Northern Telecom Meridian M3000 Reference Manual
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Northern Telecom Meridian M3000 Reference Manual

Meridian sl-100, meridian 1 options 201, 211
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555-4001-112
Meridian 1 Options 201, 211
Meridian SL-100
M3000 Touchphone Reference Manual
MSL03 Standard 05.01
March 1995

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Summary of Contents for Northern Telecom Meridian M3000

  • Page 1 555-4001-112 Meridian 1 Options 201, 211 Meridian SL-100 M3000 Touchphone Reference Manual MSL03 Standard 05.01 March 1995...
  • Page 3 Information is subject to change without notice. Northern Telecom reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant.
  • Page 5 Publication history November 1994 This publication was reissued to include new template format and to add Directory, Directory Archiver, and Call Log information. October 1990 Release 04.01 was reissued during Batch Change Supplement (BCS) 31 to include Automatic Set Relocation (ASR) information. October 1989 This publication was reissued to include corrections to the loop engineering for the M3000 Touchphone and additional parameter registers.

  • Page 7: Table Of Contents

    Contents About this document When to use this document xi How to check the version and issue of this document xi References in this document xi What precautionary messages mean xii How commands, parameters, and responses are represented xiii Input prompt (>) xiii Commands and fixed parameters xiii Variables xiii Responses xiii...
  • Page 8 vi Contents M3000 Touchphone call states 4-24 Installation procedures Unpacking or packing a digital telephone 5-1 M2000 digital telephone installation 5-1 Data terminal installation 5-4 Configuration notes 5-5 Personal directory M3000 personal directory 6-1 Add an entry 6-1 Edit a directory 6-2 Use your directory 6-4 Directory archiver 6-7 Use directory archiver 6-7...
  • Page 9 Contents vii Extended Hayes keyboard dialing 9-12 Prompt Message Characteristics 9-12 User input characteristics 9-13 Hayes keyboard dialing commands 9-15 Hayes keyboard dialing feature operation 9-17 Incoming calls 9-19 Call disconnection 9-20 Ordering information 10-1 Replacement parts 10-1 List of Terms 11-1 ASR 11-1 BCS 11-1...
  • Page 10 viii Contents Typical M3000 telephone configurations and dimensions 2-2 Description of display screen 4-4 Icon symbols 4-6 Idle screen state 4-7 Volume state screen 4-10 Contrast state screen 4-11 List features 4-19 Select ring screen 4-20 Dial and conference transfer dial state screen 4-29 Dial and conference transfer dialing state screen 4-30 Busy and conference transfer busy state screen 4-31 Expensive route warning tone - call back queueing state screen 4-32...
  • Page 11 Contents ix Hayes keyboard dialing commands 9-15 M3000 digital telephone stocklist 10-1 Meridian 1 Options 201, 211 Meridian SL-100 M3000 Touchphone Reference Manual MSL03...

  • Page 13: About This Document

    About this document When to use this document Use this document to obtain information on the Meridian M3000 Touch- phone. For detailed information on the interface with the Meridian SL-100, refer to 555-4001-101, Digital Line Module Reference Manual. How to check the version and issue of this document The version and issue of the document are indicated by numbers, for example, 01.01.

  • Page 14: What Precautionary Messages Mean

    xii About this document • 555-4001-110, M2000 Digital Telephone Reference Manual • 555-4001-315, Telephone Set/Attendant Console Operation and Test Manual • 555-4111-100, Voice Message Exchange Interface General Description What precautionary messages mean The types of precautionary messages used in NT documents include attention boxes and danger, warning, and caution messages.

  • Page 15: How Commands, Parameters, And Responses Are Represented

    About this document xiii WARNING Damage to the backplane connector pins Align the card before seating it, to avoid bending the backplane connector pins. Use light thumb pressure to align the card with the connectors. Next, use the levers on the card to seat the card into the connectors.
  • Page 16 xiv About this document FP 3 Busy CTRL 0: Command request has been submitted. FP 3 Busy CTRL 0: Command passed. The following excerpt from a procedure shows the command syntax used in this document: Manually busy the CTRL on the inactive plane by typing >BSY CTRL ctrl_no and pressing the Enter key.

  • Page 17: Introduction

    Introduction Integrated Voice and Data is a service that provides simultaneous voice and data communications with data speeds up to 19.2 kbit/s over a single, twisted-pair subscriber loop. M2000 Digital telephones and M3000 Touchphones are supported by this feature. Three M2000 Digital Telephones and the M3000 Telephone are offered: •...

  • Page 19: General Description

    General description The Meridian M3000 Touchphone provides an integrated voice and data communications capability. These telephones communicate with the Meridian SL-100 system using digital transmission over standard telephone (twisted-pair) wiring. The telephones interface with the Meridian SL-100 system through the Enhanced Digital Port Card (EDPC), which has 16 ports that support 16 digital M3000 telephones.

  • Page 20: Data

    2-2 General description Figure 2-1xxx Typical M3000 telephone configurations and dimensions Handsfree Line 2 (notify Line 3 (bar icon line) line) Handset Loud speaker Microphone Permanent desig- Fixed touch Display Programmable nations for fixed positions screen touch positions and touch positions icons Data When equipped with the Touch Asynchronous Data Option (TADO), the...

  • Page 21: Power Requirements

    General description 2-3 The firmware in the TADO serves as an interface between the user and the Meridian SL-100 system for establishing data calls. The firmware performs the following functions: • scans for user keyboard input • decodes and converts user inputs to appropriate key-press codes to send to the Line Group Controller (LGC) •...

  • Page 22: Voice

    2-4 General description The power supply is connected to the M3000 Touchphone using a 4-pin power connector. WARNING Telephone set damage Do not plug M3000 Digital Telephone into a walljack wired with -48 V for 2500 telephone sets. This causes permanent damage to the M3000 telephone.

  • Page 23: Intelligent Peripheral Equipment

    General description 2-5 Intelligent peripheral equipment The Intelligent Peripheral Equipment (IPE) consists of a shelf that is housed in a Universal Equipment Module (UEM). The Extended Peripheral Equipment Controller (XPEC) card resides within the IPE. The IPE also houses 16 slots for analog, digital, and message waiting line cards. These line cards perform the following functions: •...

  • Page 25: Performance Specifications

    Performance specifications Environmental and safety requirements Both the M3000 Touchphones and the Touch Asynchronous Data Option (TADO) meet the requirements of Electronic Industries Association (EIA) specification PN-1361. Temperature and humidity Table 3-1 lists temperature and humidity specifications for M3000 Touchphones. Table 3-1xxx Name of table Temperature range...

  • Page 26: Data Characteristics

    3-2 Performance specifications The maximum loop length assumes no under-carpet cable. With under-carpet cable, the maximum allowable loop length must be reduced using the following equation: LM = (14 - (UC x UL)) / 14 where: • LM = loop length in ft (km) •...

  • Page 27: Features Description

    Features description Station features The M3000 Touchphone supports a maximum of six lines that can be any combination of directory numbers (DN), private lines, and intercom appearances. Touchphone microprocessor The M3000 Touchphone contains a microprocessor for the local private directory that allows for storage of frequently used names and directory numbers in the M3000 Touchphone.

  • Page 28: Soft Keys

    4-2 Features description Table 4-1xxx M3000 Touchphone features (continued) Station feature Station feature Call Hold Individual Page from Group Intercom Call Park Message Waiting Call Pickup Multiple Appearance Directory Number Call Transfer Multiple Appearance Directory Number Hold Call Waiting Multiple Appearance Directory Number Ring Forward Callback Queuing On-Hook Dialing...

  • Page 29: Code Access

    Features description 4-3 Table 4-2xxx Soft keys (continued) Feature Call Waiting Call Transfer Ring Again Privacy Release Make Set Busy Call Park Executive Busy Override Automatic Answerback -end- Code access The following features can be assigned to a M3000 Touchphone as code access features.

  • Page 30: Description Of Display Screen

    4-4 Features description Figure 4-1xxx Description of display screen Prompt Line Barline (not touch sensitive) (not touch sensitive) Notify Line Handsfree Icon (not touch sensitive) Touch Positions for Fixed Functions Touch-sensitive icon (programmable line Display Screen Area function) 555-4001-112 Standard 05.01 March 1995...

  • Page 31: Icons Used By M3000 Touchphone

    Features description 4-5 Table 4-3xxx Display lines Display Line Description Line 1 - Prompt Line Prompts users for actions or displays call status, call identification, call duration, or time and date. Line 2 - Notify Line Displays status information not requiring immediate response like dialed digits.

  • Page 32: Touch Position Functions

    4-6 Features description Figure 4-2xxx Icon symbols On - Handsfree speaker on, microphone muted On-Call is active On - Handsfree speaker on, microphone on Flashing-Call held Flashing - Incoming call On - Voice call forwarded or set made busy or auto answer on On - Data calls forwarded On - Identifies the DN associated...

  • Page 33: Idle Screen State

    Features description 4-7 Figure 4-3xxx Idle screen state FEB 14 8:00 TIMER AUTO ANSWER TOUCH PROFILE FORWARD DIRECTORY MESSAGE MAKE A CALL MAKE BUSY Table 4-4xxx Fixed touch position functions Heading Heading Heading Handsfree IDLE or any active state with Activates Handsfree.
  • Page 34 4-8 Features description Table 4-4xxx Fixed touch position functions (continued) Heading Heading Heading Volume Any voice call or idle screen Adjusts the volume of selected changes to the volume features. (Figure 4-4). Touching adjustment state when the the Exit position on the Volume Volume position is touched.
  • Page 35 Features description 4-9 Table 4-4xxx Fixed touch position functions (continued) Heading Heading Heading Contrast Any screen state changes to the contrast adjustment state when the Contrast position is touched. When the Contrast position is touched, all previous contrast or brightness settings are canceled and the M3000 Touchphone returns to the default...

  • Page 36: Volume State Screen

    4-10 Features description Figure 4-4xxx Volume state screen TOUCH THE CONTRAST SCALE EXIT LOUDER SOFTER 555-4001-112 Standard 05.01 March 1995...

  • Page 37: Contrast State Screen

    Features description 4-11 Figure 4-5xxx Contrast state screen TOUCH THE VOLUME SCALE EXIT RING HANDSFREE TOUCH BUZZ LOUDER SOFTER Meridian 1 Options 201, 211 Meridian SL-100 M3000 Touchphone Reference Manual MSL03...

  • Page 38: Programmable Touch Position Functions

    4-12 Features description Table 4-5xxx Programmable touch position functions Telephone State Text Displayed On Screen Possible Actions Incoming voice call on idle DN Notify line displays DN if the Touch flashing icon and lift call originates within the handset or activate Meridian SL-100.
  • Page 39 Features description 4-13 Table 4-5xxx Programmable touch position functions (continued) Telephone State Text Displayed On Screen Possible Actions Incoming data call while M3000 Prompt line displays Touch CONNECT position to Touchphone is idle CONNECT INCOMING DATA connect data call. Notify line CALL? and Bar Line displays then displays CONNECT touch position.

  • Page 40: Feature Touch Positions Description

    4-14 Features description Table 4-5xxx Programmable touch position functions (continued) Telephone State Text Displayed On Screen Possible Actions Activating Ring Again when a Notify line displays the dialed Touch RING AGAIN position busy DN is reached DN and the BUSY screen is to activate Ring Again.

  • Page 41: Touch Profile

    Features description 4-15 Table 4-6xxx Feature touch positions description (continued) Feature Touch Position Description Privacy Release JOIN BUSY CALL Busy Override RING AGAIN Ring Again CODE CALL Speed Call AUTO ANSWER Auto Answerback SWITCH Switch Parties JOIN PARTIES Complete Call Transfer JOIN PARTIES Complete Conference HOLD...

  • Page 42: Idle Position

    4-16 Features description Table 4-7xxx IDLE position IDLE Position Procedure Directory (locking) Procedure 4-9 Message Waiting Procedure 4-1 Make a Call Procedure 4-2 Forward Procedures 4-3 and 4-4 Auto Answer Procedures 4-5 Procedure 4-1 provides the ability to route/retrieve calls to/from a customer defined Message Center.
  • Page 43 Features description 4-17 Touch an idle DN (use arrow as a backspace). Response: Screen changes to RINGBACK, BUSY, or REORDER screen. Digits display on the NOTIFY line. Ringback, Busy, or Reorder occurs. Procedure 4-3 allows the user the ability to forward calls and Procedure 4-4 describes the procedures to cancel call forwarding.
  • Page 44 4-18 Features description Table 4-8xxx Touch profile Feature Procedure List Features Procedure 4-6 Select Ring Procedure 4-7 Code Call List Procedure 4-8 Lock Directory Procedure 4-9 Custom Ring Procedure 4-10 Timer Control Procedure 4-11 Clean Surface Procedure 4-12 Originating a Call Procedure 4-13 Ring Again Procedure 4-14...

  • Page 45: List Features

    Features description 4-19 Figure 4-6xxx List features EXIT CUSTOM RING LIST FEATURES TIMER CONTROL CUSTOM RING CODE CALL LIST LOCK DIRECTORY SCREEN SURFACE Procedure 4-6 describes how to list the set’s features. Procedure 4-6 List features Touch the LIST FEATURES touch position. Response: All possible features are listed in alphabetical order.

  • Page 46: Select Ring Screen

    4-20 Features description Touch the EXIT key. Response: Screen returns to the IDLE state. Procedure in Table 4-7 describes how to select ring. (See Figure 4-7) Procedure 4-7 Select ring feature Touch the SELECT RING touch position. Response: The SELECT RING screen appears. Touch and hold each box to receive the ring.
  • Page 47 Features description 4-21 Procedure 4-8 describes how to store DNs for speed dialing. Procedure 4-8 Code call list feature Touch the CODE CALL LIST touch position. Response: Screen updates to the Program Code Call screen. Touch the PROGRAM CODE CALL touch position. Response: Screen shows a prompt to enter the Speed Call Code.
  • Page 48 4-22 Features description Touch OK when complete. Response: Screen returns to the IDLE state and custom ring is updated. Procedure 4-11 describes how to activate the timer control feature. Procedure 4-11 Timer control feature Touch the TIMER CONTROL touch position. Response: Screen updates to the Timer Control screen.

  • Page 49: Data Call

    Features description 4-23 Procedure 4-14 describes how to activate Ring Again (RAG). Procedure 4-14 Ring again feature Busy, EWRT , or No Circuits occurs. Touch the ring Again (RAG) touch position. Response: If the request is allowed, the RAG indicator appears on the Bar Line.

  • Page 50: M3000 Touchphone Call States

    4-24 Features description other TADO-equipped M3000 Touchphones or any Meridian SL-100 DATAPA TH data product The Meridian SL-100 Keyboard Dialing (KBD) feature provides Data Terminal Equipment (DTE) users a means to establish a switched data call to multihost sites and activate selected telephone features, such as Speed Calling, Autodial, and Ring Again.

  • Page 51: M3000 Touchphone Positions Labels And Related Screen Displays

    Features description 4-25 Table 4-9xxx Call processing states (continued) Call processing state Description Dialing Transmitting dialed digits Busy Called party is off-hook Reorder Called party is unavailable Ringback Called party is ringing ERWT_CBQ Initial set of routes is not available-the user receives Expensive Route Warning Tone (ERWT) Established Connection made...
  • Page 52 4-26 Features description Table 4-10xxx M3000 Touchphone positions labels and related screen displays (continued) Action Response Next Screen/State Message User is prompted to select a line to Idle with prompt dial message center. Held Call If a Call Waiting is held, Notify line Active displays: held party’s DN (user is connected to held party).
  • Page 53 Features description 4-27 Table 4-10xxx M3000 Touchphone positions labels and related screen displays (continued) Action Response Next Screen/State If directory is not Locked, a Directory Page 1 maximum of 12 directory names displays. Auto Displays Flag icon beside Auto No change Answer Answer touch position (if feature is ON) and allows user to toggle Auto...
  • Page 54 4-28 Features description Table 4-10xxx M3000 Touchphone positions labels and related screen displays (continued) Action Response Next Screen/State Directory If directory is locked, the Unlock Search screen prompts user to enter password. If directory is not locked, displays: Unlock QWERTY keyboard to allow user to find entry to be dialed.

  • Page 55: Dial And Conference Transfer Dial State Screen

    Features description 4-29 Figure 4-8xxx Dial and conference transfer dial state screen Saved # Directory Last # Message Code Call Pick Up Table 4-11xxx Dial and conference transfer dial state Action Responses Next Screen/State IDLE State (Figure 4-8) Connect In Ring Again mode, prompt line prompts (a) Idle (with prompt) user to select a line.

  • Page 56: Dial And Conference Transfer Dialing State Screen

    4-30 Features description Table 4-11xxx Dial and conference transfer dial state (continued) Action Responses Next Screen/State In Incoming Data Call mode: Touchphone Data Call Established sends Data Call command. If more than one event is already offered or Async Event (local screen) initiated, the Touchphone displays the Async Event screen allowing user to select and activate desired event.

  • Page 57: Busy And Conference Transfer Busy State Screen

    Features description 4-31 Table 4-12xxx Dial and conference transfer dial state Action Responses Next Screen/State IDLE State (Figure 4-10) Ring Again Notify line displays: notifies you when line is Idle free. Save # Prompt line displays: NEW NUMBER No charge SAVED (number is saved in the save number buffer) Join Busy...

  • Page 58: Expensive Route Warning Tone - Call Back Queueing State Screen

    4-32 Features description Table 4-13xxx Expensive route warning tone - call back queueing state screen Action Responses Next Screen/State ERWT_CBQ (Figure 4-11) Ring Again Notify line displays: notifies you when line Idle free. Save # Prompt line displays: NEW NUMBER No charge SAVED (number is saved in the save number buffer)

  • Page 59: Ringback And Transfer Ringback State Screen

    Features description 4-33 Table 4-14xxx Ringback state Action Responses Next Screen/State Ringback State ( Figure 4-12) Save # Prompt line displays: NEW NUMBER No charge SAVED (number is saved in the save number buffer) Figure 4-12xxx Ringback and transfer ringback state screen TO CALL AGAIN LATER, SAVE # 3456 JOIN PARTIES...
  • Page 60 4-34 Features description Table 4-15xxx Active state (continued) Action Responses Next Screen/State Save # Prompt line displays: NEW NUMBER No charge (remains in Active SAVED (number is saved in the save state) number buffer) Touch Profile Displays menu of local services available. Touch Profile Hold Icon of line that is holding the call winks.

  • Page 61: Active State Screen

    Features description 4-35 Table 4-15xxx Active state (continued) Action Responses Next Screen/State (a) if data line is in use, user is prompted to (a) Idle release the data call to proceed. (b) Active (b) If data line is idle, Touchphone sends Idle or Idle (with prompt) Data Call command.
  • Page 62 4-36 Features description Table 4-16xxx Conference state screens Action Responses Next Screen/State CONFERENCE TRANSFER DIAL TONE ( Figure 4-8) Directory If directory is Locked, the Unlock screen Unlock prompts user to enter password. If directory is not locked: Displays a Directory Page 1 maximum of 12 directory names.

  • Page 63: Consultation State

    Features description 4-37 Table 4-16xxx Conference state screens (continued) Action Responses Next Screen/State Ring Again Notify line displays: notifies you when line Idle free. CONFERENCE RINGBACK State Digits End-to-end signaling takes place, and user No change receives the EES tone until digit is released.

  • Page 64: Intercom Dial State

    4-38 Features description Table 4-17xxx Consultation state (continued) Action Responses Next Screen/State Hold Notify line remains blank. Both the Idle consulting party and the originating party are put on Hold. If the originating party is at a DN icon, this DN icon winks. Digits End-to-end signaling takes place, and user No change...
  • Page 65 Features description 4-39 Table 4-18xxx Intercom dial state (continued) Action Responses Next Screen/State If the directory is not locked, displays a Directory Page 1 maximum of 12 quick-access entries from the user’s directory. Saved# Redials last number saved by the user. Dialing Last # Redials the most recent number dialed (no...
  • Page 66 4-40 Features description Table 4-18xxx Intercom dial state (continued) Action Responses Next Screen/State Transfer Active call is held while user receives Intercom Dial Tone special dial tone. The Held party cannot do any call modification. Held party’s screen is in Active Hold state.

  • Page 67: Installation Procedures

    Installation procedures Unpacking or packing a digital telephone Use proper care while unpacking M3000 Touchphones. Check for damaged containers so that appropriate claims can be made to the transport company for items damaged in transit. If a telephone must be returned to the factory, ensure it is packed in the appropriate container to avoid damage during transit.
  • Page 68 5-2 Installation procedures Plug the 34-pin header connector at the end of the ribbon cable into the receptacle located in the body of the M3000 Touchphone and push in firmly to ensure a secure connection. Replace the M3000 Touchphone stand by placing the stand over the telephone body and position over the four locating posts.
  • Page 69 Installation procedures 5-3 Plug the electrical cord into the auxiliary power supply. Turn telephone right side up, and place in final position. Response: The M3000 Touchphone display screen shows STARTING UP and prompts PLEASE WAIT. Note: The character displayed between the prompt PLEASE WAIT and the string of five numbers at the bottom of the screen are codes used only for service routines.

  • Page 70: Data Terminal Installation

    5-4 Installation procedures Figure 5-1xxx View of jacks and tabs at base of telephone Restraining tabs for line and handsfree cord Restraining tab for handset cord Icons identifying the connector below Handsfree unit or headset TELADAPT connector Line cord TELADAPT connector Handset TELADAPT connector...

  • Page 71: Configuration Notes

    Installation procedures 5-5 Insert the two captive screws in the connector body into the threaded holes in the header connector, and secure tightly to prevent accidental disconnection during data terminal operation. Plug power supply/converter connector securely into power jack that is to the right of the RS-232-C connector.

  • Page 72: Standard Rs-232-C Signals

    5-6 Installation procedures Table 5-1xxx Standard RS-232-C Signals Circuit Designation Signal Source COMMON CCITT NAME Transmit Data Receive Data Request to Send Clear to Send Data Set Ready Signal Ground 108.2 Data Terminal Ready Ring Indicator Table 5-2xxx Apple Macintosh to TADO 9-Pin Connector (From Terminal) RS-232-C Connector (at TADO Point) Pin 3...

  • Page 73: Personal Directory

    Personal directory M3000 personal directory The personal directory is one of the most useful features of the M3000 Touchphone. The directory contains up to 450 entries (depending upon the length of each entry). A maximum of 15 characters for each name is used, with 8 names on a page.

  • Page 74: Edit A Directory

    6-2 Directory usage Touch Voice Number or Data Number to indicate what type of number you are entering, if you have the Data Communication option. Touch Yes to have the entry appear on Page 1. Select a location for the new entry on Page 1 by touching the screen, and then touch OK.
  • Page 75 Directory usage 6-3 Edit the number and touch OK. Response: Directory is updated and screen returns to IDLE state. Touch OK to return to the Directory Menu or touch EXIT to return to the IDLE screen. Delete an entry Use procedure 6-3 to remove an entry from your directory. Procedure 6-3 Delete an entry Touch Directory.

  • Page 76: Use Your Directory

    6-4 Directory usage Procedure 6-5 Remove an entry to page 1 Touch Directory. Touch Edit. Touch the entry to remove from Page 1. Touch Remove From Page 1 to remove the entry. Touch OK or EXIT. Use your directory Once a personal directory is created, use the following procedures to: •...
  • Page 77 Directory usage 6-5 Touch directory and the directory entry with the account number. Dial the number using the dial pad or touch Directory to dial from your directory. Use procedure 6-8 to charge a call in progress. Procedure 6-8 Charge a call in progress Touch Charge.
  • Page 78 6-6 Directory usage Note: The password used for Call Logs is the same as used for a directory but are independent of each other. Use procedures 6-10 through 6-12 to lock/unlock a directory. Procedure 6-10 Lock a directory with existing password Touch Touch Profile.

  • Page 79: Directory Archiver

    Directory usage 6-7 Directory archiver The directory archiver is an optional unit that fits into the handset cradle of the touchphone (see Figure 6-1). If installed, the directory contents and touchphone settings are saved to your directory archiver. Use the Directory archiver as a backup copy of your directory and touchphone settings.
  • Page 80 6-8 Directory usage Figure 6-1xxx Directory archiver 555-4001-112 Standard 05.01 March 1995...

  • Page 81: Call Logs

    Call logs M3000 Touchphone call log The Call Log (Figure 7-1) keeps a record of the date, time, and number of the last 28 calls made or received by the M3000 Touchphone. The Call Log is displayed at any time and is used to review its contents or dial a number automatically.

  • Page 82: Call Log Maintenance

    7-2 Call Logs Call log maintenance Set up call log Choose all or selectively choose one of the following types of calls to log: • unanswered incoming calls • answered incoming calls • outgoing calls Note: If all three of these options are turned off, no calls are logged in the Call Log.

  • Page 83: Clear A Call Log Entry

    Call Logs 7-3 Procedure 7-3 Dial a number from a call log Touch Call Log. The first page of the call log appears. Touch the number to dial. Pick up the handset and the number is automatically dialed. If handsfree is used, select a line, and the number is automatically dialed.

  • Page 84: Paste A Call Log Number

    7-4 Call Logs Touch EXIT from the Call Log entry menu when completed. Paste a call log number The Call Log is a temporary listing. Paste any numbers to keep into your Directory. When adding numbers into your directory, the chance is given to change the name in the Directory.

  • Page 85: Control Types Of Calls Logged

    Call Logs 7-5 Procedure 7-7 Lock a call log with new password Touch Touch Profile. Touch Lock Call Log. Enter the new password and then touch OK. Reenter the new password to confirm and then touch OK. Note: If you do not remember your password, see your system Administrator. Procedure 7-8 UnLock a call log Touch Call Log.
  • Page 86 7-6 Call Logs Touch Call Log Control. Response: The screen lists the call log options. A dark box indicates an option is selected. Select (or unselect) the options by touching them. Touch Exit when finished. 555-4001-112 Standard 05.01 March 1995...

  • Page 87: Testing And Maintenance

    Testing and maintenance M3000 Digital Telephone testing consists basically of acceptance test procedures. Impulse noise, background noise, and crosstalk compatibility problems are unlikely. Examine the loop length, connect the telephone, and check the performance by establishing a communication path to another telephone (or data terminal) and going through the different call routines (enabled features) while observing and verifying the responses at the telephone and data terminal.

  • Page 88: Trouble Locating Procedures

    8-2 Testing and maintenance Procedure 8-2 Verifying a data call on the M3000 touchphone Note: Data call verification should be performed when there are no incoming calls, and the M3000 Touchphone is in idle state. Turn the power on to the DTE. Response: Notify line displays DIAL DATA CALL.

  • Page 89: Tado Self Test

    Testing and maintenance 8-3 Procedure 8-3 Trouble locating for data communications failure If the Touchphone screen shows the prompt: CHECK TERMINAL AND TRY AGAIN, check for a disconnected RS-232 plug or power source. Response: Touchphone screen changes to Data Call Initiation state. Attempt data call from DTE keyboard.
  • Page 90 8-4 Testing and maintenance The access code to activate the TADO Self-Test feature must be datafilled in Table XLANAME and Table IBNXLA. In datafill, the TADO Self-Test is referred to as the Meridian Asynchronous Data Option (MADO). While TADO Self Test is running, the data line and associated voice line are call processing busy (CPB), causing a simultaneous test at the MAP workstation to fail.

  • Page 91: Xlaname

    Testing and maintenance 8-5 If the LCD does not flash, TADO IS UNDER TEST does not appear on the screen, and reorder tone is received continuously, the TADO Self T est could not be set up. Check to ensure power source is properly connected. Replace handset and try TADO Self Test again at a later time.

  • Page 92: Ibnxla

    8-6 Testing and maintenance Table IBNXLA Table IBNXLA is used to assign the access code that an M3000 Touchphone equipped with the TADO Self-Test feature must dial to activate the Self-Test. Table 8-2 describes the fields for datafill. For more information on the IBNXLA table, see 555-4021-851 or 555-4031-851, Customer Data Schema.

  • Page 93: Cleaning

    Testing and maintenance 8-7 Cleaning WARNING Shock hazard and equipment damage Never spray any kind of cleaning solvent directly on the screen or any other part of the telephone. The touch-sensitive screen of the M3000 Touchphone can be damaged by some cleaning agents.
  • Page 94 8-8 Testing and maintenance directory numbers and features are deleted from the old LEN and the old LEN state is set to hardware assigned software unassigned (HASU). The second step of the process, ASR in, requires the user to plug the set into any LEN in the HASU state that supports an IVD set.

  • Page 95: Asr Process

    Testing and maintenance 8-9 Note: It is recommended that the customer group is established so that the user can only dial the ASR in code. If the user is allowed to perform normal telephone functions with the temporary datafill, there is no incentive for the user to perform the ASR in process.
  • Page 96 8-10 Testing and maintenance Procedure 8-5 ASR Out Process Place the set offhook with the PDN. Response: Dial tone occurs. Dial ASR out code (datafilled in Table IBNXLA). Note: Treatment is given when attempting to dial the ASR out code on a secondary DN of the set.
  • Page 97 Testing and maintenance 8-11 Procedure 8-6 ASR in process Plug the set into any properly equipped jack. See the following warning. Response: System recognizes the set and datafills new LEN with temporary datafill. WARNING Telephone set damage If the set is plugged into a wrong jack several things could happen.

  • Page 98: Asr Audit

    8-12 Testing and maintenance ASR audit If a user performs the ASR out process and takes the telephone set to an empty LEN and plugs the set in, the ASR process creates temporary datafill. If the user does not perform the ASR in process, the temporary datafill is deleted by an ASR audit, which is run once a day.

  • Page 99: Keyboard Dialing

    Keyboard dialing Operation Do the following to prepare for operation: • turn the terminal power on • set the terminal on-line • select the desired data rate Two types of keyboard dialing are possible: Touch Asynchronous Data Option (TADO) Keyboard Dialing (KBD) and Extended Hayes Keyboard Dialing.

  • Page 100: Keyboard Dialing Menus

    9-2 Keyboard dialing Other associated KBD-supported functions are as follows: • updating the Autodial number and Speed Calling list • setting/resetting the remote loopback status • cancellation of a pending Ring Again request • status/data query • setting the answer mode (manual or auto answer) These KBD features are datafilled in the same way as data units.

  • Page 101: Prompt Message Characteristics

    Keyboard dialing 9-3 Figure 9-1xxx Main Menu ENTER NUMBER TO CALL OR MENU SELECTION THEN ENTER RETURN. A - AUTODIAL B - SPEED CALL C - RESOURCE CALL D - DISPLAY STATUS M - MODIFY FEATURES AT - ENTER HAYES COMMAND MODE Prompt message characteristics Prompt messages have the following characteristics: •...

  • Page 102: Call Disconnection

    9-4 Keyboard dialing Figure 9-2xxx Modify menu SELECT MENU ITEM THEN PRESS RETURN. A - AUTODIAL UPDATE S - SPEED CALL UPDATE C - CANCEL RING AGAIN R - REMOTE LOOPBACK M - MANUAL ANSWER X - EXIT TO MAIN MENU Call disconnection During call setup, a KBD call attempt can be aborted by using CTRL-Z.

  • Page 103: Keyboard Feature Operation

    Keyboard dialing 9-5 After a call is established and KBD is not in operation, a data call is disconnected by one of the following actions: • Enter three plus signs (+++) in succession (no spaces). The three plus signs must be preceded and followed by at least 1 second of no data entry.

  • Page 104: Procedure

    9-6 Keyboard dialing Use Procedure 9-3 to activate Ring Again (RAG). When a local data call is dialed and the destination is busy, the prompt shown in Step 1 is displayed. Procedure 9-3 Activate ring again Screen Display from Main Menu: BUSY. DO YOU WISH TO RING AGAIN? TYPE Y/N.

  • Page 105: Procedure

    Keyboard dialing 9-7 Response: nnnnn = called RAG station. Screen Display: CONNECTION IN PROGRESS. Response: Local data call is being placed. Screen Display: System establishes data call. Use Procedure 9-5 to cancel a pending RAG request. Procedure 9-5 Cancel ring again Enter M (CR) Screen Display from Main Menu: Modify Menu Response: System displays Modify Menu.

  • Page 106: Procedure

    9-8 Keyboard dialing Response: User selects Autodial Update feature. Enter nnnnn (CR) Response: User enters Autodial Directory Number (DN), 24 digits maximum. Screen Display from Main Menu: Modify Menu Response: System returns to Modify Menu. Use Procedure 9-8 to dial a data Speed Call through KBD. (Speed Calling is compatible with modem pooling.) Procedure 9-8 Activate speed call...

  • Page 107: Procedure

    Keyboard dialing 9-9 Screen Display from Main Menu: TYPE SPEED NUMBER THEN PRESS RETURN. Enter nnnnn (CR) Response: User enters Speed Call directory number. Screen Display from Main Menu: Main Menu Response: System returns to Main Menu. Use Procedure 9-10 to verify the integrity of the data and signaling channels of the data loop.

  • Page 108: Procedure

    9-10 Keyboard dialing Procedure 9-11 Display status information Enter D (CR) Screen Display from Main Menu: BAUD RATE: nnnn REMOTE/LOOPBACK: TYPE Y/N AUTO ANSWER: TYPE Y/N RING AGAIN: TYPE Y/N Screen Display from Main Menu: Main Menu Response: System returns to Main Menu. Use Procedure 9-12 to allow a user to set the data call answer mode.
  • Page 109 Keyboard dialing 9-11 Procedure 9-13 Answer data call manually Screen Display: INCOMING CALL ANSWER: TYPE Y/N. Response: The DTE detects an incoming call, which is not yet connected. A terminal beep also sounds to alert the user. Screen Display: UNDER TEST Response: The calling party is testing Remote Loopback on the incoming data call loop.

  • Page 110: Keyboard Dialing Exceptions

    9-12 Keyboard dialing Response: Incoming data call connection fails because of mismatch in terminal parameters. A terminal beep also sounds to alert the user. Keyboard dialing exceptions Table 9-1 contains exceptions to normal KBD operating procedures including suggested corrective actions. (The Break key refers to the Control-Z sequence.

  • Page 111: User Input Characteristics

    Keyboard dialing 9-13 Table 9-2xxx Hayes keyboard dialing prompts Digit Code Word Code Meaning Command line processed without error CONNECT Data connection established RING Incoming call NO CARRIER Data synchronization lost or never found ERROR Command line error CONNECT 1200 Data connection established at 1200 baud BUSY Called number busy...

  • Page 112: Hayes Keyboard Dialing Parameter Registers

    9-14 Keyboard dialing codes range from 0 to 127. Values larger than 127 may disable the function associated with that S register. Values larger than 255 are accepted without an error, but are stored modulo 256. Table 9-3xxx Hayes keyboard dialing parameter registers Register User Input Description...

  • Page 113: Hayes Keyboard Dialing Commands

    Keyboard dialing 9-15 Table 9-3xxx Hayes keyboard dialing parameter registers (continued) Register User Input Description Default Any valid ASCII code Most significant product code character Any valid ASCII code Middle character of product code Any valid ASCII code Least significant product code character -end- Hayes keyboard dialing commands...
  • Page 114 9-16 Keyboard dialing Table 9-4xxx Hayes keyboard dialing commands (continued) Heading Heading Request product identification code; and output contents of S registers S52-S54: Values are - 960 (Smartmodem V-series 9600) (default value) 124 (Smartmodem 1200) 240 (Smartmodem 2400 or Smartmodem V-series 2400) Returns a 2s compliment checksum of TADO Read-Only Memory (ROM) Displays a037800c004420 b100000000 (same value as Smartmodem...

  • Page 115: Hayes Keyboard Dialing Feature Operation

    Keyboard dialing 9-17 Table 9-4xxx Hayes keyboard dialing commands (continued) Heading Heading &D0 Ignore DTR. This command is the default if ASSERTDTR DPOPT is datafilled for TADO. &D1 Assume command state when the on-to-off transition of DTR occurs. &D2 Go on-hook when the on-to-off transition of DTR occurs. This command is the default if ASSERTDTR DPOPT is not datafilled for TADO.
  • Page 116 9-18 Keyboard dialing Procedure 9-15 Establish a Hayes KBD data call Enter ATD nnnn (CR) Screen Display: Main Menu Response: TADO send digits when (CR) is received. Response: System establishes network connection. Screen Display: CONNECT Response: System establishes data connection. Procedure 9-16 describes an incomplete call while using Hayes KBD.

  • Page 117: Incoming Calls

    Keyboard dialing 9-19 Response: TADO answers the call. Screen Display: CONNECT Response: System establishes the data connection. Use Procedure 9-18 to answer a Hayes KBD data call manually. If Register S0 contains 0, the TADO does not answer automatically, and the data call must be answered using the ATA command.

  • Page 118: Call Disconnection

    9-20 Keyboard dialing baud rates. Autobaud the TADO immediately following any TADO installation or maintenance. If the data rate of the DTE changes, but the autobaud is not set, an incoming call transmits at an incompatible data rate. Call disconnection Before establishing a data connection, the TADO is in the keyboard dialing command state even if a number is partially or completely dialed.

  • Page 119: Ordering Information

    10-1 Ordering information Replacement parts The following M3000 Digital Telephones parts can be replaced in the field: • handset • handset cord • line cord (both equipped with TELADAPT connectors) • power supply/converter • key lenses • labels Table 10-1 lists the available replacement parts. If an M3000 Digital Telephone fails to function properly, or if mechanical breakage occurs, do not attempt repairs in the field.
  • Page 120 10-2 Ordering information Table 10-1xxx M3000 digital telephone stocklist (continued) Description Ordering Code Engineering Code Line Cord (silver satin) 6.5 ft (2.7 m) A0315049 NED2QU-87 14 ft (4.2 m) A0325049 NED2QU-87 Lens, Directory Number P0652765 P0652765 Card, Line Designation P0652766 P06552766 Power Supply A0326800...

  • Page 121: List Of Terms

    11-1 List of Terms Automatic Set Relocation Batch Change Supplement Call Processing Busy Carriage Return Call Request Retrieve Digital Line Module Directory Number Data Terminal Equipment Data Terminal Ready EDPC Enhanced Digital Port Card Electronic Industries Association Federal Communications Commission Group Intercom HASU Hardware assigned software unassigned...

  • Page 122: Ivd

    11-2 List of terms Integrated Voice and Data Keyboard Dialing Liquid Crystal Display Line Group Controller Line Test Position LTPLTA Line Test Position Line Test Access LTPMAN Line Test Position Manual Maintenance and Administration Position Pulse Code Modulation Primary Directory Number Ring Again Remote Loopback Release...

  • Page 123: Xpec

    List of Terms 11-3 XPEC Extended Peripheral Equipment Controller Meridian 1 Options 201, 211 Meridian SL-100 M3000 Touchphone Reference Manual MSL03...
  • Page 126 Northern Telecom. Except as specifically authorized in writing by Northern Telecom, the holder of this document shall keep the information contained herein confidential and shall protect same in whole or in part from disclosure and dissemination to third parties and use same for evaluation, operation, and maintenance purposes only.

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