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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 "Parts listing" on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code
Event ID
Type
Error Message
Action
a. If the problem
continues, replace
the processor (see
"Removing a
microprocessor
and heat sink" on
page 61 and
"Installing a
microprocessor
and heat sink" on
page 65).
b. Inspect Processor
socket and
replace the
system-board
assembly (see
"Removing the
system-board
assembly" on
page 71 and
"Installing the
system-board
assembly" on
page 71) first if
socket is
damaged.
6. Check IBM support
website for an
applicable device
driver, firmware
update, pdsg revision
or other information
that applies to this
error.
7. Load new device
driver and any
required firmware
updates.
8. If problem persists,
remove the Adapter
Card. If system
reboots successfully
without the adapter,
replace the card.
9. (Trained technician
only) If the problem
continues, replace the
processor (see
"Removing a
.
185
Chapter 5
Diagnostics
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