Page 2 ÁÂÃÄÅÆÇÈÂÅÂÉÆÆ ÁÂÃÄÅÆÇÇÆÈÉÄÂÄÆÃÄÆÄÇÄÆÄÄÃÄÆÄÆ ÄÈÂÃÃÄ ÂÄÆ!ÉÉÆÄÃÄÉÆÉÃÄÈÉÂÄÇÆÇÄÇÈ"Ä#$Á%&$'Á#($')Ä012#$%22Ä 3'45#$%2Ä4(&6(&'Á#($Ä6&(7#8%2ÄÁ5#2Ä610)#4'Á#($Ä9'2Ä#2@ÄA#Á5(1ÁÄA'&&'$ÁBÄ(CÄ'$BÄD#$8EÄ%#Á5%&Ä%F6&%22Ä(&Ä#36)#%8EÄ #$4)18#$GEÄ01ÁÄ$(ÁÄ)#3#Á%8ÄÁ(EÄÁ5%Ä#36)#%8ÄA'&&'$Á#%2Ä(CÄ3%&45'$Á'0#)#ÁBÄ(&ÄC#Á$%22ÄC(&Ä'Ä6'&Á#41)'&Ä61&6(2%HÄ&ÃÅÃÃÃÄÆÄ #03ÄÆ EÄÆIEÄÆÄÃ!ÉÃÄÆÄÆÄÉIÇÄÂÄ#03ÄÉÃÄÆÄIPÃÄÂÃIÄ!ÉÇQÇÃÄÆ ÉÃÄÂÃÄ1ÉÃÄ2ÃH ÁÂÉÄ QÇÉÉÆÄÆ ÇÄÆÉÄÃÂÉÇÄÉ ÉÃÄÆÄÆÂÉÇÄÃÆHÄ4ÂÃÄÃÄÃÉÆÉÇÇÄIÃÄÆÄÂÃÄÉÅÆIÉÆÄÂÃÃÉRÄÂÃÃÄÂÃÄÈÉÇÇÄQÃÄ IÃÄÉÄÇÃÄÃÉÉÆHÄ#03ÄIÄIPÃÄÉIÆ!ÃIÃÄSÆÄÂÃÄÉÄÂÃÄÆ TUÄSÆÄÆITUÄÄÄÉIÃH &ÃV ÃÄÅÆÄÆÉÃÄÆÅÄÂÉÄ QÇÉÉÆÄÄÅÆÄÃÂÉÇÄÉÅÆIÉÆÄQÆ Ä#03ÄÆ ÄÂÆ ÇÄQÃÄIÃÄÆÄÆ Ä#03Ä' ÂÆÉÃÄ8ÃÇÃEÄÆ Ä#03Ä3PÃÉÄ &ÃÃÃÉ!ÃÄÆÄÆ Ä#03Ä&ÃÉÇÃHÄ'ÃÄÆIIÃÄQÆ ÄÂÉÄÂQÇÉÉÆÄÆÄÂÃÄ#03Ä5ÃÇ4ÃÃH WÄ4ÆÉÂÄ#ÃÉÆÇÄ0 ÉÃÄ3ÂÉÃÄ4ÆÆÉÆÄXYYYHÄ'ÇÇÄÉÂÄÃÃ!ÃH $ÆÃÄÆÄ1H2HÄGÆ!ÃIÃÄ1ÃÄ`Ä8Æ IÃÉÆÄÃÇÃÄÆÄÃÉÃÄÉÂÄ`Ä1ÃEÄ ÇÉÉÆÄÆÄÉÇÆ ÃÄÉÄ QaÃÄÆÄÃÉÉÆÄÃÄÅÆÂÄÉÄG2'Ä'86Ä 2ÂÃ ÇÃÄ4ÆÄÈÉÂÄ#03Ä4ÆH...
Page 3: Table Of Contents
What do I do first ..........................2-1 How do I get Help electronically ......................2-3 How and when do I contact the IBM PC HelpCenter ................2-5 How and when do I purchase additional support................. 2-8 Chapter 3: Chapter 3:Express maintenance ............. 3-1...
Page 4 Controlling volume ..........................4-5 Getting ready to print .......................... 4-7 Setting up communications ......................... 4-8 Configuring your Aptiva computer for a connection to the Internet ............. 4-10 Chapter 5: Power management features ..............5-1 Software shutdown ..........................5-1 System Standby ..........................5-2 Monitor standby ..........................
Page 5 Chapter 8: Adding and removing adapter cards and drives ........8-1 Resolving conflicts with installed adapter cards ................. 8-1 Working with the hardware in the system unit ..................8-2 Adding and removing adapter cards ....................8-3 Removing and adding drives ......................8-6 Updating the CMOS settings in Setup ....................
Page 6 Appendix B: Modem information ................B-1 Modem features ..........................B-1 Operating your modem ........................B-2 Using the Auto Answer feature ...................... B-3 Disabling Call Waiting ........................B-3 Modem commands ..........................B-4 Executing commands ........................B-4 Command format ........................... B-4 AT commands ..........................B-5 Detail for +MS controls ........................
Page 7 The IBM Aptiva PC has a power cord with a three-prong expressly designated by IBM, are the user's responsibility. plug that is required to ground metal parts. It is the...
Page 8 6DIHW\ ZKLOH ZRUNLQJ ZLWK electrical outlet. Before removing these cables, you must first unplug the power cords from the outlet. KDUGZDUH • If your computer has a telephone connection, do not touch the telephone cords when there is lightning in the area. •...
Page 9: Notice
/DVHU FRPSOLDQFH VWDWHPHQW To disconnect your computer: Turn off the computer and any attached component that Some IBM Personal Computer models are equipped from may have its own power switch. the factory with a CD-ROM or DVD-ROM drive. CD-ROM/ DVD-ROM drives are also sold separately as options. The Unplug all power cables from electrical outlets.
Page 10 Your Aptiva Handbook is printed in English. The following hazardous radiation exposure. safety information is included in the Aptiva Handbook and is provided here in French for French speaking users: Removing the covers of the CD-ROM/DVD-ROM drive could result in exposure to hazardous laser radiation.
Page 11 Conforme aux normes relatives aux appareils laser, l’unité de CD-ROM est un appareil à laser. Aux États-Unis, l’unité de CD-ROM est certifiée conforme aux normes indiquées Si votre ordinateur est équipé de piles au dans le sous-chapitre J du DHHS 21 CFR relatif aux lithium, prenez garde aux risques d’incendie, produits à...
Page 12: Fcc And Telephone Company Requirements
Your telephone company may make changes in its facil- ities, equipment, operations, or procedures that could If your IBM Aptiva Personal Computer comes with a modem affect the proper operation of your equipment. If they do, already installed, the following Federal Communications...
Page 13 FCC emission limits. Proper &RPPLVVLRQ )&& 6WDWHPHQW cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or ,%0 $SWLYD 3&...
Page 14 (XURSHDQ &RPPXQLW\ 7UDGHPDUNV 'LUHFWLYH &RQIRUPDQFH The following terms are trademarks or registered VWDWHPHQW trademarks of the IBM corporation in the United States or other countries or both: • Aptiva This product is in conformity with the protection requirements of EU Council directive 89/336/EEC on the •...
Page 15 $UUDQJLQJ \RXU ZRUN DUHD (UJRQRPLFV When you arrange your computer, position your monitor and keyboard directly in front of you. Place the mouse close to the keyboard so that you can use it without stretching or $UUDQJLQJ D FRPIRUWDEOH DQG leaning over to one side.
Page 16 Use dim room lighting. If you need more light on your your computer, refer to the online help on your computer work, you should position the light so it shines on your or visit the IBM Healthy computing Web site at work surface but not onto the monitor screen. •...
Page 17: Chapter 1: Using This Book
This part contains an introduction to the Aptiva Handbook . Read this part to understand how to use this book and where to go if you need additional information. This part contains the following chapter: Á “Chapter 1: Using this book” on page 1-1 This chapter explains how the book is organized.
Page 18 The Aptiva Handbook contains general information for all users of an IBM Aptiva Personal Computer. Once you have taken your computer out of the box and connected all the components, you can use this book as a guide to your This book contains the following parts and chapters: computer’s hardware and as a problem-solving tool.
Page 19 It contains the following chapters: following chapters: Á “Chapter 7: Preparing to upgrade” on page 7-1 Á “Chapter 4: Getting started with your Aptiva computer” This chapter contains information to help you prepare to on page 4-1 add or replace adapter cards, drives, and system board This chapter contains instructions for making components in your system unit.
Page 20: Conventions Used In This Book
ÁÂÃÄÅ5ÇÅ4É11Â&ÅÃÉ"ÉÃÉ1É This part contains technical information that you might need if you upgrade your computer’s hardware or use a modem. It ÁÂÃÄÅÆ contains the following appendices: Á “Appendix A: Specification tables” on page A-1 The following list contains an explanation of the symbols This appendix contains specific memory, address, used in this document.
Page 21 There are several ways that text is highlighted in this book. The following publications and online documentation contain Each highlighting convention has a specific purpose. more information about your computer: ÁÂÃÄÅÆÇÈÉÃÂÆ This poster contains instructions to help you ÄÅÆÇÈÅÆÇÉ...
Page 22: Chapter 2: Chapter 2:Helpware Support And Services
This part contains the various support and services the IBM HelpCenter provides. This part contains the following chapters: Á “Chapter 2: HelpWare support and services” on page 2-1 This chapter contains details on the IBMHelpWare support and services. It tells you what to do in case you need computer-related assistance or information.
Page 23 These options are available from IBM have with your computer. We have given you several whenever you need help for as long as you own your IBM different methods you can use to solve problems on your Aptiva Personal Computer.
Page 24 IBM Update Connector Your computer also came with several online resources that you can use to solve problems. This program allows you to connect to the IBM PC HelpCenter to receive updates for some of the software that Help files came with your system and download them.
Page 25: How Do I Get Help Electronically
,QWHUQHW You can use the Universal Resource Locator (URL) to contact us on the Internet. When you link to the IBM Aptiva PC support home page, you can search for technical tips, download updated drivers and find out about many other things.
Page 26 %XOOHWLQ ERDUGV $XWRPDWHG ID[ You can use a Bulletin Board System (BBS) to look at public In the United States and Canada, if you have a touch-tone messaging areas, electronic conferences, and searchable telephone and access to a fax machine, you can receive databases.
Page 27: How And When Do I Contact The Ibm Pc Helpcenter
"Troubleshooting" chapter and you still need If you need help setting up or installing the preloaded or help, you may need to call the IBM PC HelpCenter. bundled software programs during the 30-day "Up and Running" support period, technical support representatives System experts are available to help answer your questions.
Page 28 IBM factory-installed hardware. review. Your Aptiva is subject to the terms of the IBM Statement of If you have not already done so, you will be required to register your computer the first time you contact IBM.
Page 29 “How and when do I purchase additional support?” on page 2-8. • In Finland, call 09-22-943004. • In France, call 01-6932-4004. • In Germany, call 069-654-9004. • In Ireland, call 01-8159208. How and when do I contact the IBM PC HelpCenter?
Page 30 3XUFKDVLQJ DGGLWLRQDO In the United States and Canada, to receive immediate +HOS:DUH VHUYLFHV support from an IBM PC HelpCenter technical support representative, you can call the 900 number. Your local During and after the warranty period for your computer, you telephone company will bill by the minute for each call.
Page 31: How And When Do I Purchase Additional Support
This option is payable only by credit card. The Flat rate 3-incident pack expires one year from the date of purchase. You may call the IBM PC HelpCenter to purchase support 10-incident pack for a single incident or multiple incidents. To purchase support, refer to”tTo order additional support packages”...
Page 32 7R RUGHU DGGLWLRQDO VXSSRUW US Part Canada part SDFNDJHV Number Number • In the United States, call 1-919-517-2800. single incident 2419720 EPCS1 3-incident pack 2419721 EPCS3 • In Canada, call 1-800-565-3344 (excluding holidays). 10-incident pack 2419722 EPCS10 • In Austria, call 1 546 325 102. •...
Page 33 For a brochure, enter 16129. • For a supported products list, enter 16130. Follow the instructions given to complete the call. • In all other countries, contact your IBM reseller or IBM marketing representative. 2-11 Chapter 2: HelpWare support and services...
Page 34 When you call for Express Maintenance at 1-919-517-2800, your credit card information will be requested, but it will not be billed if you return the defective part to IBM within 30 days of your receipt of the new part. If the part is not returned within 30 days, your card will be charged the full retail price of the part.
Page 35: Chapter 4:Getting Started With Your Aptiva Computer
4-1 This chapter contains instructions for making adjustments to monitor and volume settings on your Aptiva computer. It also provides information to help you connect your computer to a printer or to other computer systems, such as the Internet.
Page 36: Controlling Monitor Settings
*HWWLQJ VWDUWHG ZLWK \RXU $SWLYD FRPSXWHU When you purchased and set up your IBM Aptiva Personal &RQWUROOLQJ PRQLWRU VHWWLQJV Computer, it was ready for you to use the first time you turned it on. However, as you begin to use your computer, you might want to make adjustments to your monitor and volume settings for optimal comfort and performance.
Page 37 • Check the documentation that came with your software programs to see if it will let you select combinations of resolution and color. This could make viewing the screen more comfortable. Chapter 4: Getting started with your Aptiva computer...
Page 38 &KDQJLQJ GLVSOD\ VHWWLQJV In the Display Properties window, click on the Settings tab. The first time you turn on your computer, it automatically In the Settings tab of the Display Properties window, you can selects common settings for your monitor. If your monitor set the display properties.
Page 39 Read “Is anything displayed on the monitor” on page 10-4 in the “Diagnosing and recovering from problems” chapter for the steps to restart your computer in Save mode and reconfigure your monitor. Chapter 4: Getting started with your Aptiva computer...
Page 40 • From the Windows 98 desktop, click on the Start On one of the speakers button. Your Aptiva type 2165 has two internal speakers inside Click on Help the system unit. There are no volume controls on your speakers. The Windows Help folder appears.
Page 41 When your headphones are plugged into this jack, use • On some IBM Aptiva PCs, a headphone jack and a the volume control on the CD-ROM drive to adjust the volume control are located on the CD-ROM drive on the volume of the headphones.
Page 42 If you plug your headphones into the jack on the back of *HWWLQJ UHDG\ WR SULQW the system unit, the headphones will pick up all sounds generated from your computer and any external devices connected to the computer, such as a MIDI (musical) keyboard.
Page 43 • The manufacturer and the model of your printer. If Some IBM Aptiva computers have a modem already you do not see the manufacturer or model name of installed. However, if your computer package comes with a your printer in the list, see if your printer came with a modem but it is not installed, open the system and install the diskette that has a driver for Windows 98.
Page 44 Attention! digital telephone systems, known as digital private branch exchange (PBX) systems. Your Aptiva computer can run software that allows you to These systems do not work with the modem. Connecting your modem to a digital telephone use the system as a telephone or a fax machine. To system might damage the modem.
Page 45 D FRQQHFWLRQ WR WKH ,QWHUQHW you easy access to the Internet. Once you have configured your Aptiva to connect to the Internet, you can access a wide variety of online information. Other online services include electronic mail, news groups (BBS), World Wide If your Aptiva computer is equipped with a modem, you can Web, and a lot more.
Page 46 You can also use a Windows 98 program to configure a dial- up connection to The Microsoft Network. Follow these steps Your Aptiva computer comes with a program that guides you if you want to become a member of The Microsoft Network.
Page 47: Software Shutdown
3RZHU PDQDJHPHQW IHDWXUHV 6RIWZDUH VKXWGRZQ Your Aptiva computer is compliant to ACPI (Advance Control Power Interface) and the APM (Advance power Management) functions. It will enter a power saving mode according to the power management option you specify. 8VLQJ WKH VRIWZDUH VKXWGRZQ You can set up the power management option in the BIOS (Basic Input Output system) Setup menu or in Windows 98.
Page 48 8VLQJ WKH SRZHU EXWWRQ 6\VWHP 6WDQGE\ By default, the power button simply turns the system on or off. However, setting the Power switch < 4 sec. parameter to Your computer supports the system Standby feature. This Standby allows you to use the power button to put the feature lets the computer enter a low power state.
Page 49 0RQLWRU VWDQGE\ • Any normal IRQ event, such as keyboard or mouse movement or a modem ring in, wakes up the system from Standby mode and turns it to the "normal on" state. Windows 98 provides a monitor energy saving feature. If Take note that, while the system is in Standby mode, your monitor supports this function (see your monitor Note:...
Page 50: Configuration/Setup Utility Overview
%,26 6HWXS FRQILJXUDWLRQ Your IBM Aptiva Personal Computer is already configured &RQILJXUDWLRQ6HWXS 8WLOLW\ RYHUYLHZ for immediate use. You can view your computer’s configuration settings using the Configuration/Setup Utility and the Windows 98 Device Manager. The Configuration/Setup Utility lets you view and change You can also use these configuration utilities to change important information about your computer and its hardware.
Page 51 You can use the Setup menus to view information about Some of the parameters and related settings in Setup are for your system’s hardware configuration. In general, the Setup reference only, such as those items in the System Summary menus contain information on the following: , Product Data and PC Health Status menus.
Page 52: Entering Setup
Turn on the system unit. Follow these steps to enter Setup when the computer is on: When you see the IBM logo and the line message Save all open files and close all running applications. “Press F1 to enter Setup”, press to enter Setup and display the main menu.
Page 53 The Setup main menu lists system configuration options. :RUNLQJ ZLWK WKH 6HWXS PHQXV When you select one of these options, a menu for that option appears. The Setup main menu appears immediately after you press An option usually has only one menu, although some can have more than one.
Page 54: Working With The Setup Menus
9LHZLQJ V\VWHP LQIRUPDWLRQ /RDGLQJ WKH GHIDXOW VHWWLQJV DQG SURGXFW GDWD When you purchase an Aptiva computer, it is already configured for use. The original configuration settings, also To view general hardware information about your computer, called factory or default settings , are stored in the CMOS.
Page 55 You must load the Setup default settings in the following ([LWLQJ 6HWXS instances: • Press to return to the main menu when you have when you replace the system battery finished viewing settings and making changes. From this • location, you can exit Setup and save your changes or exit when you customize your system configuration settings without saving your changes.
Page 56: Start Options
4XLFN 3RZHU 2Q 6HOI 7HVW 6HWXS SDUDPHWHUV Speeds up Power On Self Test (POST) after you power up the computer. If it is set to Enabled, BIOS will shorten or skip some check items during POST. 6WDUW 2SWLRQV Enabled Enable quick POST Disabled Normal POST The start options include some miscelaneous that this BIOS...
Page 57 6HFXULW\ 2SWLRQ Enabled Enable typematic rate Determines the access limitation to the system and Setup, Disabled Disable typematic rate or just Setup. 7\SHPDWLF 5DWH &KDUV6HF The system will not boot and the access to Setup will be System denied if the correct password is not entered at the prompt.
Page 58 520 6KDGRZLQJ 'DWH DQG 7LPH Video BIOS Shadow Set the date and time and determine the condition to halt BIOS power on self test. Determines whether video BIOS will be copied to RAM. However, it is optional depending on chipset design. Video The following are the halt on options.
Page 59 Reset Configuration Data 'HYLFHV DQG ,2 3RUWV Normally, you leave this field Disabled. Select Enabled to The options in this menu item are used to configure the reset Extended System Configuration Data (ESCD) when devices and the I/O ports that this system has. you exit Setup if you have installed a new add-on and the system reconfiguration has caused shch a serious conflict that the operating system cannot boot.
Page 60 6HULDO 3RUW 6HWXS ,'( GULYHV VHWXS Determines the I/O port address and Interrupt Request PIO(Programmed Input/Output) Number of serial port IDE devices drive controllers can support up to two separate drives. These drives have a master/slave relationship which 3DUDOOHO 3RUW 6HWXS are determined by the cabling configuration used to attach them to the controller, Your system supports two IDE Determines the I/O port address and Interrupt Request...
Page 61: Power Management Setup
Ultra DMA(Direct Memory Access) 3RZHU 0DQDJHPHQW 6HWXS Ultra DMA is a more fast data transfer mode between the The Power Management Setup allows you to configure your IDE devices and your system than the convention DMA system to most effectively save energy while operating in a mode.
Page 62 LPT Ports Activity There are three selections for Power Management, three of which have fixed mode settings. When set to "Enabled", any event occurring at an LPT Minimum power management. Doze Mode = 1 hr. (printer) port will awaken the system from a powered down Min.
Page 63 $XWRPDWLF 3RZHU 2Q ,6$ /HJDF\ 5HVRXUFH The options in this function item define the method to wake ISA legacy resources(DMA, Interrupts, Memory) are up the system by setting wake up time or by ring. resources that used by ISA adapters which are not Plug- and-Play adapters.
Page 64 See the section “Using the Windows 98 Device Manager” on page 7-4. When you purchase new hardware to install in your Aptiva computer, a configuration utility or new drivers may come with the new hardware. See the documentation that comes with the new hardware for instructions.
Page 65 6-16 Chapter 6: BIOS Setup configuration...
Page 66 This part contains information to help you add to or change the hardware that was installed in your Aptiva computer at the factory. It contains the following chapters: Á ÁÂÃÄÅÆÇÈÉÉÈÇÅÄÈÉÆÉÅÈÄÇÉÉÅÄÇ ! This chapter contains information to help you plan and prepare to add or replace adapter cards, drives, and system board components in your system unit.
Page 67 To upgrade your computer’s hardware, you can add or replace cards, drives, or some system board components. If you take the time to evaluate your new hardware and plan your hardware changes, you can reduce the effort required to make the changes.
Page 68: Chapter 7: Preparing To Upgrade
If you install hardware that creates conflicts with other system resources, you may receive an error message the If you install new hardware in your system, it might attempt first time you turn on your computer after you have installed to use a system resource that is already assigned.
Page 69: Evaluating Your New Hardware
You should understand how your new hardware will work with your existing hardware before you unplug your system unit, pull the cover off, and start removing or adding hardware.
Page 70 Each time you open your system unit, you must follow Use the Windows 98 Device Manager to verify system specific safety procedures to ensure that you do not damage device settings or to resolve system resource conflicts, such your computer.
Page 71: Opening The System Unit
ÆÂ Disconnect the system unit power cord. Follow these steps to remove the system unit top cover: ÁÂ Remove the 2 screws that secure the top cover at the back of the system unit . ÃÂ...
Page 72 After you remove the system unit top, the system unit looks like the following figure. Note: See the next page for a description of the hardware components inside the system unit. Á Â Ã...
Page 73: Looking Inside The System Unit
Your computer’s system unit has 3 bays that can hold up to drive such as a diskette or tape. Normally, this bay holds a factory-installed diskette drive. one 5.25-inch and two 3.5-inch drives. Ç Bay 3. This drive bay can accommodate a 3.5-inch slim Diskette drives use the standard diskette Advanced IDE device, such as a hard disk.
Page 74 Chapter 7: Preparing to upgrade...
Page 75 $GGLQJ DQG UHPRYLQJ DGDSWHU FDUGV DQG GULYHV Before you begin working with the hardware inside your 5HVROYLQJ FRQIOLFWV ZLWK LQVWDOOHG system unit, read the following sections: • “Evaluating your new hardware” on page 7-1 DGDSWHU FDUGV This section contains the information you need to understand about potential system resource conflicts.
Page 76: Chapter 8: Adding And Removing Adapter Cards And Drives
6HWWLQJ PRGHP FDUG :RUNLQJ ZLWK WKH KDUGZDUH LQ WKH FRQILJXUDWLRQV V\VWHP XQLW If your system is equipped with a modem, follow these steps to view or change I/O addresses and interrupt request resources for a port on an installed modem card: If you have not removed the cover from your system unit, see “Opening the system unit”...
Page 77 ,QVWDOOLQJ DGDSWHU FDUGV $GGLQJ DQG UHPRYLQJ DGDSWHU FDUGV See “Identifying adapter card connectors” on page 9-5 for information on which adapter card connector to use. The system board includes three PCI adapter card connectors. Follow these steps to install an adapter card: Make sure that you have followed the proper Remove the screw that secures the adapter card procedure in “Opening the system unit”...
Page 78 Secure the retainer and card with the screw that you &RQQHFWLQJ FDUG FDEOHV removed in step 1. If your card has cables, connect the cable or cables from the adapter card to the correct connection on the system board or CD-ROM drive. If you disconnected any cables to gain access to the adapter card connector on the system board, reconnect the cables.
Page 79 ,GHQWLI\LQJ VLJQDO FDEOH 5HPRYLQJ DQG DGGLQJ GULYHV FRQQHFWRUV The system unit has three drive bays to accommodate When you install a drive of any type, you must attach the various types of drives. All the of these bays hold drives that signal cable (also called the data cable) from the drive to a were installed at the factory.
Page 80 When attaching a drive signal cable to any of these *XLGHOLQHV IRU FRQQHFWLQJ ,'($7$ connectors, take note of the pin 1 indicator (usually marked VLJQDO FDEOHV by colored stripes or dots) on the cable to ensure that it matches the pin 1 on the connector. Your system board has two connectors for attaching IDE/ ATA signal cables.
Page 81 If you are installing a drive to the connector, the drive that is already attached to the connector as Primary IDE follow these guidelines: the slave device. Jumpers for setting CD-ROM drives as master or slave devices are typically • Attach the signal cable from the drive to the primary IDE located at the back of the drive.
Page 82 *XLGHOLQHV IRU FRQQHFWLQJ GLVNHWWH 5HPRYLQJ WKH GLVNHWWH GULYH LQWHUIDFH VLJQDO FDEOHV If you want to replace the diskette drive, you must follow these steps: Your Riser Card has one connector for attaching diskette interface signal cables, but you can install two diskette Disconnect the power and signal cables from the back interface drives to this connector if you have the proper of the diskette drive.
Page 83: Removing And Adding Drives
Pull the diskette drive holder backward from the Removing the CD-ROM drive system unit and remove it from the securing slide. To replace the CD-ROM: Remove the 4 securing screws on both sides of the diskette drive holder. See 8-8. Remove the diskette drive along with the diskette drive holder from the system unit.
Page 84 5HPRYLQJ WKH KDUG GLVN To replace or remove the hard disk drive, do the following: Make sure to disconnect the power and signal cables from the CD-ROM drive and the diskette drive. Remove the four screws that secure the bay holder to the metal frame of the systemunit.
Page 85 5HPRYLQJ WKH V\VWHP ERDUG Remove the three securing screws of the system board tray and I/O Bracket. Push the I/O Bracket outward from the case to remove To remove the system board and the tray, pull the lever so that it rotates toward you. Removing and adding drives 8-11...
Page 86 )RU 'ULYHV 8SGDWLQJ WKH &026 VHWWLQJV LQ 6HWXS When you install a diskette drive, you should check the size and storage capacity of the drive and make any required When you add Plug and Play adapter cards and drives, your changes in Setup.
Page 87: Updating The Cmos Settings In Setup
$GGLQJ DQG UHSODFLQJ V\VWHP ERDUG FRPSRQHQWV The following sections contain instructions for working with To work with the hardware components on the system board, you must first unplug the system and remove the the hardware components on your system board: system unit cover.
Page 88: Chapter 9: Adding And Replacing System Board Components
,GHQWLI\LQJ WKH SDUWV RI WKH V\VWHP ERDUG If you plan to add or replace hardware in your computer, you need to know the layout of the system board. This figure shows an example of the system board in your computer. The items on the next page correspond to the numbered locations on the figure.
Page 89: Identifying The Parts Of The System Board
The system board, sometimes called the planar or motherboard, is the main circuit board in the system unit. It supports a variety of devices and provides other basic computer functions that are preinstalled or that you can install later. The system board shown on the previous page has the following parts: Memory module sockets (for DIMMs).
Page 90 /RFDWLQJ WKH V\VWHP ERDUG MXPSHUV DQG FRQQHFWRUV The following figure shows the locations of the jumpers and connectors on the system board. The jumpers are preset in the factory. Do not change these default jumper settings. For a list of connectors with their corresponding functions, see the section “Connector functions”...
Page 91: Card Connector And Jumper Information
6HWWLQJ D MXPSHU &DUG FRQQHFWRU DQG MXPSHU When you install an adapter card, you may have to set LQIRUPDWLRQ switches or move jumpers to make the card work properly. Plug and Play cards normally require no changes, but other cards might. Refer to the documentation that came with the new hardware to determine if changes to jumper or switch settings are required.
Page 92 ,QVWDOOLQJ PHPRU\ PRGXOHV 8SJUDGLQJ WKH V\VWHP PHPRU\ To install a DIMM: Your system board has two system memory module Open the clips on the socket. sockets: DIMM 0, and DIMM 1. These sockets hold Dual Inline Memory Modules (DIMMs) that contain 3.3V single- or Align the DIMM with the socket.
Page 93: Replacing The System Battery
5HPRYLQJ PHPRU\ PRGXOHV 5HSODFLQJ WKH V\VWHP EDWWHU\ To remove a DIMM, press the holding clips on both sides of the socket outward to release the DIMM. Follow these steps to replace the battery: Press the securing clip on the battery socket to release the battery.
Page 94 Insert a new 3V lithium battery (CR2032) into the 8SGDWLQJ WKH &026 VHWWLQJV LQ 6HWXS socket and press it down until the securing clip clicks and locks the battery in.If you replace the system Make sure you insert the battery with the When you add system board components, such as system Important: positive side on top.
Page 95 This part contains information to help you respond to problems with the hardware, software, and features installed in your computer at the factory. This part contains the following chapter: Á ÁÂÃÄÅÆÇÈÉÉÄÉÄÉÈÇ !ÇÈÉ"È#ÉÅÈ$%Ç#&É ÉÅÄÇ ' This chapter provides troubleshooting information, including error code interpretations.
Page 96: Before You Panic: Some Simple Fixes
This section lists some common problems that you page 10-19 might encounter while operating your computer. This section tells you how to use the Aptiva Product • “Quick problem solving chart” on page 10-6 Recovery and Diagnostics CD if you lose the factory- installed programs in your computer.
Page 97 %HIRUH \RX SDQLF VRPH VLPSOH IL[HV Step 1 Are the power indicator lights on the system unit and monitor lit? Po w er button Po w er button Note: The locations of the power indicator lights may be slightly different from those shown in these pictures. Power is reaching the system unit and monitor.
Page 98 Step 2 Did the system unit beep after it was turned on? Yes, once The system unit has passed the power-on self test (POST). Go to Step 3. Yes, more than once There is a problem with the system unit. Find the error code or message in the section “Error codes and messages”...
Page 99 Step 3 Is anything displayed on the monitor? There may be a problem with the system unit if: • An error message appears. Find the error message in the section “Error codes and messages” on page 10-16 and take the action listed. •...
Page 100 Step 3 Is anything displayed on the monitor? (Continued) • The colors displayed are wrong. Make sure the monitor cable is correctly and securely connected to the system unit. Your Setup Poster shows how the cable should be connected. If the problem continues, refer to“Solving hardware and software problems” on page 10-7 and take the action listed.
Page 101 If this does not fix the problem, see the "HelpWare support and services" on page 2-1. Insert the Aptiva Product Recovery CD into the CD-ROM drive and restart your computer. When prompted to install original software, type The hardware you added may need to be "N"...
Page 102: Solving Hardware And Software Problems
6ROYLQJ KDUGZDUH DQG VRI WZDUH SUREOHPV Solving hardware problems Table 1: Hardware problems If the problem is: Here's what to do: Screen is black (no error code); beep during If you installed memory modules or adapter cards, make sure you installed power on self-test (POST).
Page 103 Table 1: Hardware problems (Continued) If the problem is: Here's what to do: Can’t enter password 1.Make sure you are typing the correct password. 2.Make sure the keyboard cable is correctly and securely connected to the keyboard port (not the mouse port) on the back of the system unit. The keyboard port has this symbol next to it: Can’t read information on diskette or CD 1.Make sure you are using the correct type of diskette.
Page 104 Table 1: Hardware problems (Continued) If the problem is: Here's what to do: Can’t write to diskette 1.Make sure you are using the correct type of diskette. Make sure that the diskette is correctly formatted. 2.Make sure the diskette is not write-protected. 3.Make sure you are sending information to the correct drive.
Page 105 Table 1: Hardware problems (Continued) If the problem is: Here's what to do: Mouse does not work 1.Move the mouse onto a mouse pad and try using it. 2.Make sure you are using a screen that allows the use of a mouse. Some screens do not.
Page 106 For instructions on working in the system unit, see “Removing and adding drives” on page 8-5. 3.Insert the Aptiva Product Recovery and Diagnostics CD-ROM into the CD-ROM drive, and restart the computer. Follow the instructions on your screen to restore the operating system files to your computer's hard disk.
Page 107 Table 1: Hardware problems (Continued) If the problem is: Here's what to do: Printer error 1.Make sure the printer is turned on. 2.Make sure the printer cable is correctly and securely connected to the printer and to the parallel (printer) port on the back of the system unit. The printer port has this symbol next to it to help you: 3.Make sure the printer power cord is securely connected to an electrical outlet.
Page 108 6ROYLQJ VRIWZDUH SUREOHPV Table 2: Software porblems If the problem is: Here's what to do: Computer doesn’t go into standby or 1.Make sure you don't touch the mouse or keyboard, and don't start a automatically power off when the set time has program that involves using the hard disk, such as File Manager or a elapsed.
Page 109 If you cannot resolve the problem after reading this section, contact your IBM PC HelpCenter for assistance. See “How and when do I contact the IBM PC HelpCenter?”...
Page 110 Table 3: Modem problems (Continued) If the problem is: Here's what to do: Modem makes a connection but no data 1.Make sure all communication parameters (baud rate, data, stop, and appears on the screen parity bits) are properly configured and identical on both sides. Also make sure the hardware control flow (RTS/CTS) is enabled in both the modem and the communications software.
Page 111 (UURU FRGHV DQG PHVVDJHV When you see error codes and messages on your screen, find the error code or message in the following table, then take the applicable corrective action or actions. Table 4: Error codes and messages Error codes Error messages Corrective actions CMOS battery failed...
Page 112: Error Codes And Messages
Table 4: Error codes and messages (Continued) Error codes Error messages Corrective actions 1701 Hard disk(s) diagnostics fail 1.Determine if the hard disk is defined correctly in BIOS Setup. 2.Check the hard disk drive cable/connection. 3.Check the hard disk drive. 1762 Primary master IDE has changed 1.Make sure the System Boot Drive parameter in the...
Page 113 Table 4: Error codes and messages (Continued) Error codes Error messages Corrective actions 1783 Secondary slave hard disk fail 1.Load the default settings in Setup. 2.Check the IDE drive jumper. 3.Check the power to the IDE drive. 4.Check the IDE cable/connection. 5.Check the IDE drive.
Page 114: Recovering Factory-Installed Programs And Files
Wait for the power light to turn off. program, you can recover them. To recover lost or corrupted files that were installed at the factory, you need the Aptiva Turn on your computer. Product Recovery and Diagnostics CD-ROM that came with your computer.
Page 115 This part contains technical information you might need if you upgrade your computer’s hardware. It contains the following appendices: Á ÁÂÃÃÄÅÆÇÈÉÂÉÃÄÇÇÇÅÉÄ ÉÅÉÃ!Ä Â"# This appendix contains specific memory, address, interrupt, channel, and port specifications. It also includes a list of the system board connectors and their corresponding functions.
Page 116 This memory module placement table shows you how to place dual inline Memory modules (DIMMs) into the sockets labeled DIMM1 Bank 0 and DIMM Bank 1. Refer to the section "Identifying the parts of the system board" on page 9-2 for the location of the DIMM sockets.
Page 117: Appendix A: Specification Tables
TOTAL DIMM Bank 0 DIMM Bank 1 Memory 128M 160M 128M 128M 192M 128M 144M 128M 160M 128M 192M 128M 128M 256M Appendix A: Specification tables...
Page 118: Memory Map
This table shows the hexadecimal addresses for the system memory regions. You may use this information for adapter cards that require you to set up memory regions. Table 2: Memory map Address range Description 0~640 KB (000000 ~ 09FFFF) Main memory 640~768 KB (0A0000 ~ 0BFFFF) VGA memory...
Page 119: System Input/Output Addresses
This table shows the hexadecimal addresses for each of the system board Input/Output (I/O) functions. You may want to use this information if you install an adapter card that requires you to set I/O addresses. Table 3: System input/output addresses Address range Function...
Page 120 Table 3: System input/output addresses (Continued) Address range Function (hexadecimal) 378-37F Parallel Printer Port 1 3F0-3F5 Floppy Disk Controller 3F6-3F6 Secondary EIDE 3F7-3F7 Primary EIDE 3F8-3FF Serial Asynchronous Port 1 0CF8 Configuration Address Register 0CFC Configuration Data Register 778-77A Parallel Printer Port 1 System input/output addresses...
Page 121: System Interrupts
This table shows the system Interrupt Requests (IRQs) and their functions. You may use this information if you install an adapter card that requires you to set IRQs. An IRQ function which has a device name in parenthesis may not be available on all models. In some cases, the device listed uses the IRQ.
Page 122: Dma Channel Assignments
This table shows the channel assignments for Direct Memory Access (DMA). DMA allows I/O devices to transfer data directly to and from memory. You may need to select an available DMA channel if you add an I/O device that uses DMA. Table 5: DMA channel assignments DMA channel Assignment...
Page 123: Serial Port Addresses
IBM Aptiva PCs have a built-in external serial port already installed in the computer. The connector for this port is located at the back of your computer. This port can be used to connect a serial mouse, serial printer, or other serial device and to transfer data between computers.
Page 124: Connector Functions
The following table includes the specific functions of the connectors. Refer to the section "Locating the system board jumpers and connectors" on page 9-4 for an illustration of the connector locations. Table 7: Connector functions Connector Function CPU FAN connector...
Page 125 Table 7: Connector functions (Continued) ÁÂÃÄÅÆÇÃ Connector Game port Game port connector HDD connector(Primary IDE) Power connector ATX power connector SPK _L3 Internal Speaker connector (right) SPK_R3 Internal Speaker connector (left) Power Led 1-2 Power LED 5-6 HDD LED 7-8 Power button A-10 Appendix A: Specification tables...
Page 126 Á V.23 (1200/75 bps) Á V.21 (300 bps) Some IBM Aptiva PCs have a modem already installed. If your computer came with a modem, all you have to do is Á Bell 103 (300 bps) connect the modem to a telephone line. (You may also Á...
Page 127: Appendix B: Modem Information
Á MNP5 (data compression) Á TIA/EIA 602 AT command set Á V.8 start-up sequence You can perform common modem functions such as dialing, Á MNP2-4 error correction file transfer, and faxing using the modem communications Á PC 98 logo software that came with your computer.
Page 128: Operating Your Modem
If your computer came with fax software already installed, use the fax software documentation included in the fax software online Help for additional information. If you use a modem communications software program, it ÁÂÃÄÅÁÆÇÈÉ may require your modem to be set for .
Page 129 Your modem communications software determines how your modem operates with Call Waiting. For specific instructions, see the user’s guide or online Help that came with the communications software. This section provides information on the modem commands If your computer came with a fax software already installed, if you operate your modem from the DOS prompt using the use the fax software documentation included in your AT command strings.
Page 130: Modem Commands
É All commands must begin with the prefix, followed by the )Æ! command letter and ended with the key. Spaces are allowed in the command string to increase command readability but are ignored by the modem during command execution.
Page 131: At Commands
Table 1: AT commands Command Function Answers incoming call Repeats the last command given. Note: Do not precede by AT or follow by Enter 0-9, A-D, # and * L = last number redial P = pulse dial T = tone dial W = wait for second dial tone V = switch to speakerphone mode...
Page 132 Table 1: AT commands (Continued) Command Function ROM test Firmware and device ID Low speaker volume Low speaker volume Medium speaker volume High speaker volume Speaker always off Speaker on until carrier detected Speaker always on Return to data mode Initiate an equalizer retrain and return to data mode Pulse dial Result codes enabled...
Page 133 Table 1: AT commands (Continued) Command Function Same as X0 plus all CONNECT responses/blind dialing Same as X1 plus dial tone detection Same as X1 plus busy signal detection/blind dialing All responses and dial tone and busy signal detection Reset and recall user profile ÁÂ Appendix B: Modem information...
Page 134: Detail For +Ms Controls
Table 2: Detail for +MS Controls +MS=<carrier>,<automode>,<min transmit rate>,<max transmit rate>,<min receive rate>,<max receive rate> B103 for Bell 103 (300 bps) <carrier>= B212 for Bell 212 (1200 bps) V21 for V.21 (300 bps) V22 for V.22 (1200 bps) V22B for V.22bis (1200-2400 bps) V23C for V.23...
Page 135: Extended At Commands
Table 3: Extended AT commands Command Function &C0 Carrier Detect (CD) always on &C1 Turn on CD when remote carrier is present &D0 DTR signal ignored &D1 Modem returns to Command Mode after DTR toggle &D2 Modem hangs up and returns to the command mode after DTR toggle &F...
Page 136: V.42Bis Commands
!" Table 4: V.42bis commands Command Function +IFC = 0,0 Disable flow control +IFC = 2,2 Enable RTS/CTS hardware flow control (data mode default) +IFC = 1,1 Enable XON/OFF software flow control +DS = 0,0,2048,32 Data compression disable +DS =3,0,2048,32 V.42bis/MNP5 data compression enabled +ES = 0,0,1...
Page 137 The following table lists the basic codes that the modem sends to your computer in response to the commands you type. They are called response codes. Table 5: Basic Response codes Digit code Word code Meaning Command was carried out without error Connect Connected at 300 bits per second (bps)
Page 138: S Registers
S registers are information storage areas inside the modem. The AT command set uses the S registers to configure modem options. Some S registers have default settings. For normal modem operations, the default settings are usually adequate. However, special circumstances may require you to change some defaults.
Page 139 Table 6: S registers (Continued) Register Function Range/units Default Remote carrier wait time 1-255 /seconds Comma pause time 0-255 /seconds Carrier loss time 1-255 /10ths of a second Touch-tone dialing speed 50-255 /milliseconds Escape character detect time 0-255 /50ths of a second Flash dial modifier time 0-255 /10 milliseconds Appendix B: Modem information...
Page 140 As you read the documentation that came with your monitor and the monitor information provided in this chapter, you might find a few technical terms. If you change your monitor settings, refer to the following table to understand some of the terms used t o describe monitor characteristics.
Page 141 ÁÁÁÁ headphones connector ÁÁÁ Bulletin Board System (BBS) ÁÁÁÁ adjusting volume Á DMA channels ÁÁÁÁ HelpWare, See IBM HelpWare Call Waiting ÁÁÁ electronic support Can’t read information on diskette or CD ÁÁÁÁ I/O addresses ÁÁ automated fax ÁÁÁÁ 10-8...
Page 142: Index
6-13 Á CompuServe protecting against electrical shock ÁÁ ÁÁÁ Internet 4-10 ÁÁÁ Prodigy self-help ÁÁ connecting through the IBM Global other publications online documentation ÁÁÁÁ Network 4-10 ÁÁÁ online documentation printed documentation ÁÁÁÁ connecting through the Internet Setup Setup Poster software ÁÁÁÁ...
Page 143 USB, See Universal Serial Bus signal cables connecting ÁÁÁÁ connecting IDE/ATA ÁÁÁ software PCI/VGA palette snoop ÁÁÁ diagnostics volume ÁÁ IBM Update Connector adjusting on multimedia systems ÁÁ ÁÈÆÄÁÉÇÈÉÆÇÃÇÅÉÁ!ÆÅÄÃ software problems computer doesn’t go to standby 10-13 controlling Á ÁÁÁÁ speaker adjusting volume ÁÁÁ...

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