Mercedes-Benz Citan 2015 Operating Instructions Manual page 22

Introduction
20
The data cannot be used to trace the vehicle's
movements.
When you use one of the available services,
technical information may be read from the
event data memory and fault data memory.
Services include, for example:
repair services
R
service processes
R
warranty claims
R
quality assurance
R
It is read by service network employees (includ-
ing the manufacturer) using special diagnostic
testers. Further information is available there if
required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information - if necessary, under
consultation with an authorised expert - could
be traced to a person.
Examples include:
accident reports
R
damage to the vehicle
R
witness statements
R
Further additional functions which are contrac-
tually agreed with the customer likewise allow
specific vehicle data to be obtained from the
vehicle. Such additional functions include vehi-
cle locating in an emergency, for example.