a tow rope. A rigid towing
bar helps to keep the tractive power low.
!
To tow vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. The
automatic transmission may otherwise
switch to position P when you open the driv-
er's or front-passenger door which could
damage the transmission.
!
Vehicles with differential locks: make sure
the differential locks are in automatic mode.
When towing, the differential locks must not
be switched on. The transmission may other-
wise be damaged.
!
You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
Observe the legal requirements for the relevant
countries when towing.
It is better to have the vehicle transported than
to have it towed.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed away.
The battery must be connected and charged.
Otherwise, you:
cannot turn the key to position 2 in the igni-
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tion lock
cannot release the electric parking brake
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cannot shift the automatic transmission to
R
position N
Deactivate the automatic locking feature before
towing the vehicle (
page 294). You could oth-
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erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before the vehi-
cle is towed away (
page 82).
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PLUG-IN HYBRID vehicles:
PLUG-IN HYBRID vehicles may not be towed
away but must instead be transported, if:
the multifunction display is not working or
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the á
Towing not
Towing
not permitted
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er's Manual
er's Manual
message appears in the multi-
function display.
If the vehicle is in a dangerous location it may be
towed from the danger zone with both axles on
the ground. In this case, the towing distance
may not be greater than 50 m and the towing
speed must not exceed 10 km/h. For longer
distances, have the vehicle loaded and trans-
ported.
Fitting/removing the towing eye
Fitting the towing eye
The mountings for the removable towing eyes
are located in the bumpers. They are at the front
and rear behind covers :;.
Remove the towing eye from the vehicle tool
X
kit (
page 387).
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To open the cover at the front: press the
X
mark on cover : inwards in the direction of
the arrow.
permitted See
See Own‐
Own‐
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