Multiple Hard Disk Drives Are Offline; A Replacement Hard Disk Drive Does Not Rebuild - Avaya Aura S8800 Maintaining

Troubleshooting
Troubleshooting steps
Procedure
Replace the server.

Multiple hard disk drives are offline

Troubleshooting steps
Procedure
Replace the server.

A replacement hard disk drive does not rebuild

Troubleshooting steps
Procedure
1. Make sure that the hard disk drive is recognized by the RAID controller card (the
2. Check the amber status LED for the hard disk drive.
3. If the LED is lit, remove the drive from the bay, wait 45 seconds, and reinsert the
4. Check the green activity LED and the amber status LED for the hard disk drive:
60 Maintaining the Avaya S8800 Server for Avaya Aura
green hard disk drive activity LED is flashing).
drive. Make sure that the drive assembly connects to the hard disk drive
backplane.
• If the green activity LED is flashing and the amber status LED is not lit, the
drive is recognized by the RAID controller and is working correctly.
• If the green activity LED is flashing and the amber status LED is flashing slowly,
the drive is recognized by the RAID controller and is rebuilding.
• If neither LED is lit or flashing, check the hard disk drive backplane (go to next
step).
Comments? infodev@avaya.com
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SIP Enablement Services November 2009