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PHASER 3200MFP WORKCENTRE PE220 SERVICE MANUAL 708P88744 04/07...
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Xerox service documentation is intended for use by certified, product trained service per- sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment.
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2. Repair Analysis Procedures Section Contents ........................3. Image Quality Section Contents ........................4. Repairs/Adjustments Section Contents ........................5. Parts List Section Contents ........................6. General Procedures/Information Section Contents ........................7. Wiring Data Section Contents ........................Phaser 3200MFP / Workcentre PE220 04/07...
Introduction How To Use This Manual Differentiating Between Machine Variants The Phaser 3200MFP/B and 3200MFP/N will be identified in this manual by the identifier Phaser 3200. The Workcentre PE220 will be identified in this manual by the identifier Workcentre PE220.
If the liquid gets into the mouth or is swallowed, see a doctor imme- diately. 2. Please keep toner cartridges away from children. The toner contained in the toner cartridge may be harmful.Contact a doctor if swallowed. 04/07 Phaser 3200MFP / Workcentre PE220...
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Take care not to cut or damage the power cable or plugs when moving the machine. 9. Use caution during thunder or lightning storms. Xerox recommends that this machine be dis- connected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather condi- tions.
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Assembly / Disassembly Precautions Replace parts carefully. Always use Xerox parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are re- placed correctly.
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Ensure no power is applied to the chassis or circuit, and observe all other safety precautions. 1. Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain off any electrostatic charge on your body by touching a known earth ground. Phaser 3200MFP / Workcentre PE220 04/07...
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4. Dispose of used batteries according to the manufacturers instructions. Toner Cartridge Service Only toner cartridges supplied by Xerox should be used. Printing defects or set damage caused by the use of non-approved print cartridges or un-licensed toner refills are not covered by the guar- antee.
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Standard of guarantee for consumable parts. Please refer to User Manual or Instructions. Identifying a refilled cartridge One way security screws are used in the manufacture of the cartridge – check if these are dam- aged. Phaser 3200MFP / Workcentre PE220 04/07...
(equipment and materials) at customer locations. II. Scope Xerox Corporation and subsidiaries worldwide. III. Objective To enable prompt resolution of health and safety incidents involving Xerox products and to ensure Xerox regulatory compliance. IV. Definitions Incident: An event or condition occurring in a customer account that has resulted in injury, illness or prop- erty damage.
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Fund all field retrofits. 1. Field Service Operations shall: a. Preserve the Xerox product involved and the scene of the incident inclusive of any associ- ated equipment located in the vicinity of the incident. b. Return any affected equipment/part(s) to the location designated by Xerox EH&S and/or the Business Division.
4. If available, check the machine service log book for any previous actions that may be relevant to the call. 5. Review any defective print or copy samples. 6. Perform 1 Initial Checks RAP. Phaser 3200MFP / Workcentre PE220 04/07...
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Remove and destroy any copies of test patterns. • Complete the machine service log book, refer to GP 12 Service Log. • Ensure the machine and service area are clean before leaving the customer premises. • Provide customer training if required. 04/07 Phaser 3200MFP / Workcentre PE220...
Unable to initialize the new print cartridge. LSU error [Hsync Error] Tech mode/laser failure or power loss. LSU error [LSU Error] User mode/laser failure or power loss. Toner low [Toner Low] Toner low warning. Phaser 3200MFP / Workcentre PE220 04/07...
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Print a test pattern, --> Check the status of the consumables, Enter Tech mode, 4. Check the CRU print count. If necessary, install a new toner car- tridge, PL 1.0 (Workcentre PE220) / PL1.1 (Phaser 3200). 04/07 Phaser 3200MFP / Workcentre PE220...
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1. Use only paper which is of a suitable quality, weight and size. Check the user guide. 4. Check the overall condition of the machine 1. Clean the Paper Transport areas. Any rollers with dirt surfaces should be cleaned or replaced. Phaser 3200MFP / Workcentre PE220 04/07...
(Phaser 3200) 4. Check the solenoid by using Engine Test 4. Check and install a new solenoid if neces- Mode, GP 6 - Pick up Test. sary: PL 6.0 (Workcentre PE220) PL 6.1 (Phaser 3200) 04/07 Phaser 3200MFP / Workcentre PE220...
(Workcentre PE220) PL 6.1 (Phaser 3200) 3.Paper is jammed in front of or inside the 3. Check and install a new SMPS if neces- fuser. sary: PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) 04/07 Phaser 3200MFP / Workcentre PE220...
PL 7.1 (Phaser 3200) Clean and check the parts as necessary: • Pressure roller PL 7.0 (Workcentre PE220) PL 7.1 (Phaser 3200) • Main Frame Assembly PL 8.0 (Workcentre PE220) PL 8.1 (Phaser 3200) Phaser 3200MFP / Workcentre PE220 04/07...
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(Workcentre PE220) • It occurs when the Heat-Roller or Pressure- PL 7.1 (Phaser 3200). Roller is seriously contaminated. Check and install a new fuser if necessary: PL 7.0 (Workcentre PE220) PL 7.1 (Phaser 3200). 2-10 04/07 Phaser 3200MFP / Workcentre PE220...
3. Solenoid malfunction (the solenoid does 3. Check and install a new solenoid if neces- not work properly): Perform Engine Test sary: Mode, GP 6 - Pick up Test. PL 6.0 (Workcentre PE220) PL 6.1 (Phaser 3200) Phaser 3200MFP / Workcentre PE220 04/07 2-11...
Refer to the User Guide. 2. Paper curl. 2. Remove the paper while turning the OPC Drum against the feed direction. Turn the paper over. Recommend the use of good quality ‘long grain’ paper. Phaser 3200MFP / Workcentre PE220 04/07 2-13...
2. Check if there is an audible clicking sound 2. Check and install new parts as necessary: when a key is pressed. • OPE assembly, PL 5.0 • Main PBA PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200). 2-14 04/07 Phaser 3200MFP / Workcentre PE220...
1. Check the operation using Engine Test Mode, Check and install new parts as necessary: • Main drive assembly, PL 8.0 (Workcentre PE220) PL 8.1 (Phaser 3200) • Main PBA PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) 2-20 04/07 Phaser 3200MFP / Workcentre PE220...
3. The OPE unit display does not come on 3. Check and install a new Main PBA if neces- and no start up sounds are heard. sary: PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) Phaser 3200MFP / Workcentre PE220 04/07 2-21...
4. Check if the connection between PC and printer port is correct. Uninstall the driver, then re-install new drivers. Refer to Xerox.com. Ask the customer to check the BIOS of the PC to ensure that there are no IRQ conflicts and to check that the input/out- put range is 0378.
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If not solved, double- click the printer in my computer. If the regular fonts are not printing again, the cable must be defective. Replace the cable with new one. Phaser 3200MFP / Workcentre PE220 04/07 2-23...
(The printing job sometimes stops or due to sary files to secure enough space of the hard insufficient virtual memory, but it actually disk and start printing job again. comes from the insufficient space of the hard disk.) 2-24 04/07 Phaser 3200MFP / Workcentre PE220...
If there is a problem with the machine (out of toner, off-line, out of paper etc.) the job may take a long time to delete as it must wait for a time out. Phaser 3200MFP / Workcentre PE220 04/07 2-25...
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3. Check that the destination fax machine can 3. Check and install a new LIU PBA: receive forwarded faxes by using a different PL 1.0 (Workcentre PE220) sending fax machine (preferably from the PL 1.1 (Phaser 3200) same wall socket). 2-28 04/07 Phaser 3200MFP / Workcentre PE220...
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2. Check and install new parts as necessary: (if possible connected to the same wall • LIU PBA socket) PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) • Main PBA PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) Phaser 3200MFP / Workcentre PE220 04/07 2-29...
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MODE, reset it to the FAX MODE. 2. Check and install new parts as necessary: • LIU PBA PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) • Main PBA PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) 2-30 04/07 Phaser 3200MFP / Workcentre PE220...
Check and install new parts as necessary, 2. Check the Motor Driver on Driver PBA. 2. Check and install new parts as necessary: • Main PBA PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) and • ADF PBA, Phaser 3200MFP / Workcentre PE220 04/07 2-31...
2. Use TECH mode, 4, to carry out a 2. If the CIS waveform form is abnormal, shading test and examine the waveform print- check and install a new CIS, PL 4 if neces- out. sary. 2-32 04/07 Phaser 3200MFP / Workcentre PE220...
4. Check if the connection between PC and printer port is correct. Uninstall the driver, then re-install new drivers. Refer to Xerox.com. Ask the customer to check the BIOS of the PC to ensure that there are no IRQ conflicts and to check that the input/out- put range is 0378.
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If not solved, double-click the printer in my computer. If the regular fonts are not printed this time the cable must be defective so replace the cable with new one. Phaser 3200MFP / Workcentre PE220 04/07 2-35...
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2. Printer Driver Error. 2. Ensure that the correct driver is loaded. Use the driver supplied on the CD or down- loaded from the Xerox.com. DO NOT use the Microsoft driver supplied with the Windows operating system. If the machine is a GDI...
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IQ 15 Blank Page Print Out (1) ....................3-17 IQ 16 Blank Page Print Out (2) ....................3-18 IQ 17 Misregistration ......................3-19 IQ 18 Printed Vertical Lines Not Straight ................3-20 IQ 19 Blurred Image ....................... 3-21 Phaser 3200MFP / Workcentre PE220 04/07...
PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) 4. Deformation on the surface of the 4. Install a new transfer roller: transfer roller. PL 6.0 (Workcentre PE220) PL 8.1 (Phaser 3200) Phaser 3200MFP / Workcentre PE220 04/07...
(Workcentre PE220) consumed. PL 1.1 (Phaser 3200). 5. Abnormal output from the HVPS 5. Check and install a new HVPS If can be caused by contamination necessary: PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200). Phaser 3200MFP / Workcentre PE220 04/07...
5. If the problem is still present, check and install new parts as nec- essary: • Toner cartridge PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) • HVPS PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) 3-10 04/07 Phaser 3200MFP / Workcentre PE220...
Mode' on paper type menu from the cies such as OHP, higher transfer software application and after using voltage is required. returning to the original mode is recommended. 3-12 04/07 Phaser 3200MFP / Workcentre PE220...
(Phaser 3200) 2. Possible abnormal voltage and 2. Install a new toner cartridge: bad contact of the terminal of the PL 1.0 (Workcentre PE220) supply roller in the toner cartridge. PL 1.1 (Phaser 3200) Phaser 3200MFP / Workcentre PE220 04/07 3-13...
PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) 3. The fuser roll may be contami- 3. Check and install a new fuser if nated. necessary: PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) Phaser 3200MFP / Workcentre PE220 04/07 3-15...
4. Check white/black reference volt- 4. Check and install a new main age on main PBA. PBA if necessary: • Main PBA PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200). Phaser 3200MFP / Workcentre PE220 04/07 3-17...
2. Perform the Pick Up Test using Engine Test Mode to check the solenoid, Restart the machine. Resend the job. Check and install a new main PBA if necessary: PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) 3-18 04/07 Phaser 3200MFP / Workcentre PE220...
Printing begins at wrong position on the paper. Check and Cause Solution Wrong sense time caused by defective feed sensor Check and install a new feed sensor actuator: actuator. PL 6.0 (Workcentre PE220) PL 6.1 (Phaser 3200) Phaser 3200MFP / Workcentre PE220 04/07 3-19...
24V unstable - check and install a new SMPS if neces- sary: PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) If the problem persists, install a new main PBA: PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) 3-20 04/07 Phaser 3200MFP / Workcentre PE220...
1. A gap of more than 0.5 mm can cause a blurred image. Ensure rollers and cover close correctly. Check and install new parts as necessary: PL 1.0 (Workcentre PE220) PL 1.1 (Phaser 3200) Phaser 3200MFP / Workcentre PE220 04/07 3-21...
Moving parts can cause injury. 1. Open the front cover, Figure 1. Figure 2 3. Hold the MP tray and pull it in the direction of the arrow, Figure 3. Figure 1 Figure 3 Phaser 3200MFP / Workcentre PE220 04/07...
2. To exchange the pick up sponge, pull apart pick up housing U while pressing the hooks on both sides of pick up Hous- ing B, Figure 1. Figure 1 Replacement Replacement is the reverse of the removal procedure. 04/07 Phaser 3200MFP / Workcentre PE220...
3. Release the Pick Up Sponge in the direc- 1. Open the front cover, Figure 1. tion of the arrow. Figure 1 Figure 1 Replacement Replacement is the reverse of the removal procedure. Phaser 3200MFP / Workcentre PE220 04/07...
Electricity can cause death or injury. Moving parts can cause injury. 1. Open the cassette tray, Figure 1. Figure 2 Replacement Replacement is the reverse of the removal procedure. Figure 1 04/07 Phaser 3200MFP / Workcentre PE220...
Electricity can cause death or injury. Moving parts can cause injury. 1. Remove 4 screws securing the rear cover, Figure 1. Figure 2 Replacement Replacement is the reverse of the removal procedure. Figure 1 Phaser 3200MFP / Workcentre PE220 04/07...
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Replacement Figure 2 Replacement is the reverse of the removal 3. To remove the rear cover, make sure the procedure. power switch does not get jammed to the rear cover, Figure 3. Figure 3 04/07 Phaser 3200MFP / Workcentre PE220...
Moving parts can cause injury. 1. Remove the front cover, 2. Remove the rear cover, Figure 2 3. Remove the screw securing the right cover, Figure 1. Replacement Replacement is the reverse of the removal procedure. Figure 1 Phaser 3200MFP / Workcentre PE220 04/07...
3. Remove the screw securing the left cover, Figure 1. Figure 2 5. Unplug the speaker connector from the main PBA, Figure 3. Figure 1 Figure 3 6. If necessary, remove the two screws securing the speaker. 4-10 04/07 Phaser 3200MFP / Workcentre PE220...
3. Remove the left cover, 4. Remove 2 screws from the middle cover Replacement and remove the screw securing the Replacement is the reverse of the removal ground cable, Figure 1. procedure. Figure 1 Phaser 3200MFP / Workcentre PE220 04/07 4-11...
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Motor, OPE) and CIS cable, Figure 2. Replacement is the reverse of the removal procedure. Figure 2 6. Release the scan assembly in the direc- tion of the arrow, Figure 3. Figure 3 4-12 04/07 Phaser 3200MFP / Workcentre PE220...
Carefully release the ADF motor harness and ground wire from the platen cover, Figure 3. Figure 1 3. Remove the ADF housing from the platen housing, while carefully releasing the ADF Figure 3 Phaser 3200MFP / Workcentre PE220 04/07 4-13...
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8. Remove 2 screws securing the ADF Figure 5. upper and insert a flat-blade screwdriver in to the slot and remove the ADF upper, Figure 7. Figure 5 Figure 7 4-14 04/07 Phaser 3200MFP / Workcentre PE220...
1. Open the ADF housing and insert a flat- blade screwdriver into the crack and remove the OPE Unit from the platen housing, Figure 1. Figure 8 Replacement Replacement is the reverse of the removal procedure. Figure 1 Phaser 3200MFP / Workcentre PE220 04/07 4-15...
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4. Remove 5 screws from the scan upper 4. Release the contact rubbers. and remove it from the scan lower, Figure 5. Release the keys. Replacement Replacement is the reverse of the removal procedure. Figure 1 4-16 04/07 Phaser 3200MFP / Workcentre PE220...
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Figure 4 and remove the belt, Figure 3. (The CIS 8. Remove 2screws securing the scan motor will be released at the same time) assembly and remove it, Figure 5. Figure 5 Figure 3 Phaser 3200MFP / Workcentre PE220 04/07 4-17...
2. Remove 5 screws securing the middle cover, Figure 1. Figure 6 10. Using a flat-blade screwdriver remove the full sensor, Figure 7. Figure 1 Figure 7 Replacement Replacement is the reverse of the removal procedure. 4-18 04/07 Phaser 3200MFP / Workcentre PE220...
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3. Remove five screws securing the HVPS and remove it with the HVPS ground, Fig- ure 1. Figure 2 4. If necessary, remove the stacker, Figure Figure 1 Figure 3 Replacement Replacement is the reverse of the removal procedure. Phaser 3200MFP / Workcentre PE220 04/07 4-19...
1. Remove the scan assembly, 2. Remove the middle cover, 3. Remove 3 screws securing the Sheet and remove it, Figure 1. Figure 2 Replacement Replacement is the reverse of the removal procedure. Figure 1 4-20 04/07 Phaser 3200MFP / Workcentre PE220...
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Replacement is the reverse of the removal the HVPS, Figure 2. procedure. Figure 2 5. Unplug the connector from the HVPS. HVPS Ground, Figure 3 Figure 3 Note: Ensure the terminals do not go missing. Phaser 3200MFP / Workcentre PE220 04/07 4-21...
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1. Remove the scan assembly, 2. Remove the middle cover, 3. Unplug the all connectors from the main PBA, Figure 1. Figure 2 Replacement Replacement is the reverse of the removal procedure. Figure 1 4-22 04/07 Phaser 3200MFP / Workcentre PE220...
3. Unplug the all Connectors from the main PBA, Figure 1. Figure 2 5. Remove 4 screws securing the shield main PBA and remove it, Figure 3. Figure 1 Figure 3 Replacement Replacement is the reverse of the removal procedure. Phaser 3200MFP / Workcentre PE220 04/07 4-23...
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2. Remove the middle cover, 3. Remove the main PBA, 14.0. 4. If necessary, remove bracket port, bracket main PBA and ground, Figure 1. Figure 2 6. Remove the connector, Figure 3. Figure 1 Figure 3 4-24 04/07 Phaser 3200MFP / Workcentre PE220...
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8. Remove 4 screws securing the motor bracket and remove it. Then remove 2 screws securing the motor and remove it, Figure 5. Figure 1 Figure 5 Replacement Replacement is the reverse of the removal procedure. Phaser 3200MFP / Workcentre PE220 04/07 4-25...
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Figure 2. Figure 2 6. Remove the feed gear if necessary, Fig- Figure 4 ure 3. 8. Remove the 2 screws, then the main motor, Figure 5. Figure 3 Figure 5 4-26 04/07 Phaser 3200MFP / Workcentre PE220...
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1. When replacing the main drive assembly, tighten the screws in the reverse order they are numbered. Replacement is the reverse of the removal procedure. Figure 6 10. Remove the RDCN gear 139/83 gear, Fig- ure 7. Figure 7 Phaser 3200MFP / Workcentre PE220 04/07 4-27...
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2. Remove the middle cover, 3. Unplug the 2 connectors from the SMPS Figure 2 and Main PBA, Figure 1. 5. Remove the Lever-M-Act exit in the direc- tion of arrow, Figure 3. Figure 3 Figure 1 4-28 04/07 Phaser 3200MFP / Workcentre PE220...
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Figure 7. Figure 5 8. Rotate the holder in the direction of the arrow which is attached to the exit roller F/Down and exit gear (DRV17), Figure 6. (The roller_main, roller_FR, F/Down Figure 7 Phaser 3200MFP / Workcentre PE220 04/07 4-29...
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Figure 8 11. Remove the screw securing the harness then remove the thermistor, Figure 9. Figure 10 13. Remove 2 screws securing the cover-M and remove it, Figure 11. Figure 9 Figure 11 4-30 04/07 Phaser 3200MFP / Workcentre PE220...
1. Remove the scan assembly, 2. Remove the middle cover, 3. Unplug the 2 connectors from the SMPS Figure 12 and Main PBA, Figure 1. Replacement Replacement is the reverse of the removal procedure. Figure 1 Phaser 3200MFP / Workcentre PE220 04/07 4-31...
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Remove the exit roller, Figure 4. Figure 2 5. Remove the right lamp cover, left lamp Figure 4 7. Remove the roller rack assemblies, Figure cover and the fuser dummy, Figure 3. Figure 3 Figure 5 4-32 04/07 Phaser 3200MFP / Workcentre PE220...
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Figure 10 Figure 7 13. Slide the halogen lamp out of the fuser 10. Disconnect 1 screw, then remove the and remove the halogen lamp, Figure 11. thermistor, Figure 8. Figure 11 Figure 8 Phaser 3200MFP / Workcentre PE220 04/07 4-33...
Electricity can cause death or injury. Moving parts can cause injury. 1. Remove the scan assembly, 2. Remove the middle cover, 3. Unplug all Connectors from the SMPS and LIU PBA, Figure 1. Figure 1 4-34 04/07 Phaser 3200MFP / Workcentre PE220...
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6. If only removing the SMPS, remove the rear cover, REP 5, and unplug the fuser Replacement connector. Remove 6 screws securing the Replacement is the reverse of the removal SMPS. Unplug the connector from the procedure. Phaser 3200MFP / Workcentre PE220 04/07 4-35...
LSU Glass Window can lead to Image Quality problems. 1. Remove the scan assembly, 2. Remove the middle cover, Figure 1 Replacement Replacement is the reverse of the removal procedure. 4-36 04/07 Phaser 3200MFP / Workcentre PE220...
5. Remove 4 screws securing the paper path MP and remove it, Figure 3. frame and remove it in the direction of the arrow, Figure 1. Figure 3 Replacement Figure 1 Replacement is the reverse of the removal procedure. Phaser 3200MFP / Workcentre PE220 04/07 4-37...
Figure 3. arrow, Figure 1. Figure 3 8. Unlatch the pick up cam by lifting the pick Figure 1 up cam notch and sliding it to the right. 4-38 04/07 Phaser 3200MFP / Workcentre PE220...
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Replacement is the reverse of the removal 9. Remove the feed gear. Release the feed procedure. roller from the bush and remove it from the frame in the direction of the arrow, Figure 5. Figure 5 Phaser 3200MFP / Workcentre PE220 04/07 4-39...
Figure 1. Figure 2 6. Carefully release the CRUM harness (with the CRUM PBA) below the bottom of the engine shield in the direction of the arrow, Figure 3. Figure 1 Figure 3 4-40 04/07 Phaser 3200MFP / Workcentre PE220...
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Repairs/Adjustments 7. If necessary, remove 2 screws securing the CRUM PBA and remove it, Figure 4. Figure 4 Replacement Replacement is the reverse of the removal procedure. Phaser 3200MFP / Workcentre PE220 04/07 4-41...
Spare Parts List PL 1.0 Main Assembly (Workcentre PE220) 04/07 Phaser 3200MFP / Workcentre PE220...
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PL 3.0 & 4.0) 27-1 021N02251 CAP-M-HINGE MEA UNIT-MP TRAY (REFER TO 9.0) AC POWER CORD (US VER.) (REFER TO 10.0) USB CABLE (REFER TO 10.0) TELEPHONE LINE CORD (US VER.) (REFER TO 10.0) Phaser 3200MFP / Workcentre PE220 04/07...
Spare Parts List PL 6.2 Pick Up Unit (Phaser 3200) 5-24 04/07 Phaser 3200MFP / Workcentre PE220...
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PICK UP UNIT SHAFT-P-PICK UP BRACKET-P-BAR PICK UP PICK UP HOUSING B PICK UP HOUSING A PICK UP RUBBER IDLE ROLLER PICK UP PICK UP STOPPER RIGHT PICK UP STOPPER LEFT 008N01762 PICK UP CAM Phaser 3200MFP / Workcentre PE220 04/07 5-25...
Spare Parts List PL 8.1 Main Frame Assembly (Phaser 3200) 5-32 04/07 Phaser 3200MFP / Workcentre PE220...
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120N00504 PAPER EMPTY SENSOR ACTUATOR 009N01513 SPRING ETC-TORSION DOC (CC2-F) PAPER PATH ASSEMBLY (REFER TO 6.1) TRANSFER GEAR 022N02309 TRANSFER ROLLER PMO BUSHING_TR SPRING ETC-TR LEFT PMO TRANSFER HOLDER LEFT CBF HARNESS MOTOR Phaser 3200MFP / Workcentre PE220 04/07 5-33...
Spare Parts List PL 9.0 MP Tray Assembly 5-36 04/07 Phaser 3200MFP / Workcentre PE220...
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Spare Parts List PL 9.0 MP Tray Assembly Item Part Number Description Qt’y Remark 050N00478 MEA UNIT-MP TRAY 015N00562 PLATE-M_MP 026N00766 ADJUST-M _MP L 026N00767 ADJUST-M_MP R 007N01178 GEAR-PINION 002N02451 SHEET-MP Phaser 3200MFP / Workcentre PE220 04/07 5-37...
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SCREW TAPTITE 026N00769 SCREW TAPTITE 105N02072 AC POWER CORD (US VER) 117N01620 TELEPHONE LINE CORD (US VER) 117N01313 USB CABLE 004N00244 CUSHION-MAIN 060N00030 BOX(P) MAIN 705N00013 CD-ROM DRIVERS 705N00012 CD-ROM EUG 705N00014 CD-ROM SCANSOFT 5-38 04/07 Phaser 3200MFP / Workcentre PE220...
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GP 7 Paper Path and Clearing Paper Jams ................6-52 GP 8 Tools ..........................6-59 GP 9 Acronyms and Abbreviations ..................6-60 GP 10 Selecting printer locations ................... 6-62 GP 11 Sample Test Pattern ....................6-63 GP 12 Service Log ......................... 6-64 Phaser 3200MFP / Workcentre PE220 04/07...
150 pages Machine Life ENGINE 5 years or 50,000 Pages. Whichever comes first SCANNER ADF: 30,000 Pages, Platen: 20,000 Pages Operation Temperature 10°C ~ 32 °C (50°F ~ 89°F) conditions Humidity 20% ~ 80% RH Phaser 3200MFP / Workcentre PE220 04/07...
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Time From Cold Less than 41 seconds Less than 30 seconds Status Duplex Print Manual WHQL Compliant Window XP Printable Area A4: 201.6x288.6mm LTR: 207.6x270.6mm Legal: 207.6x347.6mm Folio: 207.6x322.6mm Halftone (Gray Scale) 256 levels 04/07 Phaser 3200MFP / Workcentre PE220...
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Max.216mm (8.5") ment Width Effective 297 mm (11.7") Scan Length Effective Letter/Legal: 208mm(8.2")A4: 202mm Scan Width Scan-to Application Scan Depth Color 24 bit Mono 1bit for Line art, Halftone, 8 Bit for Gray scale Phaser 3200MFP / Workcentre PE220 04/07...
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Tx/Rx Journal Print out Confirmation Help List Auto Dial List System Data List all user setting Sound Control Ring Volume Yes (Off,Low,MED,HIGH) Key Volume Yes (On,Off) Alarm Volume Yes (On,Off) Speaker Yes (On,Off, Comm) Phaser 3200MFP / Workcentre PE220 04/07...
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Single Cartridge How to install Front door open and front loading Toner Yield 3,000 pages at ISO 19752 5% Coverage (ships with 1,000 (Workcentre PE220) / 1500 (Phaser 3200) pages Starter print cartridge) 6-10 04/07 Phaser 3200MFP / Workcentre PE220...
The Main controller consists of the Fax & LBP Printer, Chorus2 CPU(ASIC) (PE220) / Chorus-M CPU(ASIC) (Phaser 3200) and 1 Board. The scanner comprises of the ADF and Platen Assembly and is connected to the Main PBA. Figure 1 Phaser 3200MFP / Workcentre PE220 04/07 6-11...
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The pressure roller is mounted under the heat roller and is made of a silicon resin. The surface of the roller is coated with Teflon to ensure toner does not stick to the surface of the roller. 6-12 04/07 Phaser 3200MFP / Workcentre PE220...
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- LSU power is cut off when the front cover is opened - The temperature of the fuser cover's surface is maintained at less than 80°C to protect the user. A caution label is easily seen when the rear cover is opened. Phaser 3200MFP / Workcentre PE220 04/07 6-13...
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(Phaser 3200) 1.3V for internal Core, 3.3Vfor I/O Pad with 16KB I-Cache and 16KB D- Cache. • Image Processor included. • On-Chip clock generator with PLL. • Memory and External Bank Control. • DMA Control (5-Channel for PE220, 16-Channel for Phaser 3200) 6-14 04/07 Phaser 3200MFP / Workcentre PE220...
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Text mode, the image data goes to the LAT module. In Photo mode, the image data goes to the Error Diffusion module. In PC-Scan mode, the image data goes directly to the PC through DMA access. Phaser 3200MFP / Workcentre PE220 04/07 6-15...
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• Two16-byte FIFO data buffers for burst data transfer with extension up to 255 bytes • V.21 Channel 1Flag detect • V.21 Channel 1Flag detect • +3.3V only operation • Typical power consumption Phaser 3200MFP / Workcentre PE220 04/07 6-17...
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Main functions are Line Interface, Telephone Connection and Line Condition Monitoring. 1. Telephone Line Connection Modular Plug : RJ-11C LIU PBA Modular Type : 623 PCB4-4 Line Code Length : 2500 50mm Line Code Color : Black 6-18 04/07 Phaser 3200MFP / Workcentre PE220...
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12. Paper Separating Pad Material: NBB 52 °, =0.8~1.2 13. Pick_up Roller RPM: 47.683 RPM 14. Feeding Pressure (Same as Transfer Roller) 15. Paper Exit Type: Face Down 16. Exit Sensor: Photo Sensor Phaser 3200MFP / Workcentre PE220 04/07 6-19...
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General Procedures and Information Figure 1 Figure 2 6-20 04/07 Phaser 3200MFP / Workcentre PE220...
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- Safety device • The power of Fuser is cut-off after front cover is open. • The overheating safety device for customer • The surface temperature of the Fuser Cover is under 80°C Phaser 3200MFP / Workcentre PE220 04/07 6-21...
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(c) LED: - Max current: 50mA - Max Voltage: 3.3V (d) Output - Logic "H": Off (No Position), No Paper - Logic "L": On (Doc Position), Paper (e) LEVER - SENSOR SCAN: Scan Lower Torsion Spring Phaser 3200MFP / Workcentre PE220 04/07 6-23...
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LCD Part. 2) LCD Part - Number of Characters: 16 Characters x 2 line • Clock, Date display • System Status display • Alarm, Error Message display • Function Dialog Message display 6-24 04/07 Phaser 3200MFP / Workcentre PE220...
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Stand-By 0.6 A 1.3 A AVG: 65Wh (PE220) 70Wh (Phaser 3200) Printing 0.8 A 1.9 A AVG: 350Wh (PE220) 400Wh (Phaser 3200) Sleep-Mode 0.5 A 0.3 A AVG: 10Wh (PE220) 12Wh (Phaser 3200) Phaser 3200MFP / Workcentre PE220 04/07 6-25...
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- Control method on transfer output voltage: It is controlled by changing its duty of THVPWM Signal as follows. 10% Duty: +500V, 90% Duty: +5000V 6-26 04/07 Phaser 3200MFP / Workcentre PE220...
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- Output Voltage Rising Time: 50 ms Max - Output Voltage Falling Time: 50 ms Max - Output Loading range: 10 ~ 1000 - Output Control Signal (BIAS-PWM): Active Low PWM signal for controlling MHV Phaser 3200MFP / Workcentre PE220 04/07 6-27...
Triac, the Triac becomes off, and then the heat lamp is turned off. 1) Triac feature: 12A, 600V SWITCHING 2) Phototriac Coupler (PC102) - Turn On If Current: 15mA~50mA(Design: 16mA) - High Repetitive Peak Off State Voltage: Min 600V 6-28 04/07 Phaser 3200MFP / Workcentre PE220...
English/Francais/Espanol/ Portu- guese/Deutsch/Italiano/Nederlands/ Pycckn/Norsk/Polski/ Suomi/Magyar/ Dansk/Cestina/Svenska/Turkse - 16 language Select Country USA/Canada, India, Mexico, Colom- bia, Argentina, Venezuela, Chile, Peru, Brazil, Srilanka, Iraq, Russia, Ukraine Power Save 5,15,30,60,120 min. Ignore Toner USB Mode Fast/Slow Phaser 3200MFP / Workcentre PE220 04/07 6-29...
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Copy Collate Off/On Timeout 30, 60, 180, Off, 15 sec Favorite feat. Clone Copy Collate Auto Fit ID Card Copy 2 Up 4 Up Poster Copy Feature Clone Autofit ID Card Copy Poster 6-30 04/07 Phaser 3200MFP / Workcentre PE220...
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Reports Phone Book Sent Report RCV Report System Data Scheduled Jobs MSG Confirm Junk Fax List Speaker On, Off, Comm. Sound/Volume Speaker Ringer Off, Low,Med,High Key Sound On, Off Alarm Sound On, Off Phaser 3200MFP / Workcentre PE220 04/07 6-31...
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Maintenance Clean Drum Notify Toner On,Off Clear Memory Clear All Mem. Paper setting Machine Setup Copy Setup Fax Setup Fax Feature Advanced Fax Sound/Volume Sent Report RCV Report Phone Book Remote Test On,Off 6-32 04/07 Phaser 3200MFP / Workcentre PE220...
To enter the Tech mode press in sequence and the LCD briefly displays ‘TECH’, the machine has entered service (tech) mode. • Workcentre PE220 - Table 1 • Phaser 3200 - Table 2 6-36 04/07 Phaser 3200MFP / Workcentre PE220...
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Silence Time Off/ 12 Sec/Unlimited Machine Test Switch Test Reduce Panel Complete Panel Modem Test Dram Test Rom Test Pattern Test Shading Test Report Protocol System Data Key History Error Info New Cartridge Yes/No Phaser 3200MFP / Workcentre PE220 04/07 6-37...
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Press Below Key K_Contrast Lighten/darken key K_Image Original type key K_Reduce K_Favorite K_Resolution K_Copy K_Scan K_Fax K_Left Left scroll key K_Select Enter key K_Right Right scroll key K_Menu K_Exit K_Phone Book K_Manual K_Broadcasting K_Redial 6-38 04/07 Phaser 3200MFP / Workcentre PE220...
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General Procedures and Information Table 2: Phaser 3200 Tech Mode 1st level 2nd level 3rd level 4th level Note: 1 Tech Mode Machine Test Switch Test Data Setup K_Asterisk K_Sharp # Key K_Stop K_Start Phaser 3200MFP / Workcentre PE220 04/07 6-39...
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1. Press Menu until “Machine Setup” appears on the top line of the display. 2. Press the scroll key ( ) to display “Date & Time” on the bottom line and press Enter. 3. Enter the correct time and date using the number keypad. 6-40 04/07 Phaser 3200MFP / Workcentre PE220...
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Alarm Sound: You can turn the alarm sound on or off. With this option set to “On” an alarm tone sounds when an error occurs or fax communication ends. • You can adjust the volume level using the manual dial. Phaser 3200MFP / Workcentre PE220 04/07 6-41...
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) until the time setting you want appears. The available options are 5, 10, 15, 30, and 45 (minutes). 5. Press Enter to save the selection. 6. To return to Standby mode, press Stop/Clear. 6-42 04/07 Phaser 3200MFP / Workcentre PE220...
Note: The Sending and Receiving fax machines MUST be the same model. Note: The sending fax must be set up in ECM mode and the Receiving fax memory must be 100%. If not the function will not work. Phaser 3200MFP / Workcentre PE220 04/07 6-43...
2. Push the ENTER key and an image will be scanned. 3. After scanning the CIS SHADING PROFILE will be print out. 4. If the printed image is different to the sample image shown the CIS is defective. 6-44 04/07 Phaser 3200MFP / Workcentre PE220...
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This list provides a list of the user system data settings and tech mode settings. KEY HISTORY This list shows the input key history. ERROR INFO This list display the detail machine error list. Phaser 3200MFP / Workcentre PE220 04/07 6-45...
Selects the scan feature software (Printer Settings Utility) provided. Scan Allows you to save on toner by using less toner to print a document. Toner Save Selects the copy feature. Copy Selects the Fax feature. 6-46 04/07 Phaser 3200MFP / Workcentre PE220...
‘Engine Test’, the machine has entered Engine Test mode. Press “0”, “1”, “2”, “3” or “4” to select the Test No. • Workcentre PE220 - Table 1 • Phaser 3200 - Table 2 Phaser 3200MFP / Workcentre PE220 04/07 6-47...
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1 : On, 2 : Off (+1300V ± 20V) THV ADC 1300V 1 : On, 2 : Off (ADC Value : 101 ± 5) THV ADC 600V~3500V 1 : On, 2 : Off (Compare each ADC Value) 6-48 04/07 Phaser 3200MFP / Workcentre PE220...
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1 : On, 2 : Off THV (-) 1 : On, 2 : Off Engine Pat- Stripe Pattern 1: On, 2: Off tern White Pattern 1: On, 2: Off Status Print Engine Print Phaser 3200MFP / Workcentre PE220 04/07 6-49...
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Target value is limited from "191°C" to "80°C" thermistor and ADC. 32.Them ADC 160 33.Them ADC 150 32.Them ADC 140 36.Them ADC 130 37.Them ADC 125 33.Them ADC 120 39.Them ADC 115 34.Them ADC 100 6-50 04/07 Phaser 3200MFP / Workcentre PE220...
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43.THV EN/NEG THV EN/NEG On/Off Test 44.THV ON(1300V) THV On/Off 45.THV ADC 1300V ADC value displayed. 46.THV ADC ADC value displayed. 600V~3500 THV Test (1300V) THV EN/NEG On/Off THV Test (-) THV On/Off Phaser 3200MFP / Workcentre PE220 04/07 6-51...
4) The paper then passes through the paper exit sensor and out of the set. (Jam 2 occurs if the trailing edge of the paper does not pass the exit sensor within a certain time of the paper leading edge activating the exit sensor) Figure 2 Phaser 3200MFP / Workcentre PE220 04/07 6-53...
In the Tray 1. Remove the jammed paper in the tray by gently pulling it straight out. Figure 1 2. Open and close the front door to resume printing. 6-54 04/07 Phaser 3200MFP / Workcentre PE220...
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1. Open the front door and pull the print cartridge out, lightly pushing it down. Figure 1 2. Remove the jammed paper by gently pulling it straight out. Figure 1 3. Replace the print cartridge and close the front door. Printing automatically resumes. Phaser 3200MFP / Workcentre PE220 04/07 6-55...
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3. If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in the output tray, open the rear door by pulling the tab on it. Figure 2 6-56 04/07 Phaser 3200MFP / Workcentre PE220...
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WARNING The inside of the machine is hot. Take care when removing paper from the machine. 5. Close the rear door. Figure 4 6. Open and close the front door to resume printing. Phaser 3200MFP / Workcentre PE220 04/07 6-57...
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Do not mix paper types in the tray. • Use only recommended print materials. See “Paper Specifications”. • Ensure that the recommended print side of print materials is facing up in the tray. 6-58 04/07 Phaser 3200MFP / Workcentre PE220...
M2 long, M2 short). Spring Hook Standard: For general use Tweezers Standard: For general home use, small type. Software (Driver) installation CD ROM Cotton Swab Standard: For general home use, for medical service. Phaser 3200MFP / Workcentre PE220 04/07 6-59...
HVPS High Voltage Power Supply interface Input and Output integrated circuit Intelligent Drive electronics or Embedded Drive Electronics IEEE Institute of Electrical and Electronics Engineers. Inc. Isopropy Alcohol Images Per Minute 6-60 04/07 Phaser 3200MFP / Workcentre PE220...
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Random Access Memory Read Only Memory Second Cassette Feeder SMPS Switching Mode Power Supply Spool Simultaneous Peripheral Operation Online switch sync synchronous or synchronization Universal Serial Bus WECA Wireless Ethernet Compatibility Alliance Phaser 3200MFP / Workcentre PE220 04/07 6-61...
- A firm, level surface - Away from the direct airflow of air conditioners, heaters, or ventilators - Free of extreme fluctuations of temperature, sunlight, or humidity - Clean, dry, and free of dust Figure 1 6-62 04/07 Phaser 3200MFP / Workcentre PE220...
The life of the print cartridge, developer cartridge and printing speed are measured with the pat- tern shown below of 5% area coverage. The pattern is shown at approximately 70% of actual size. A4 ISO 19752 Standard Pattern Figure 1 Phaser 3200MFP / Workcentre PE220 04/07 6-63...
General Procedures and Information GP 12 Service Log The service log is available at the end of the manual. 6-64 04/07 Phaser 3200MFP / Workcentre PE220...
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Page 1 of 2 APPENDIX A: Health & Safety Incident Report Involving a Xerox Product Customer Identification Customer Name: Name of Customer Contact Person: Telephone : Address: E-mail: Fax : Customer Service Engineer Identification Employee : Pager : Name: Phone :...
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E-Mail: Mailing Address: Date Report Submitted: Instructions: E-mail or fax this completed form to EH&S: For incidents in Xerox Europe and Developing Markets East (Middle East, Africa, India, China, and Hong Kong) please e-mail: Elaine.Grange@xerox.com or fax: +44 (0) 1707 35 3914 [intelnet 8*668 3914]...
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XEROX EUROPE PUBLICATION COMMENT SHEET Please copy this master sheet and use it to help us to improve this publication. We would like you to tell us about improvements to its accuracy, format and quality. Please give specific references, i.e.: page numbers and figure numbers and attach marked up photocopies wher- ever possible.