PC Client Softphone interworking with the IP Deskphone
If the user does not have access to the pre-authorization configurations in the Feature Options
menu, the feature is not enabled. You must verify the device configurations and enable the
interworking feature so that the user can access the pre-grant authorization configuration and the IP
Deskphone can auto-answer calls from authorized users or user groups. For more information, see
Configuration of the PC Client Softphone
If the call is being received, but is not being automatically answered in a Click-to-Answer scenario,
the user must verify that the user making the request is an authorized user. For more information,
see
Pre-granting authorization for the Answer-Mode
March 2015
PC Client Softphone interworking with the IP Deskphone
on page 327.
on page 321.
SIP Software for Avaya 1200 Series IP Deskphones-Administration
Comments? infodev@avaya.com
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