Failure Scenarios And Repair Actions - Avaya G350 Installing And Upgrading

Upgrading IP phone configuration and firmware files
2. Copy the phone application image files for the 4620 IP phone using the copy ftp
phone-image command. For example:
G350-001(super)# copy ftp phone-imageB pub\def20r1_8_1.bin 192.168.49.10
Username: root
Password:
Beginning download operation ...
This operation may take up to 20 seconds.
Please refrain from any other operation during this time.
For more information , use 'show download phone-image-file status'
command
Note:
Once the upgrade procedure is complete, you can delete the files using the
Note:
erase phone-image command.

Failure scenarios and repair actions

There are various configuration related problems which will cause the upgrade to fail. The
scenarios can be repaired by readjusting the downloading or configuration settings.
Table 6: Failure scenarios and repair actions
Problem
"Free Application Memory is
xxx MB. Use show
application-memory for
more details"
"Application Memory
reached its limits. Sniffer and
TFTP server application
memory sizes restore to
defaults"
Cannot download file to
Gateway
102 Installation and Upgrades for the Avaya G350 Media Gateway
Possible cause
You tried to configure more
memory than is available in the
main bank.
You tried to download
configuration files after
configuring the total memory
allocations for applications and
Sniffer to more than 12 Mb in
the startup configuration and
performing a reset.
Action
Re-adjust the allocation of
memory between the
Sniffer cache application
and the TFTP server. Be
sure the Sniffer allocation
is not needed for trouble
shooting.
None. The memory
allocations are set to the
default values.
See the specific error
message you receive.
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