Solving Hardware And Software Problems - IBM Aptiva Handbook

Solving hardware problems
Table 1: Hardware problems
If the problem is:
Screen is black (no error code); beep during
power on self-test (POST).
Error code (and description), more than one
beep in self-test, or continuous beep occurs
Computer turns off without warning
If any of these problems continue after taking the actions listed, see "Chapter 2: HelpWare support and services" on
Note:
page 2-1 for information on obtaining service.
Here's what to do:
If you installed memory modules or adapter cards, make sure you installed
them correctly. For instructions on installing memory modules on your
system board, see "Installing memory modules" on page 9-6. For instructions
on installing adapter cards in your system unit, see "Adding and removing
adapter cards" on page 8-3.
If an error code or message appears, refer to the section "Error codes and
messages" on page 10-17.
1.If you have enabled the Standby feature, move the mouse to exit
Standby.
2.Make sure that the system unit and monitor power cords are securely
plugged into electrical outlets.
3.Make sure that the cables are correctly and securely connected to the
system unit.
4.Check for a blown fuse, tripped circuit breaker, or power failure.
5.Unplug the system unit power cord from the electrical outlet, wait 10
seconds, and then plug the power cord back into the electrical outlet. If
the computer does not start immediately, push the power button on the
system unit.
6.If you have added hardware inside the system unit, make sure the power
cable connectors are securely attached.

Solving hardware and software problems

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