Privacy And Data Security - Siemens HiPath 5000 Service Manual

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Important Information

Privacy and Data Security

1.5 Privacy and Data Security
Handling personal data
This telephone system uses and processes personal data (as in call detail recording, tele-
phone displays and customer data records).
In Germany, the processing and use of such data is subject to various regulations, including
those of the Federal Data Protection Law (Bundesdatenschutzgesetz, BDSG). Observe all ap-
plicable laws in other countries.
The objective of privacy legislation is to prevent infringements of an individual's right to privacy
based on the use or misuse of personal data.
By protecting data against misuse during all stages of processing, privacy legislation also pro-
tects the material interests of the individual and of third parties.
Guidelines applicable to Siemens AG employees
Employees of Siemens AG are bound to safeguard trade secrets and personal data under the
terms of the company's work rules.
In order to ensure that the statutory requirements during service – whether on-site or remote –
are consistently met, you should always observe the following regulations. This safeguards the
interests of the customer and offers added personal protection.
Guidelines governing the handling of data
A conscientious and responsible approach helps protect data and ensure privacy:
Ensure that only authorized persons have access to customer data.
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Use the password features of the system with no exceptions. Never give passwords to an
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unauthorized person orally or in writing.
Ensure that no unauthorized person can ever process (store, modify, transmit, disable or
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delete) or use customer data.
Prevent unauthorized persons from gaining access to data media (such as backup dis-
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kettes or log printouts). Access should also be prevented during service calls as well as
when storing and transporting data.
Ensure that data media which are no longer required are completely destroyed. Ensure
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that documents are not generally available.
Work closely with your customer contact; this promotes trust and reduces your workload.
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HiPath 3000 V6.0, HiPath 5000 V6.0, Provisional Service Manual
P31003-H3560-S403-54-7620, 09/05