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Polycom
User's Guide
January 2010 Edition
Polycom P/N: 1725-31218-001 Rev B
®
CX5000
Polycom CX5000 User's Guide
| 1

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Summary of Contents for Polycom CX5000

  • Page 1 Polycom CX5000 User’s Guide ® Polycom CX5000 User’s Guide January 2010 Edition Polycom P/N: 1725-31218-001 Rev B...
  • Page 2 Polycom CX5000 User’s Guide POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries.
  • Page 3: Table Of Contents

    Touch-Screen Display ....................... 7   External dial pad and satellite microphones ................8   Using the Polycom CX5000 as a Conference Phone ..............9   Adjusting the ringer and speaker volume .................. 9   Using the Touch-Screen and Control Button Tutorial ............10  ...
  • Page 4: Regulatory Information

    Support ............................ 24 Regulatory Information Regulatory information for the countries in which thePolycom ® CX5000 is approved for use can be found in the Polycom ® CX5000 Regulatory Manual, which is shipped with the Polycom CX5000 product and is also available online at http://www.polycom.com/global/documents/support/user/products/voice/Polycom_CX5000_Regulator...
  • Page 5: Introduction

    Polycom CX5000 (provided inside the Polycom CX5000 package). • Polycom CX5000 Setup Guide Designed for getting the device out of the box and running: explains how to install, configure, and begin using the Polycom CX5000 (provided inside the Polycom CX5000 package).
  • Page 6: Polycom Cx5000 Device

    • Conduct an audio-only session. • Conduct an audio/video conference. The Polycom CX5000 is placed in the center of your conference table and connected to a computer, computer network, public switched telephone network (PSTN) analog phone line, and power data box.
  • Page 7: Touch-Screen Display

    Touch-Screen Display The Polycom CX5000 touch-screen display provides a keypad for entering phone commands, as well as buttons for adjusting the volume and other functions, as shown in Figure 3 below.
  • Page 8: External Dial Pad And Satellite Microphones

    External dial pad and satellite microphones An external dial pad and satellite microphones are provided for accommodating the needs of a larger meeting room where people may be further from the Polycom CX5000 device than in a conventional meeting environment.
  • Page 9: Using The Polycom Cx5000 As A Conference Phone

    Using the Polycom CX5000 as a Conference Phone If the Polycom CX5000 device is not connected to your computer, it still works as a standard conference telephone. This section describes how you can use the Polycom CX5000 device to send and receive phone calls and conference calls.
  • Page 10: Using The Touch-Screen And Control Button Tutorial

    2. Enter the phone number using the LCD dialing pad. The numbers appear in the phone number field. 3. Upon entry of the final digit, the Polycom CX5000 device will dial the number and place the call. To send an outgoing phone call while the Polycom CX5000 device is off hook 1.
  • Page 11: Three-Way Calls

    2. Enter the conference bridge phone number using the LCD dialing pad. The numbers appear in the phone number field. 3. Upon entry of the final digit, the Polycom CX5000 device will dial the number and place the call. 4. Enter the required conference call information (for example, conference ID and password) to enter the conference call.
  • Page 12: Getting Started With Unified Communications Conferencing

    12 | Polycom CX5000 User’s Guide To accept a call during a conference 1. To answer a call-waiting tone during an existing conference call, push the Flash button to talk to the incoming caller. 2. Press Flash button again to terminate the call and continue with the existing conference call.
  • Page 13: Using Microsoft Office Live Meeting 2007

    | 13 Using Microsoft Office Live Meeting 2007 This section is written for people who use Microsoft® Office Live Meeting with Polycom CX5000 together. Microsoft Office Live Meeting is an online meeting space that your organization subscribes to or that your organization hosts on its own internal servers.
  • Page 14: Starting Voice And Video

    Web camera. To connect to audio 1. Connect the Polycom CX5000 device to your computer to listen to the meeting. 2. Audio should be on by default. If audio is not on, click Voice & Video to open the Voice &...
  • Page 15: Using The Microsoft Office Live Meeting Client

    2. If you want to stream video, click the Voice & Video pane, click the Web camera icon, and then click Start My Video. 3. For Polycom CX5000 panoramic video, click Voice & Video. In the Voice & Video pane, click the Web camera icon.
  • Page 16: Scheduling A Meeting In Advance

    Microphone mute icon. Click to mute or unmute your microphone. For the Polycom CX5000 you must use the on-device microphone mute button. Speaker mute icon. Click to mute or unmute your speakers. For the Polycom CX5000 you must use the on-device speaker mute button.
  • Page 17: Using Microsoft Office Communicator 2007

    Polycom CX5000 User’s Guide | 17 1. Install the Conferencing Add-in for Outlook on your computer according to your administrator’s instructions. 2. In your Outlook Calendar, click Conferencing, and then click User Accounts. 3. In the User Accounts dialog box, under Office Communications Server, in the Sign-in name text box, type your sign-in name.
  • Page 18: What You Should Do First

    The section below shows you how to use the Polycom CX5000 and Microsoft Office Communicator to perform tasks traditionally associated with your desktop phone. To this end, we will show you how to: •...
  • Page 19: Make A One-Click Phone Call

    Polycom CX5000 User’s Guide | 19 Make a One-Click Phone Call Each contact in your Contact List has a number that you can call by clicking the Call button associated with the contact. The number is the contact’s work number by default, but can change based on the number most recently used to call the contact.
  • Page 20: Type A New Number To Call

    20 | Polycom CX5000 User’s Guide Type a New Number to Call In addition to one-click calling and using Call options, you can type the number you want to call in the Search box in the Microsoft Office Communicator window, as shown below in Figure 13.
  • Page 21 Polycom CX5000 User’s Guide | 21 Table 3 below shows the call controls and gives a brief description of what each one does. Table 3. Call controls Control Function End Call. Put call on hold. Mute your line during a conference call...
  • Page 22: Place And Receive Video Calls

    Receive a Video Call A contact is not required to have a Polycom CX5000 or a webcam to accept a video call. If a contact does not have a Polycom CX5000 or a webcam, they will be able to view caller’s video feed, but the caller will see a video ic on placeholder for contact’s video feed.
  • Page 23 Polycom CX5000 User’s Guide | 23 To receive an audio/video call • Click the left pane of the Video Call invitation alert, as shown below in Figure 13. Set your status Left pane of video call invitation alert to Do Not Disturb...
  • Page 24: Appendix A: Performance Tips

    Review the following tips for getting the best audio quality during your phone session. • Place the Polycom CX5000 device in the center of the meeting table. If your room is large, consider seating the most active participants nearest to the device.
  • Page 25 Polycom CX5000 User’s Guide | 25 Available documentation: • Polycom® CX5000 Users Guide • Polycom® CX5000 Deployment Guide • Polycom® CX5000 Release Notes • Polycom® CX5000 Quick Reference Card • Polycom® CX5000 Manuals • Setup Guide • Regulatory Information...

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