Solving Hardware Problems - IBM Aptiva Handbook

Solving hardware problems

Table 3: Troubleshooting: Hardware problems
If the problem is:
No beep during power-on self test (POST).
Either of the following:
• Screen is black (no error code)
• More than one beep occurs in self test
Any of the following:
• Error code is displayed
• More than one beep occurs in self test
• Continuous beep occurs
Note: If any of these problems continue after taking the actions listed, see your online Aptiva Helper for information on running
diagnostics. If you need service, see the HelpWare book.
Here's what to do:
Make sure that the system is turned on. For information about POST, see
"System memory test" on page 48.
• If you installed memory modules or adapter cards, make sure you installed
them correctly. For instructions on installing memory modules on your
system board, see "Installing system memory modules" on page 71. For
instructions on installing adapter cards in your tower, see "Adding and
removing adapter cards" on page 80.
• If you did not install memory modules or adapter cards, see the HelpWare
book for information on obtaining service.
If an error code:
• Is displayed, find the code in "Responding to error codes" on page 123 and
take the action listed.
• Is not displayed, see the HelpWare book for information on obtaining
service.
Solving hardware problems 103