Troubleshooting Components; Tcx1000-Rdm20 Troubleshooting Resources Overview - Juniper TCX1000-RDM20 Hardware Manual

CHAPTER 23

Troubleshooting Components

TCX1000-RDM20 Troubleshooting Resources Overview

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Copyright © 2019, Juniper Networks, Inc.
TCX1000-RDM20 Troubleshooting Resources Overview on page 135
To troubleshoot a TCX1000-RDM20, you use LEDs on the ports, management panel,
and components.
LEDs—When the TCX1000-RDM20 detects an alarm condition, it lights the red or
yellow Major or Minor alarm LED on the management panel as appropriate. In addition,
you can also use component LEDs and port LEDs to troubleshoot the TCX1000-RDM20.
For more information, see the following topics:
TCX1000-RDM20 Chassis and Port Status LEDs on page 12
TCX1000-RDM20 Management Port LEDs on page 15
TCX1000-RDM20 Power Supply LEDs on page 24
For information on alarms and performance monitors (PMs), see the TCX Series Optical
Transport System Feature Guide.
JTAC—If you need assistance during troubleshooting, you can contact the Juniper
Networks Technical Assistance Center (JTAC) by using the Web or by telephone. If
you encounter software problems, or problems with hardware components not
discussed here, contact JTAC.
TCX1000-RDM20 Management Panel on page 14
Contacting Customer Support on page 139
135