Chapter 7: Troubleshooting Your Room System; Resolving Hardware Issues - Smart Technologies SMART Room System SRS-LYNC-XS Setup And Maintenance Manual

Chapter 7
Troubleshooting your room system
Resolving hardware issues
Locating serial numbers
Locating power and status lights
Resolving issues with the interactive flat panels
Resolving issues with the console
Resolving issues with the camera
Resolving issues with the microphones
Resolving issues with the speakers
Resolving issues with connected laptops
Resolving software issues
Resolving issues with the calendar
Resolving issues with shared PowerPoint files
Improving the restart time
Adding trusted domains to your room system
Testing your room system
This chapter provides you with the information necessary to solve simple issues that can occur with
your room system's hardware and software.
For the SMART Room System for Microsoft Lync troubleshooting decision tree and other
troubleshooting resources, refer to the SMART knowledge base (see Knowledge base on
page 10).

Resolving hardware issues

This section explains how to resolve common issues with your room system's hardware. If issues
persist or aren't covered, contact your SMART reseller or SMART Support
(smarttech.com/contactsupport).
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