Lenovo BladeCenter HS23 7875 Problem Determination And Service Manual page 252

• See Chapter 3 "Parts listing" on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Description
Error code
089-801-xxx Aborted due to an internal program error.
089-802-xxx Aborted due a system resource availability
error.
236
BladeCenter HS23 Blade ServerProblem Determination and Service Guide
Action
1. If the blade server has stopped responding, turn
off and restart the blade server. See "Turning off
the blade server" on page 7 and "Turning on the
blade server" on page 6.
2. Make sure that the DSA Diagnostic code is up-
to-date, upgrade if necessary; then, rerun the
test. The latest code can be found on the IBM
support website at http://www-933.ibm.com/
support/fixcentral/systemx/groupView? query.
productGroup=ibm%2FBladeCenter.
3. Make sure that the system firmware level is up-
to-date, upgrade if necessary; then, rerun the
test. The installed firmware level can be found in
the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support website at http://
www-933.ibm.com/ support/fixcentral/systemx/
groupView? query.productGroup=ibm%
2FBladeCenter.
4. If the blade server has stopped responding, turn
off and restart the blade server; then, rerun the
test. See "Turning off the blade server" on page
7 and "Turning on the blade server" on page 6.
5. (Trained technician only) If the component
failure remains, refer to Chapter 4 "Removing
and replacing blade server components" on
page 37 to replace the failed component.
1. If the blade server has stopped responding, turn
off and restart the blade server. See "Turning off
the blade server" on page 7 and "Turning on the
blade server" on page 6.
2. Make sure that the DSA Diagnostic code is up-
to-date, upgrade if necessary; then, rerun the
test. The latest code can be found on the IBM
support website at http://www-933.ibm.com/
support/fixcentral/systemx/groupView? query.
productGroup=ibm%2FBladeCenter.
3. Make sure that the system firmware level is up-
to-date, upgrade if necessary; then, rerun the
test. The installed firmware level can be found in
the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support website at http://
www-933.ibm.com/ support/fixcentral/systemx/
groupView? query.productGroup=ibm%
2FBladeCenter.