Lenovo BladeCenter HS23 7875 Problem Determination And Service Manual page 196

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 "Parts listing" on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code Event ID
0x806f0807 806f0807-0301ffff
806f0807-0302ffff
0x806f0807 806f0807-2584ffff
180
BladeCenter HS23 Blade ServerProblem Determination and Service Guide
Type Error Message
Information Processor X (CPU
X) disabled [Note
X=1,2]
Information Group 4,
(processor 1-2)
processor (All
CPUs) disabled
Action
1. Remove the blade
server and ensure the
processors are
installed correctly
(see "Installing a
microprocessor and
heat sink" on page
65).
2. Check the event logs
for other related error
messages (see "Event
logs" on page 79).
3. Verify that the system
is running the latest
UEFI firmware (see
"Updating firmware
and device drivers"
on page 23).
4. Run the Setup utility
(see "Using the Setup
utility" on page 11).
a. Make sure that
both processors
are displayed by
the system.
b. Load the default
settings.
c. Go to the System
Settings menu
and make sure the
processor is
enabled.
1. Remove the blade
server and ensure the
processors are
installed correctly
(see "Installing a
microprocessor and
heat sink" on page
65).
2. Check the event logs
for other related error
messages (see "Event
logs" on page 79).
3. Verify that the system
is running the latest
UEFI firmware (see