243.11-Paper Jam Service Check - Lexmark X746de Service Manual

Step Questions / actions
1. Carefully lift the printer off the option, and
3
lay the printer on its back.
2. Check the option connector for damage.
Is the connector damaged?
Replace the complete tray 3 option.
4
Did the error clear?
243.03, 243.11—Paper Jam service check
Step Questions / actions
1. Enter Diagnostics mode (press and hold
1
buttons 3 and 6, turn on the MFP, and
release the buttons when the progress bar
displays.
2. Touch PRINT TESTS.
3. Select a tray below tray 3.
4. Touch Single.
Did the page print correctly?
Is tray 3 a high-capacity input option (2,000-
2
sheet feeder)?
Yes
Replace the option cable.
See
"Option cable
removal" on page 4-128.
Problem resolved.
Yes
Problem resolved.
Replace the HCIT top
plate. See
"Top plate
assembly removal" on
page 4-279.
7526
No
Go to step 4.
Replace the system board.
See
"System board
removal" on page 4-157.
No
Go to step 2.
Replace the complete
tray 3 option.
Diagnostic information
2-85
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