Understanding Display Messages - Xerox WORKCENTRE 3210 User Manual

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the machine's
status or errors. Refer to the tables below to understand the messages'
meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
• If the message is not in the table, cycle the power and try the
printing job again. If the problem persists, call for service.
• Some messages may not appear in the display depending on
options or models.
• xxx indicates the media type.
• yyy indicates the tray.
MESSAGE MEANING
[COMM. Error] The machine has a
communication
problem.
[Incompatible] The machine has
received a fax from
which is registered as
a junk fax.
[Line Error] Your machine cannot
connect with the
receiving fax machine
or has lost contact
because of a problem
with the phone line.
[No Answer] The receiving fax
machine has not
answered after
several redial
attempts.
[Stop Pressed]
Stop/Clear
been pressed during
an operation.
[yyy] There is no paper in
the tray.
Paper Empty
[yyy] The paper size
specified in the printer
Paper Mismatch
properties does not
match the paper you
are loading.
Cancel? Your machine's
memory has become
Yes
full while trying to
store an original into
memory.
Connection Error Connection with the
SMTP server failed.
SUGGESTED
SOLUTIONS
Ask the sender to try
again.
The received fax data will
be deleted.
Reconfirm junk fax setup.
See page 55
Try again. If the problem
persists, wait an hour or so
for the line to clear and try
again.
Or, turn the ECM mode
on. See page 54.
Try again. Make sure that
the receiving machine is
operational.
Try again.
has
Load paper in the tray.
Load the correct paper in
the tray.
To cancel the fax job,
press the OK button to
accept Yes.
If you want to send those
pages that have been
successfully stored, press
the OK button to accept
No. You should send the
remaining pages later,
when memory is available.
Check the server settings
and the network cable.
MESSAGE MEANING
Data Read Fail Time expired while
reading data.
Check USB Mem.
Data Write Fail Storing to the USB
memory failed.
Check USB Mem.
Document Jam The loaded original
has jammed in the
ADF.
Door Open The front cover is not
securely latched.
Duplex Jam 0 Paper has jammed
during duplex printing.
Check Inside
This is applicable only
to machines with this
feature.
Duplex Jam 1 Paper has jammed
during duplex printing.
Open/Close Door
This is applicable only
to machines with this
feature.
Enter Again You entered an
unavailable item.
File Format The selected file
format is not
Not Supported
supported.
Group Not You have tried to
select a group location
Available
number where only a
single location
number can be used,
such as when adding
locations for a Multiple
Send operation.
Install Toner The print cartridge is
not installed.
Invalid Toner The print cartridge you
have installed is not
for your machine.
Line Busy The receiving fax
machine did not
answer or the line is
already engaged.
Mail Exceeds The mail size is larger
than the supported
Server Support
size by SMTP server.
Main Motor There is a problem in
the main motor.
Locked
SUGGESTED
SOLUTIONS
Try again.
Check the available USB
memory space.
Clear the jam. See page
69.
Close the cover until it
locks into place.
Clear the jam.
See page 71.
Clear the jam.
See page 71.
Enter the correct item
again.
Use the correct file format.
Use a speed dial number
or dial a number manually
using the number keypad.
Install the print cartridge.
Install the a Xerox-genuine
print cartridge designed for
your machine.
Try again after a few
minutes.
Divide your mail or reduce
the resolution.
Open and then close the
front cover.
Troubleshooting_ 73