Answering Calls On Shared Lines; Answer Calls Automatically; Answer Calls On A Locked Phone - Polycom CX5500 User Manual

Polycom CX5500 Unified Conference Station for Microsoft Skype for Business User Guide
To answer an incoming call during a call:
» Select Answer.
The active call is placed on hold, and the incoming call becomes active.
If you don't answer the call within 10 seconds, the Incoming Call screen disappears, and either the Calls
screen is displayed.

Answering Calls on Shared Lines

Incoming calls to a shared line causes all registered phones to ring, and the call can be answered on any
of the phones. When you or another person answers the incoming call, a green indicator light is displayed
on the line key on all phones for the shared line.
You can also choose to ignore the incoming call by selecting Silence. The phone stops ringing, and the
visual notification continues to display giving you the option to answer the call.

Answer Calls Automatically

You can set up the unified conference station to automatically answer calls using the Auto Answer feature.
When this feature is enabled, the unified conference station automatically answers all incoming calls using
the speakerphone. Your system administrator sets how many times the unified conference station rings
before the call is automatically answered.
When Auto Answer is enabled and you receive an incoming call while in a call, the incoming call is not
answered until you end or hold the current call.
To enable the unified conference station to automatically answer calls:
1 Navigate to Settings > Basic > Preferences > Auto Answer.
2 From the Auto Answer screen, select Auto Answer SIP Calls, and select Yes.
3 Select Microphone Mute, and choose Yes (the default setting) to mute the microphone for
auto-answered calls.
4 Select Save.
These settings are applied to all incoming calls on the unified conference station.

Answer Calls on a Locked Phone

When you set up the unified conference station so that you can answer incoming calls when the unified
conference station is locked (see
your user password.
To answer a call on a locked phone:
1 From the Incoming Call screen, select Answer.
2 Enter your user password and select Enter.
The call connects.
Polycom, Inc.
Locking the Unified Conference Station), you can answer calls by entering
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