Printing Quality Problems - Xerox WORKCENTRE 3210 User Manual

POSSIBLE
CONDITION
CAUSE
A print job is The job may be very
complex.
extremely
slow.
Half the page The page orientation
setting may be
is blank.
incorrect.
The paper size and
the paper size
settings do not
match.
The machine The printer cable is
loose or defective.
prints, but
the text is
wrong,
garbled, or
incomplete.
The wrong printer
driver was selected.
The software
application is
malfunctioning.
The operating
system is
malfunctioning.
Pages print, The print cartridge is
defective or out of
but are blank.
toner.
The file may have
blank pages.
Some parts, such as
the controller or the
board, may be
defective.
The printer Incompatibility
between the PDF
does not
file and the Acrobat
print PDF file
products.
correctly.
Some parts
of graphics,
text, or
illustrations
are missing.
76 _Troubleshooting
SUGGESTED SOLUTIONS
Reduce the complexity of the
page or try adjusting the print
quality settings.
Change the page orientation in
your application. See the printer
driver help screen.
Ensure that the paper size in the
printer driver settings matches the
paper in the tray.
Or, ensure that the paper size in
the printer driver settings matches
the paper selection in the
software application settings you
use.
Disconnect the printer cable and
reconnect. Try a print job that you
have already printed successfully.
If possible, attach the cable and
the machine to another computer
and try a print job that you know
works. Finally, try a new printer
cable.
Check the application's printer
selection menu to ensure that
your machine is selected.
Try printing a job from another
application.
Exit Windows and reboot the
computer. Turn the machine off
and then back on again.
Redistribute the toner, if
necessary. See page 64.
If necessary, replace the print
cartridge.
Check the file to ensure that it
does not contain blank pages.
Contact a service representative.
Printing the PDF file as an image
may solve this problem. Turn on
Print As Image from the Acrobat
printing options.
It will take longer to print
when you print a PDF file
as an image.
POSSIBLE
CONDITION
CAUSE
The print The resolution of the
photo is very low.
quality of
photos is not
good. Images
are not clear.
The machine If you are under the
DOS environment,
prints, but
the font setting for
the text is
your machine may
wrong,
be set incorrectly.
garbled, or
incomplete.
Before Using damp paper
can cause vapor
printing, the
during printing.
machine
emits vapor
near the
output tray.

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly,
you may notice a reduction in print quality. See the table below to clear the
problem.
CONDITION
Light or faded print If a vertical white streak or faded area appears on
the page:
• The toner supply is low. You may be able to
temporarily extend the print cartridge life. See
page 65. If this does not improve the print
quality, install a new print cartridge.
• The paper may not meet paper specifications;
for example, the paper is too moist or too
rough. See page 33.
• If the entire page is light, the print resolution
setting is too low. Adjust the print resolution.
See the help screen of the printer driver.
• A combination of faded or smeared defects
may indicate that the print cartridge needs
cleaning.
• The surface of the LSU part inside the machine
may be dirty. Clean the LSU, contact a service
representative.
Toner specks • The paper may not meet specifications; for
example, the paper is too moist or too rough.
AaBbCc
See page 33.
• The paper path may need cleaning. See
AaBbCc
"Cleaning the inside" on page 62.
AaBbCc
AaBbCc
AaBbCc
SUGGESTED SOLUTIONS
Reduce the photo size. If you
increase the photo size in the
software application, the
resolution will be reduced.
Suggested solutions: Change the
font setting. See "Changing the
font setting" on page 31.
This is not a problem. Just keep
printing.
SUGGESTED SOLUTIONS