Troubleshooting; Using The Alarm Telephone; Reporting And Recording Alarm Codes; Testing The Telephone - Northern Telecom Compact ICS 4.0 Manual

Troubleshooting

Using the alarm telephone

An alarm telephone displays Norstar's system alarm codes,
should they occur. It is a Norstar telephone with a two-line
display (M7310 or M7324 telephones) that the installer or
customer service representative has assigned as an alarm
telephone.

Reporting and recording alarm codes

If an alarm message appears on the alarm telephone's display
1. Record the alarm number.
TIME
2. Press
3. Call your installer or customer service representative and
report the alarm code.
4. After speaking to your installer or customer service
representative, press
Displays
Alarm:
TIME

Testing the telephone

If you suspect something is wrong with a button, the speaker,
the displays, or some other part of the Norstar telephone
hardware, you can do a quick test to see which part of the
telephone is broken.
P0881596 Issue 02
and record the time displayed.
CLEAR
61-4-2
Report this alarm and the time it occurred to
CLEAR
your installer or customer service
representative.
.
Compact ICS 4.0 System Coordinator Guide