Ignore Or Silence Incoming Calls; Reject Incoming Calls; Reject Calls From A Contact; Rejecting Calls With Do Not Disturb - Polycom CX5500 User Manual

Polycom CX5500 Unified Conference Station for Microsoft Skype for Business User Guide

Ignore or Silence Incoming Calls

You can ignore or silence a call to stop the unified conference station from ringing. Even if you ignore the
call and silence the ringer, an incoming call notification continues to display on the unified conference
station.
To ignore or silence a call:
» From the Incoming Call screen, select Ignore for private lines, or Silence for shared lines.
The Incoming Call screen disappears, the unified conference station stops ringing, and either the
Home or Calls screen is displayed.

Reject Incoming Calls

You can reject a call and send the call directly to voicemail. Rejected calls display in the Missed Calls list in
your Recent Calls list. Rejecting calls is not available for shared lines.
To reject an incoming call:
» From the Incoming Call screen, select Reject.
The call goes directly to voicemail.

Reject Calls from a Contact

You can send incoming calls from a particular contact directly to your voicemail.
To reject calls from a contact:
1 Navigate to Directories > Contact Directory.
2 From your Contact Directory, select a contact.
3 From the Contact Information screen, select Edit, tap
4 From the Edit Contact screen, select Auto Reject > Enabled and select Save.
Calls from the contact are sent directly to voicemail when the contact calls.

Rejecting Calls with Do Not Disturb

When you enable Do Not Disturb (DND), the following occurs:
● The DND icon
● When the unified conference station is idle, the DND icon is displayed next to the line on the Lines
screen. If you have new messages or call forwarding is enabled, the messages or forwarding icon is
displayed instead.
● The message "Do Not Disturb" is displayed in the status bar on all phones.
● The DND icon on the Home screen changes from
Polycom, Inc.
is displayed in the status bar.
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