Avaya Aura S8800 Maintaining page 45

Troubleshooting steps
Procedure
1. Make sure that the room temperature is not too high.
2. Make sure that the air vents are not blocked.
3. Determine whether a fan has failed. If it has, replace the server.
MEM LED is lit
The MEM LED on the light path diagnostics panel is lit when a memory configuration is invalid
or a memory error occurs (both the MEM LED and CNFG LED might be lit).
Troubleshooting steps when both MEM LED and CNFG LED are lit
Procedure
1. Make sure that the DIMM configuration is supported.
2. Replace the DIMMs with a supported configuration.
Related topics:
Sequence for populating DIMM connectors
Sequence for populating DIMM connectors
Removing a memory module
Removing a memory module
Installing a memory module
Installing a memory module
Troubleshooting steps when only MEM LED is lit
• If the server did not boot and a failing DIMM LED is lit:
a. If you have a monitor, check for a PFA log event in the system event log .
b. Reseat the DIMM.
c. If the problem still exists, move the DIMM to a different slot.
d. Look at the DIMM LEDs on the system board:
• If the server booted, the failing DIMM is disabled, and the DIMM LED is lit:
Maintaining the Avaya S8800 Server for Avaya Aura
on page 20
on page 20
on page 22
on page 22
- If the DIMM LED that corresponds to the new DIMM socket is lit, replace the
DIMM.
- If the DIMM LED that corresponds to the original DIMM socket is lit, replace
server.
®
on page 17
on page 17
SIP Enablement Services
Light path diagnostics
November 2009 45