Section 2: Installation; Alarm Controller Installation - DSC iotega WS910 Reference Manual

Wireless security and automation system

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Table Of Contents

Table of Contents

2.1 Alarm Controller Installation

A typical installation includes the following steps:

1. Set up the customer account using the SmartTech Dealer portal

2. Connect the panel

3. Enroll sensors and other devices

4. Connect to WiFi router (optional)

5. Install devices

6. Wall mount the panel

Account Setup

Before powering up the panel, you will need to create an account for the panel, assign a service plan, add a gateway and

create a master contact. The following steps are applicable for all panel types.

Create a new customer/end user account:

1. Sign in to the SmartTech Dealer portal (cloud.secure.direct/smarttec/h) using the dealer credentials provided by

SecureNet Technologies.

2. Create an Account by expanding the "Accounts" section in the left side bar. Select "Search Accounts" to access all

accounts.

3. Select "Add Account" in the top right corner of the main "Accounts" list panel.

4. From the "Add Account" screen, assign an Account ID and enter the basic account information. To assign an account,

choose one of two options:

Auto Assign - assigns the next available Account ID within your dedicated account range.

Manually Enter ID - enter the preferred account number in the "Account ID" field.

5. Set the Panel Type to "iotega".

Note: All fields marked with an asterisk (*) are required. All details should be of the property and master account contact.

Site Phone may be set as a mobile.

Assign a service plan:

1. Select a service plan that corresponds with the panel gateway type you are installing (GSM, LTE, IP or WIFI).

Note: If more than one gateway is installed on the panel, select the service plan based on cellular communication

(GSM or LTE).

Otherwise, select the service plan based on the services provided:

Managed Alarm Transport (includes alarm signal forwarding only)

Interactive/Direct Alarm Transport (includes alarm signal forwarding, remote arm/disarm, notifications, zone

status, event history, panel offline supervision)

Complete Interactive (includes all direct alarm transport features, plus Z-Wave device support, scenes, event

schedules, system sabotage protection)

Direct Alarm Transport + Video

Complete Interactive + Video

Stand Alone Video (Up to 4 cameras, 250 event storage & notifications)

Stand Alone Video Plus (Up to 8 cameras, 500 event storage & notifications)

2. Once the service plan is chosen, select "Next". If all required fields are complete, a "Complete" confirmation mes-

sage is displayed.

3. Press "Finish" to add the account.

4. On the "Account Summary" page, select "Go Live!" to start services. This activates the service functionality and starts

billing.

Note: If you are creating the account in advance or wish to start services at a later date, do not select "Go Live" at

this point. You can select "Go Live" at any time to begin services.

Add a Gateway:

1. Select "System" in the left side bar.

2. On the "System" page, select "Add Gateway" to bring up the "Add Gateway" panel.

3. Set the Panel Type to "iotega".

4. Enter the 10-digit ID number found on the bottom of the panel. Press "Done" to add the gateway.