Are the pinch rollers or the media clamps dirty? ............................................................................................................. 172

Colors Are Unstable or Uneven ................................................................................................................................................. 173

Have you tried mixing the ink by shaking the pouch trays? ............................................................................................. 173

Is the media wrinkled? ..................................................................................................................................................... 173

Was printing paused partway through? ........................................................................................................................... 173

Is the printer installed in a level and stable location? ...................................................................................................... 173

Is the media loaded correctly? ......................................................................................................................................... 173

Are the operating parameters set to appropriate values? ............................................................................................... 173

Are the settings for the [PRESET] menu item appropriate? ............................................................................................. 174

2. Media Feed Problems......................................................................................................................................... 175

Media Wrinkles or Shrinks......................................................................................................................................................... 176

Is the media loaded and set up straight and securely? .................................................................................................... 176

Was loaded media allowed to stand for some time? ....................................................................................................... 176

Are the media clamps attached?...................................................................................................................................... 176

Was the media loaded while the print heater was hot? .................................................................................................. 176

Are the media heating system temperatures too high?................................................................................................... 176

Is the temperature of the room too low?......................................................................................................................... 176

Is the humidity of the room too high? ............................................................................................................................. 176

Is the media sagging? ....................................................................................................................................................... 176

Media Feeding Is Not Straight ................................................................................................................................................... 177

Is the media loaded and set up straight and securely? .................................................................................................... 177

Media Feeding Is Not Smooth ................................................................................................................................................... 178

Is some other object coming into contact with the media?............................................................................................. 178

Is the media too thick?..................................................................................................................................................... 178

Are the grit rollers dirty? .................................................................................................................................................. 178

A Media Jam Occurs! ................................................................................................................................................................. 179

Is an error message displayed? ........................................................................................................................................ 179

Is the media warped or wrinkled?.................................................................................................................................... 179

Is the height of the print heads too low? ......................................................................................................................... 179

Are the grit rollers dirty? .................................................................................................................................................. 179

Are the media clamps attached?...................................................................................................................................... 179

Is the media loaded and set up straight and securely? .................................................................................................... 179

Is some other object coming into contact with the media?............................................................................................. 179

Is the media too thick?..................................................................................................................................................... 180

3. Machine Problems.............................................................................................................................................. 181

The Print Heads Do Not Move ................................................................................................................................................... 182

What to Do First ............................................................................................................................................................... 182

If the Heads Still Do Not Move ......................................................................................................................................... 182

The Printer Unit Does Not Run .................................................................................................................................................. 183

Is the power switched on? ............................................................................................................................................... 183

Is [SETUP] lit? ................................................................................................................................................................... 183

Are any covers open? ....................................................................................................................................................... 183

Is the top menu displayed? .............................................................................................................................................. 183

Is [PAUSE] lit? ................................................................................................................................................................... 183

Is a message displayed on the screen?............................................................................................................................. 183

Are the cables connected? ............................................................................................................................................... 183

Is the LAN routing appropriate? ....................................................................................................................................... 184

Are the LAN settings correct?........................................................................................................................................... 184

Did the software RIP end abnormally?............................................................................................................................. 184

Has the ink run out? ......................................................................................................................................................... 184

The Media Heating System Doesn't Warm Up .......................................................................................................................... 185

Is the media loaded? ........................................................................................................................................................ 185

Is HEATER CONFIG set to OFF? ......................................................................................................................................... 185

Is the temperature of the room too low?......................................................................................................................... 185

Cannot Separate the Media....................................................................................................................................................... 186

Is the separating knife installed? ...................................................................................................................................... 186

Is the cut rail installed?..................................................................................................................................................... 186

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