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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 "Parts listing" on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code
Event ID
0x806f0507
806f0507-0301ffff
164
BladeCenter HS23 Blade ServerProblem Determination and Service Guide
Type
Error Message
Error
Processor 1, (CPU
1) configuration
error
Action
expansion card" on
page 53).
5. Replace the
expansion card (see
"Removing an I/O
expansion card" on
page 50 and
"Installing an I/O
expansion card" on
page 53).
1. If this is a newly
installed option,
ensure the matching
Processors are
installed in the correct
Processor sockets.
2. Verify that the
Processor is a valid
option and is listed as
a Serverproven
device for the system.
3. If a non-supported
processor is
identified, remove the
Processor or replace
with a supported
Processor.
4. Check IBM support
website for a firmware
update required for
the Processor and
install the update.
5. (Trained technician
only)
a. If the problem
continues, replace
the processor (see
"Removing a
microprocessor
and heat sink" on
page 61 and
"Installing a
microprocessor
and heat sink" on
page 65).
b. Inspect Processor
socket and
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