Samsung SF6500 Service Manual page 87

Maintenance & Troubleshooting
Error Message
GROUP NOT AVAILABLE
LINE ERROR
LOAD DOCUMENT
MEMORY FULL
NO ANSWER
TONER EMPTY or
NO CARTRIDGE
NO. NOT ASSIGNED
NO PAPER or
NO CASSETTE
OVERHEAT
PAPER JAM 0
PAPER JAM 1
PAPER JAM 2
POLL CODE ERROR
POLLING ERROR
POWER FAILURE
TONER EMPTY, RE-
PLACE[CARTRIDGE]
TONER LOW
WARM UP
PLEASE WAIT
7-2
Description
You have tried to select a group location
where only a single location number can
be used, such as when adding locations
for a multi-dial operation.
Your unit cannot connect with the remote Try again. If failure persists, wait an hour
machine, or has lost contact because
of a problem on the phone line.
You have attempted to set up a sending
operation with no document loaded.
The memory has become full.
The remote machine was not answered
after all the redial attempts.
No toner cartridge in the fax machine.
The machine stops.
The one-touch or speed dial location
you tried to use has no number
assigned to it.
The recording paper has run out.
The printer system stops.
The printer part has overheated.
Recording paper has jammed in paper
feeding area.
Recording paper has jammed inside
the unit.
The jammed paper still remains inside
the unit.
When setting up to poll another fax
machine, you have used an incorrect
poll code.
The remote fax machine you want to
poll is not ready to respond to your
poll.
A power failure has occurred.
The toner is empty. The machine
stops.
The toner is almost empty.
The machine is warming up and is off
line.
Solution
Try again, check location for group.
or so for the line to clear then try again.
Load a document and try again.
Either delete unnecessary documents, or
retransmit after more memory becomes
available, or split the transmission into
more than one operation.
Try again.
Make sure the remote machine is OK.
Install the toner cartridge in place
properly.
Dial the number manually with the
keypad, or assign the number.
Load the recording paper in the paper
cassette.
Your unit will automatically return to the standby
mode when it cools down to normal operating
temperature. If failure persists, call service.
Press STOP and clear the jam.
Clear the jam.
Clear the jam.
Enter the correct poll code.
The remote operator should know in
advance that you are polling and have their
fax unit loaded with the original document.
If there has been documents stored in
memory. Power failure report will be printed
automatically when the power is restored.
Replace with a new toner cartridge.
After recording several sheets of letter
size recording paper, 'TONER EMPTY,
REPLACE[CARTRIDGE]' message appears
in the display, and the machine stops.
Replace with a new one.
Wait until the machine is on-line.
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