Avaya G350 Installing And Upgrading page 62

Connecting and enabling a modem for remote access
Note:
Firmware upgrades for the G350 and media modules can either be installed from
Note:
CD or downloaded from the Web.
2. Download Gateway Installation Wizard (GIW) from the Avaya Support website
(support.avaya.com/avayaiw) to the laptop computer. The laptop should be running
Windows 2000, Windows 2003 server, or Windows XP to support GIW.
3. Plug one end of the provided flat RJ-45 to RJ-45 cable into the provided DB-9 adapter.
4. Plug the RJ-45 connector at the other end of the cable into the Console port of the G350.
5. Plug the DB-9 end of the flat cable into the COM port of the laptop computer.
6. From your laptop computer, double-click the GIW icon to run GIW. The Overview screen
appears.
7. Click Continue. The Gateway Connection Details screen appears.
8. Choose Select if this is any Gateway other than G430.
9. Click Continue. The G350 Wizard Usage Options screen appears.
10. Select Enable the modem for remote installation.
11. Click Continue. The G350 Modem Type Selection screen appears.
12. Select Serial Modem.
13. Click Continue. The G350 Serial Modem Configuration screen appears.
14. In the IP Address field, enter the RAS IP address of the modem obtained using the ART
tool. See
page 20.
15. Fill in the remaining modem information fields.
16. Select the authentication method:
If you have an Avaya Service contract, check Enable ASG Authentication to enable
●
remote access to the device.
If you do not have an Avaya Service contract:
●
- Check Enable CHAP Authentication.
- In the CHAP Secret field, enter the CHAP secret key obtained using the ART tool.
- In the Confirm CHAP Secret field, re-enter the CHAP secret key.
17. Click Continue. The Connect Modem screen appears.
18. Click Finish.
19. Connect the serial modem to a working telephone line.
20. Connect the provided DB-25 adapter to the modem.
62 Installation and Upgrades for the Avaya G350 Media Gateway
Running the Automatic Registration Tool (ART) for the RAS IP address
See Running the Automatic Registration Tool (ART) for the RAS IP address
page 20.
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